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Customer Ratings & Reviews

Your price for this item is $20.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 159 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the iPhone 14 Plus 128GB favorably, particularly praising its large screen size, excellent camera quality, and long battery life. The phone's ease of use also receives positive feedback. While some find the device expensive, the overall sentiment is one of satisfaction with its features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-159 of 159 reviews
  • Rated 1 out of 5 stars

    dr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE APPLE PHONES AT BEST BUY!! They do not forward AppleCare info to Apple and phone will NOT be covered for repairs. Between the Bestbuy unprofessional overseas call center, trips to Bestbuy store locations for manager help and calls to Apple, STILL NO PHONE AND NO REPAIR at NOW 15 DAYS!! YOU WILL GET NO SUPPORT FROM BESTBUY OR APPLE!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is super fast. But my last iPhone was a 7 plus

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    MLSC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and Beautiful New to Apple after lifetime of BlackBerry - certainly a NEW experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, offered available offers at the time of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the product myself, but from what I hear, it can use some improvements towards its camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Amanda. Will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad bought it /last phone was xr /Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dislike adjusting to new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still challenging to adjust to a larger phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A mess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to get a phone from best buy make sure you can actually use it. The lady set my phone number with someone elses number. Was a mess and I had to go to an actual att representative

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waaaayy over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basically a big 13, at a price so close to the Pro models that it makes no sense. Thats all I have to say about that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my new phone. The camera works great. Representative Chanel at Best in te AT & T department is magnificent. She is very knowledgeable, professional, patient and very helpful. Thank you Chanel for helping our community

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.. still need to learn all features. Battery life is great, good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from from my wife’s old iPhone 7 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I’m officially a convert! It takes a second lo learn everything but once you do it’s simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitly say this is a big upgrade from my old phone and not to expensive at a really good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    iPhone 14 plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlight is just the color white as a different name I wanted a more rose gold color which I thought it was in the picture but the phone is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute classics friends overhead my phone is the best I love Best Buy. Best Buy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and excellent customer service. Good display of all iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone!!! So great! And I love the color too!

    I would recommend this to a friend