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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 14 Pro 128GB's camera quality and battery life, frequently praising its improved performance compared to previous models. Many appreciate the phone's size and ease of use, along with the innovative features like the Dynamic Island. While some find the phone heavier than expected, the positive feedback on the camera, battery, and overall performance outweighs this minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 333 reviews
  • Rated 5 out of 5 stars

    It's a great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. I had been thinking about getting a new phone, not necessarily the 14, but now I am so happy that I did. I am still getting used to it, but I really love it. Thank you BEST BUY for all your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience. No problems. Product arrived in perfect condition. No issues encountered at all in set up. Thank you, Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees that helped us were patient, kind and very respectful during the hour long period involved in our purchase, data transfer and installation of phone accessories. Unlike our carrier. So refreshing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 12 Pro. Love the better camera and the dynamic island feature. The 120Hz display blows away the 60Hz display. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market. Charged up fast and hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made!! My old phone stopped working one day before leaving town thankfully Best Buy associates helped me transfer everything to my new phone and everything runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the dynamic island, and the cameras! One of the best iPhones I ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from Samsung, amazing phone and I could never see myself switching back. I’m glad I purchased it through beat buy. They were the only ones who had exactly what I wanted in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks! Best Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone couldn’t have asked for better! Upgraded to 15 now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new phone. Faster downloads and uploads for all your online needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone , Would have been great with charger

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless, Apple never fail to amaze. But I am really disappointed with it not having a charger brick on the name of environment. If that was the real reason why did apple not reduce the price of the phone by $30, the cost of an apple charger. That would have gave the people a change to get the charger and not feel they are paying on top of phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very happy! I appreciated the help in selecting this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very smooth transition from old to new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumping from an old iphone 6s to the new iphone 14 Pro I was concerned there might be a huge learning curve. Nope, there wasn't. It was a very smooth transition from old to new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful. I'm getting use to my new phone. The phone came in early and the communication was good when it got there. I picked it up and they helped download all my information on to the new phone. When I got home, I had to call apple to help with my apple ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Picture quality is wonderful. My petite hand holds it fine. Maybe a little big, but my hand is small. It has been a great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...not much to say...you either like iPhones or you don't, but this works fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quantum leap from iPhone 12 to 14pro. Amazing camera, screen sharpness, and battery life. Hooked on Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever had and that’s coming from a guy who swore he’d never switch from Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the dynamic island feature. Camera is great upgrade from what I had with the iPhone 11.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone ever and so far I think its awesome. Easy to navigate and camera is great.

    I would recommend this to a friend