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Customer reviews

Rating 4.8 out of 5 stars with 381 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Rating 4.5 out of 5 stars with 25 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 381 reviews
  • Pros mentioned:
    Camera, Color, Design

    Rated 5 out of 5 stars

    Amazing product and fast delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohhh that was a great deal! Delivery was very fast, product was amazing, camera work like in professional photo camera (I know because I’m photographer), iPhone 14 design is very convenient as in the old iPhone five, and black color very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Just my apple of my eye

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 14Pro! It was purchased because of it’s many features. One main purpose was the health features…. Such as heart rate, blood pressure and walking. It has a great camera and the speaker on the phone makes my music sound good. This makes about my fifth iPhone. I love all Apple products. They are very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pictures, which is what my husband loves to do. Always an easy buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Slightly bigger than expected but Happy with it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks beautiful and I bought a transparent case for it so the color can be seen. It is a little bigger than the IPhone 14 (Which I preferred) but the extra cam and memory makes up for it. I'm very happy with my I Phone 14 PRO purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    14Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size, was initially getting warmer after update, but got better after tweaking some settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever! Best pictures. So happy I went for it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 13 Pro Max and love the size and battery life of this one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Color

    Rated 5 out of 5 stars

    I phone 14 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Good color looks great. Fast graphics. Excellent camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great photos, see less upload

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless upload from my iPhones 10. The camera is excellent. I was able to get a terrific night shot from the bow of a boat. The camera takes the shots with no hesitation, so it is easier to get shots of moving targets. Camera button takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super Fast, Interface on Point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far and away the best iPhone I have ever used. Decided on the pro over the pro max and I’m very happy with its size over previous pro max sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russell Townley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and my daughter loved her new phone. Thanks so much

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone. Pictures and video our great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use, not as fluid as my Xperia 1 III but I needed a new phone cause the camera went out on the Sony. Never had an Xperia issue till a month ago. Sonys warranty process is garbage. Apple care will get it fixed promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy set up. Takes great low light pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems buggy my iphone 12 ran smoother IMO, but it does what i need

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had an iPhone X for 5 years. I thought it was great, until I got this phone. I went from a hard drive of 64 to 256. It’s really fast. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Camera envy no more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! I purchased the iphone 14 pro and it's the perfect size. I mostly use it for calling, light text, and lots of pictures and videos. I don't do heavy reading on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 4 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Camera is very, very nice. Size is perfect - still small enough to fit in a front pocket. The only thing keeping it from being a perfect 5 stars is the need for the recommended new charger system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Recommendation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s powerful, has amazing cameras, sports a beautiful display

    I would recommend this to a friend
  • Cons mentioned:
    Back glass shattered

    Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself has been great. Best buy employees were also very nice. I had to order the phone and the workers did all of the work for the order, I only had to pay and pick it up. Very fast shipping. My only problem is on apple. The back of the phone has shattered and it will cost 500 to fix it.I know multiple people with the same iphone that has had the back scatter. I always keep a case on it as well. the phone, in perfect condition is only worth 300, even though i paid 1000 and it's only a year old. Battery is also lagging.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 25 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, size, reception and camera. Editors are less positive about sound and battery and have mixed opinions about durability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 92/100 = Excellent quality.
  • CNETRating, 4.6 out of 5Patrick Holland on November 17, 2022

    iPhone 14 Pro and 14 Pro Max Review: Welcome to Apple's Dynamic IslandApple upgraded its new Pro iPhones in ways both large and small without raising the price.

    Full Review
  • gsmarena.comRating, 4.5 out of 5GSMArena Team on September 23, 2022

    Apple iPhone 14 Pro reviewAn improved display. Better cameras. A faster chip. This is the new iPhone. A phone that's often criticized for being behind-the-curve in certain ways,

    Full Review
  • TechRadarRating, 4.5 out of 5September 14, 2022

    iPhone 14 Pro reviewThis may be the perfect iPhone

    Full Review
  • TechRadarSeptember 8, 2022

    Hands on: iPhone 14 Pro reviewMaximizing iPhone potential

    Full Review
  • GizmodoFlorence Ion on September 14, 2022

    Apple's iPhone 14 Pro Makes Ditching Android More Tempting Than EverThe nighttime photography, long battery life, and always-on display make this a compelling phone if you're sick of your Pixel—or your old iPhone.

    Full Review
  • The VergeRating, 4 out of 5May 17, 2023

    Apple iPhone 14 Pro review: early adopter islandApple pulled off some unexpected surprises with the iPhone 14 Pro: there had been lots of solid rumors about the company switching from putting the front-facing camera and Face ID system in a pill-shaped cutout instead of the familiar notch, but

    Full Review
  • Tom's GuideOctober 20, 2022

    iPhone 14 Pro reviewThe iPhone 14 Pro is easily one of the best phones you can buy. The Dynamic Island design is refreshing after years of the notch. The camera upgrades are also well worthwhile. If you're looking for th

    Full Review
  • Digital TrendsAndy Boxall on August 21, 2023

    iPhone 14 Pro review: effortlessly and unquestionably superbThe iPhone 14 Pro may not look new, but it has all-new technology and software inside. Find out whether you should buy it in our iPhone 14 Pro review.

    Full Review