Customer Ratings & Reviews

I have yet to use my new phone, but after having a 12 mini for so long I’m anxious to use it.

This was a Christmas present it was opened yesterday, it is the wrong color. It was supposed to be green and ended up blue. Hopefully when I take it to activate it, it will be unlocked as ordered.

I boght this mobile for my husband who switched from android to apple. He loves how light weight his phone is. Camera is not upto the mark.

I’ve been using the iPhone 16 Plus for a little while now, and it has exceeded every expectation. The performance is incredibly smooth — apps open instantly, multitasking feels effortless, and the battery life easily carries me through a full day of heavy use. One thing I was initially unsure about was using a U.S.-purchased device in Europe, but it has worked flawlessly. Network compatibility, connectivity, and all region‑specific features function without any issues at all, which was a huge relief. The display is gorgeous, the camera system is noticeably improved, and the overall experience feels refined and reliable. It’s one of those devices that just gets out of the way and lets you enjoy using it. Overall, I’m completely satisfied. The iPhone 16 Plus is a fantastic upgrade — powerful, intuitive, and dependable across regions. A great choice if you want a device that simply works beautifully.

Short Google review: The iPhone 16 Plus 256GB stands out for its large and sharp 6.7” display, excellent battery life, smooth performance with iOS 18, and ample storage. The camera delivers very good photo and video quality, making it ideal for everyday use. A great choice if you want a powerful, reliable iPhone with a big screen without paying for a Pro model.

Very good product, I'm satisfied with the phone, it's a great choice

Love the color. Phone size is good. Only problem is, it was tough to find case for it.

Love the iPhone 16 plus. We were using an old iPhone 12 pro and knew it was time to upgrade. Best Buy had exactly what we were looking for. The customer service was amazing and wasn’t pushy like other stores.

i like how much of a fast and strong upgrade its was from the iphone XR this iphone 16 plus is so much better thank you best buy for selling me this phone!

I got a perfect phone for myself it was a brand new from best buy smooth and extremely fast delivery thank you Best Buy

Replaced iPhone 11 with the iPhone 16. Wife loved it as a Christmas gift.so far phone is working as expected.

This is my first iPhone after using Samsung all my life, it’s a really good phone

Great device. Stable, big enough(no need to buy 17 pro max).

I am very happy with my Apple Iphone 16 purchased with my Amex points at Best Buy.

The set up/transfer process was easy. It is a nice upgrade

It was easy to get over there! Thanksss for everything you do for us

The iPhone 16 Pro delivers strong performance and long battery life, but its flaws are hard to ignore. Users report touch-screen unresponsiveness and lag—especially near the new Camera Control button. The camera button is also overly sensitive and awkwardly placed. Meanwhile, the base 128 GB storage feels stingy for a “Pro” device, and wired charging remains disappointingly slow.

.. beautiful picture...............................

This is a really good phone and is making my life much easier !!

Phone set up was incredibly easy, I really like the camera quality, and the storage space is great.