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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the iPhone 14 Pro Max 128GB's exceptional camera quality, long battery life, and user-friendly interface as significant strengths. Many appreciate the larger screen size and sleek design, while some find the weight to be a minor drawback. Positive feedback also highlights the improved performance and innovative features like the Dynamic Island. A few users reported minor issues with FaceTime functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 394 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying an iPhone Max and I love the size. It fits well in my pocket which I was worried about when first purchasing but the screen size and display is outstanding on this device. The iPhone 14 Pro Max is by far faster than my older phone (iPhone 12 Pro) and I would recommend this phone to all of my friends/family!

    I would recommend this to a friend
  • Cons mentioned:
    Facetime

    Rated 4 out of 5 stars

    great phone but....ios issues currently ( 3/2023 )

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone however, learned in Feb that the ios release caused problems with facetime. further, issues with receiving authentication txts. spent 2 hours on phone with Verizon, who transferred me to apple - spent 3 hrs with them, who suggested i come to the apple store with phone - spending 2.5 hrs there. Finally running. Has this ever happened to me before? no. and ...do i like the phone - yes, just not the quirky headaches and time suck.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the last deep purple color and it looks so much better in person. The camera quality is also insane on this iPhone. I definitely would recommend this phone to others.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing i cpuldnt have asked for anything else but this amazing entounter to get our phone was amazinf & i dont know what else to type but it was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, sales process was lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best Buy sales support was a bit lacking. I love the phone, but I was trying to do a trade in of my old phone. Previously when I traded in a phone, there was instruction and an email of how to complete that process. This time, even through we discussed that I was planning on trading in throughout the process. There was never any instruction. There were no emails. I had to go back to Best Buy, and they just gave me a web address. I tried the process and it looked like it would only work on a purchase. So, I went to a Verizon store, and they told me this would have to be taken care of by Best Buy. Finally went back to Best Buy and they explained what I needed to do. A lot of time and frustration could have been avoided if they would have just taken the time at the time of sale to explain the return process.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Bigger is Better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice larger screen! Bigger, faster, longer lasting battery, fast charge capability. excellent camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 11 when the 14 first came out and it’s been so worth it. I love how the pro max is bigger and I definitely feel like I got my money’s worth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone super fast compared to my iPhone X. The camera takes fabulous pictures a little on the heavy side but you’ll get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this phone ,,buy it it speaks for itself !!! ,,I started with 7 then 11 n now the 14 pro max excellent choice i would say buy it n see for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Old lady likes this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the camera and have not been disappointed. don’t know if it’s me or the phone but at times it appears to have a mind of it’s own and I often have to google for help with some features. But then I in my Seventies and have some real blind spots on my Tech education. I would buy this phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    MY DREAM PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It allows me to take great pictures. The qquality is clear and bright. It allows plant identification, which is a major plus for me. The sound quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 14 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son who loves it. The phone does what a high end flagship phone should be doing. Would be better if it came with a stylus like the Samsung Note/Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 14 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 12 died unexpectedly and I purchased this phone when it first came out. I love the size of the pro max and it was an easy adjustment from the regular 12

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks amazing! ESim makes it so easy to add a foreign data plan when traveling abroad. The camera takes insanely good pictures and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Iphone Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is better than old iphone. Battery, Camera, look, ease of use...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone great camera honestly good work from Apple

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from XR. Huge screen. Awesome camera. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fun to have a new iPhone! Haven’t had it long enough to give an honest assessment of changes from my 11, but camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works like any other iPhone . It has a slightly faster processor, and the camera is excellent. However, it does not charge as fast as my 12 did and the battery seems to die quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my upgraded iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new IPhone 14 Pro Max. The camera quality is great and not only that visually my show is more clear. And the volume is so much better quality as well.

    I would recommend this to a friend
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