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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 893 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 15 Pro Max 256GB's camera quality, battery life, and its lightweight design. Many appreciate the improved ease of use and the upgraded USB-C port. Positive feedback also highlights the phone's performance and screen size. While some users reported overheating, many stated that this issue has been resolved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 893 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    My love with iPhone .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the iPhone series. An unbelievable show of iPhones proven displays and camera quality. Spirited sound that rivals an orchestra when playing my classical favorites, and bouncing my head to my most serious hip hop. This phone is an insane app machine! able to handle the most complex application while sending my daughter funny cat videos and sms messages while doing facetime with my nephew while never compromising security with its robust and speedy facial recognition and ecryption. I'm always safe even while online with siri, iPhone still is one of the most safest reliable and beautifully designed communication devices on the planet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Weight

    Rated 5 out of 5 stars

    iPhone Magic Continues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display: Bright, Beautiful, Vivid, Color Accurate! It’s iOS! What more could you possibly ask for in a turnkey “do-everything” device? Beautiful titanium exterior, lightweight for the size and impossibly long battery life! The camera meets and exceeds my iPhone 14 Pro Max in several noticeable ways.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Upgraded to iPhone 15 Pro Max from iPhone 11 Pro M

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new iPhone. My last one was an 11 max pro. I first used the instructions that the Geek Squad Agent gave me to use iCloud to set up my phone. It seem to be complete very quickly. However, it was not comfortable. None of the icons were in the right place, some of my apps were missing. I reset the new phone to be like brand new again and then I used the method where I used the old phone and set up the new phone from the old one. All of my apps transferred, and exactly the same way that I was used to. It was a relief. The new phone is faster. The battery lasts all day. It goes down to about 14% by the time I’m ready to go to bed and plug it in again. I didn’t expect it to die in a day. Are used to always immediately put my phones in a battery case so that it extended the amount of time I can use the phone I immediately put it in a case, not a battery case. The case is an impact specific one, but haven’t it dropped the phone yet.I heard that especially the pro Max may be more fragile, but I’m not finding that yet. It also said that it might heat up more, but I did not find that either. I’m not sure why, but it feels like I need to keep the phone farther away than I used to when I’m scanning things like barcodes at checkout lines or to deposit checks. I’ve only had it for a few days, but I do like it, and am glad for the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Best Buy Employee

    Rated 5 out of 5 stars

    Major Upgrade

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone X. After 5 years I had never cracked or damages my phone but ultimately you could tell how old it was through its slowness and other issues it experienced. Upgrading to the Pro Max I was worried due to its larger size, but i love it. Ive adjusted already and enjoy having the larger phone, especially considering how good it looks. I no longer need to have my screen brightness at max. Aside from the size I havent had to worry about it overheating and getting slow. I can run heavy loads while charging and it only gets a little hot, but nothing out of the normal. Before, my phone would lag horribly and would need to wait multiple seconds just to type one letter. For anyone who wants to upgrade, i recommend upgrading, but only if you have a 12/13 and older. If you have a 14, wait for the 16, its not worth the wait. If you have a 12 or older 100% upgrade as usually you get the most out of your phone trade it after 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone bigger and better?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. Even on the standard settings, the font is large. Very easy to set up and navigate. Excited to use the camera which is why I upgraded but I havent done much with it yet. Feature to pick up a call mid voicemail is a nice feature; Retro call screening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Good iphone. Dont upgrade if you have a 14 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly any difference between the 14 pro max and this. I had a 13 pro and wanted a larger screen. The battery life is amazing, the speed is amazing, and the quality of the screen is amazing. I chose to buy from best buy so I can pay it off in a year instead of having a 36 month installment contract.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    A worthy upgrade and USB-C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 12 and I notice so much of a difference in terms of screen use and performance. Decided to go big with the Pro Max, and while it will take some time to get used to, its nice to have the big screen and great cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Upgraded from 14 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I can say is wow what a great experience that I had with Best Buy associate Katie Abasta in El Paso, Texas. I was the owner of a 14 Pro Max, but after the fantastic help that Katie gave me deciding whether or not to upgrade, I went ahead and made the purchase. Katie took the time to explain every possible detail of the phone and the plan since I was switching from T-Mobile to AT&T. Now that I’ve had the phone for a few days, the picture quality of the upgraded telephoto lands on the camera and the smooth scrolling through reels with the more powerful processor. CHIP really made all the difference and was worth it but the main reason was because of the great sales associate that you have And I will be going back to her for future purchases Best Buy Fountains at Farah in El Paso, Texas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 15 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone 15. It’s big, it’s loud, and the camera is spectacular ! The charge on this phone lasts long and it is exactly what I’ve been looking for !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    iPhone 15 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone as an upgrade from an iPhone 8 Plus. Screen is amazing, chip is blazing fast, camera is great, and it feels good in the hand. I’m new to the notch or “Dynamic Island” so it can be a tad annoying at first. I just wish there were a setting to shrink a video to go under the notch and the curved bezels but I understand that’s probably App specific. Also FINALLY USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Powerful Device Great Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great tie using this phone!! Battery life is perfect for my needs and the processor is super powerful! I love the 120hz smooth display and powerful cameer that is offered. 10/10 Overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My I-phone max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable and great battery life. Easy to use and takes great pictures. Fast and dependable for research and information.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 12 Pro Max. This one is definitely faster. Camera is better. Screen seems a little sharper. Battery seems to last longer than the old phone. Pleased with the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 13 PM to a 15 PM, phones is super fast & works far better then the 13 PM. USB C charging port & beautiful display. The titaninum is perfect & looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    iPhone 15 Pro Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 15 Pro max!!! So fast and smooth love the new design light weight and excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    This phone is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome; the battery life is great, the camera is great, it’s fast and responsive, and it feels superb.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this phone and Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my 15 Pro Max from Best when this phone was hard to find. I was so pleased that they had it in stock! The woman that sold me the phone was so very helpful in assisting me to transfer data, etc. I love this user friendly phone and especially the new camera set up. Finally I can take close up photos. The larger size of the Pro Max feels good in my hand and is better to watch movies and view docs. My Best Buy membership adds Apple Care as a nice perk.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Its the newest iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly liked youd expect. Great camera, great build quality, excellent battery life, and the nice addition of USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 15 pro max review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an awesome experience with my purchase of the iphone 15 pro max from Best Buy. I didn’t have to wait long as it had arrived in 3 days and in perfect condition. The battery life of this phone is fantastic and maybe a little bit better than my iphone 13 pro max that I had before which also had an amazing battery life. The photos from the main camera are sharper as it now defaults to 24mp instead of 12mp. The portrait has also seen a huge improvement from the 13 pro max. Overall I’m really satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long and better battery life, Type-C charger, and the best improved camera

    I would recommend this to a friend
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