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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 324 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the iPhone 16 256GB - Apple Intelligence as a great upgrade, especially praising its overall performance. The camera quality is also a highlight for many users, with customers describing it as awesome. There were no negative aspects of the product mentioned in the provided data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 324 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal on iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the iPhone 16e, and I have to say—it’s one of the best tech purchases I’ve made all year. Apple packed in a surprising amount of power and polish for the price. Sure, it skips a few premium extras like MagSafe and a high refresh rate, but for hundreds less than the base iPhone 16, it’s a fantastic value. If you’re looking for a modern iPhone that doesn’t drain your wallet, the 16e hits the sweet spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 really is noticeably different than the 14 and 15. The features in conjunction with its weight is spot-on in many ways, but it is so dialed in for correctness that you might overlook it and not think it is as significant as it is. This is the perfect blend of features and dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new iPhone. Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The quality exceeded my expectations, especially when upgrading from my old iPhone. It was a huge improvement. The service is top-notch; I think Best Buy is my favorite store because of the support and service they provide. It's the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his very first iPhone. He will never go back to Android. We always shop at Best Buy. Love themmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love My New 16e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 16e. Nice upgrade from iPhone 15 and at a nice price. Does not have a fancy camera, but I really like what is onboard for my type of picture taking.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My first smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smartphone. BestBuy helped me determine what phone would suit my needs and as right now I am happy and amazed at the functionality and display on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good iPhone, nice camera, reasonable price, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    what do you mean? How it affects my opinion?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item itself not bad, works as expected. Apple Customer Service is awful. Steve Jobs would be very disappointed. As to BestBuy role in this purchase, I am pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase to replace an old broken phone. Everything is working well and it was easy to transfer all my data over. Would recommend if you need a new phone but don't want the newest phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 16e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. A little tricky to set up. Had to take to carrier to set up.(no charge). Had 2 weeks and still learning different features. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to a friend. She loves that phone and told me there is nothing wrong afterall it's an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm an Apple fan, I loved this model! Cheaper than similar alternatives

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Snappy performance, great appearance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the finish on the back. Looks very nice showing through my translucent case. The performance has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful at my age IPhone 16e…….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone seems to be more easy to operate and actually tells me how and what to do next especially at my age 65 yrs. old thank you for your product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Positive Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an SE and wasn't sure about the new technology. As it turns out - I love the features: no home button, facial ID, larger screen, and improved audio / photo quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple 16e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it claims to do. Apple quality at a reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love this new technology. Clear and wide screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Retired my old 13 pro max and have enjoyed having a smaller screen. Phone fits great in my had and have had zero issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16e rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, The 16e is definitely a great match for I phone users not needing the full pro features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Buy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! My best decision, always i trust in Best Buy and iPhone

    I would recommend this to a friend
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