Customer Ratings & Reviews

I came in not knowing what phone to get for my in law . But the gentleman at counter was very professional and took the time to explain the phone to us . This Best Buy is the best in Charleston !

Phone is in perfect condition, From the screen to the battery life !! Amazing!

Beautiful design and love how fast it charging. The battery life is amazing

Good price good size my wife loves the color loves everything about it

Good phone and quality , I recommend this iPhone , the camera is amazing.

Has worked as advertised just like any Iphone should. Got on wi-fi, logged in and was up and running in a few minutes Came from a standard model and the screen size increase has been totally worth it. I usually buy the previous generation of Iphone to save a little money as I did with this model after the 16 came out. Only complaint is that Apple should really be giving at least a 90hz refresh screen and 256gb of storage at this point. You can buy Android devices for $250-$300 with 120hz and 256gb of storage.

I bought open box excellent condition but it came locked. Had to go to apple store to unlock it. However, the phone is in excellent condition and runs smoothly.

Love my Apple I phone it takes great pictures and I love all the features

I was in desperate need for a new phone and I had the help of two helpful employees. I love this phone it’s such a cute color and camera is excellent quality I love love love !!!!

I love this phone , had it for about three months now and everything seems to be working just fine.

Super fast. Amazing capabilities. Love the extra storage and quality of pics and games. Super easy to personalize everything to your tastes. Easy even for a non - tech oriented person such as myself. Very friendly, and professional staff made the purchase and set up hassle and stress free.

I recently purchased an iPhone from Best Buy, and the entire experience was smooth and hassle-free. The staff was knowledgeable and helped me compare models and storage options so I could choose the one that fit my needs. They even helped me set it up and transfer my data from my old phone, which saved me a lot of time. The phone was in perfect condition, brand new and factory sealed. I also appreciated the competitive pricing and financing options. Best Buy also had all the accessories I needed, like a case and screen protector, so I could walk out fully set up. Highly recommend Best Buy if you’re looking to buy an iPhone. Great service, fast checkout, and a solid return policy for peace of mind!

Amazing phone, best buy product was as decribed. The pick up process was smooth

I love this Iphone, especially the large screen. Set up is so easy when you transition from one phone to the next.

Great size phone and works well. It was an excellent condition open box item that arrived almost in new condition. Very happy with my purchase

Unlocked and everything worked. Only thing that got me upset was that i went in person and the employee did not want to help he kept saying they dont have any unlocked even though online said they had one. As i stood there i put the order for pickup and it was ready within the hour. A transaction that wouldve taken 15 min ended up wasting over an hour for. If you need an unlocked phone just put it for pickup because the young men at the Athens location refuse to help and refuse to look for it.

I am very happy with my purchase i upgraded from a 12 to a 15 plus and there isn’t really that much new except for a couple features which are cool i guess.

Best phone! Battery stays charged love it! Would buy it again.

Great phone! I would love to have a 120hz but the cost difference is worth the savings. You don’t need the refresh rate. It’s nice but you don’t need it.

i loved the phone & how quick it is. best purchase