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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 14 Pro Max 256GB's superb camera quality and long battery life as significant advantages. The larger screen size and ease of use also receive positive feedback, along with the innovative features. However, some customers find the phone's weight to be excessive, and others express concerns about the high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 638 reviews
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product I love it :) :) :):):):):):):):)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14 Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like 14 Pro Max than 13 Pro Max , reason more lighter , more sharper, more technology efficient on it than previous!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BestBuy will not sell ATTfirst-net 1st responders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a decent phone. Don’t seemuch a different from my old iPhone. I was not able to purchase phone at Best Buy. Best Buy will not sell phone to Att (First-Net) customers. FirstNet is ATT for 1st first responders. So if are a EMT, Firefighter, Nurse etc. don’t bother to order your iphone at BestBuy. You also will lose out on your free Apple Care if you have Totalcare. Thumbs down to BestBuy for not being supportive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with 14 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone freezes and the touch screen doesn’t always respond. It also over heats. You'll. Be carrying it and suddenly it is really hot and can’t work. The keypad also sometimes doesn’t respond and writes from right to left and is faulty. The volume is also faulty and doesn’t respond at times. I’m not happy and I need another one what must I do?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Nightmare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to 14 pro max from 7 plus. Not sure I can say was worth it. Price way to high. Getting service upgraded was disastrous. Took a total of 9 hours of my own time to transfer service from old phone to new one for my wife and I. If I knew what I know now I would have kept my old phone that still worked just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14 Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it 14 Pro Max than 13 Pro Max, it has lighter, more sharper colors and more technology in it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s an ok phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer was horrible. Nothing transferred over.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    E-Sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble setting up E-sim which gave such a hard time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited quite awhile for a reason to upgrade and thhis was the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up my phone line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iphone 14 pro max and employees messed up my line so bad, I transferred my phone number to at&t (previously had metro pcs) and had my old phone and this one working, asked to get it fixed in at&t three times and came here to return after there was no solution, the mobile workers at LBJ and midway wasted my time since at the end they just ended up telling me they don’t know how to cancel a line and I had to wait till manager was there, absolute garbage! they could’ve told me since the beginning, I’ve already spent 2 weeks trying to fix this issue and no answers, they told me to come back the next day but I had to work all day I had no chance and told me I could go the next 2 days, I checked right now and it says is not eligible for return on the app, these workers don’t know what they’re doing at all , since the beginning I asked if they needed anything and they just said “is already connected” now I don’t know what to do, im stuck with a phone that doesn’t work and no one can help , absolutely do not reccoment when tranferring your phone to best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut off alot and its not thd company either and its blocks everyone on your call list

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute terrible camera. Do not buy this phone. It is garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone it's very similar to the other version

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone to the latest version. Phone is awesome. Great picture quality. No delay in processing speed. Awesome for games and business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 14 ProMax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very slow and glitches a lot when using and playing games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product photos have been edited the phone is black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is a complete rip off in person it’s more space gray

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service rude employees who don't care.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 Pro Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dynamic island notch best thing apple has ever made camera is better then iPhone 13 Pro Max and below I recommend this phone and the iPhone 15 pro max too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this phone is everything. The Camera and everything you can do with it , it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Iphone, nothing else to say. It's the best quality you can ever get on a phone.

    I would recommend this to a friend