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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 65 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the iPhone 16 Pro 128GB's exceptional camera quality, citing its ability to capture stunning photos and videos with crisp visuals. The long battery life and smooth overall performance also receive significant praise, with users describing the phone as a joy to use. Positive feedback also highlights the ease of use and sleek, premium design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for my son to use, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Battery Life is great. Camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing phone smooth and nice. Does get hot but cools very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 pro 128gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phoneus amazing the purchase process has never been easier and they had amazingly fast delivery 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 16 max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience purchasing a phone. Never been easier. Phone also met every expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome new upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than new one, upgraded from a 13 pro to this one and it’s night and day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I big change from a 7 plus definitely need an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An iPhone, that really is a Pro at streaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone has great compatibility with various WiFi brands and connections very fast, also streaming movies is smooth with no problems or lagging noted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phoe so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone No heavy , great display and fast p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, worth the upgrade for those that have a 12 or lower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone…as I hoped it would be.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone because my 11 was getting old. I wanted the 16 to just work and not require me to take a class because of all the changes. Basically it’s the same. It’s solid. I did take a tutorial on YouTube for the important changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. I only have a suggestion for apple. They should give sone kind of instructions. Us older folks have a hard time figuring everything out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My iPhone 16 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it good my friend says it has good picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love❣❣

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone and user friendly ... Form + Substance = QUALITY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable sales team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning some of the tricks to this phone, but so happy I upgraded with Best Buy. Much better value than a straight trade in with my carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exploring grandkids gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working well. Updates are not a problem. There’s no new problems. Except my 12 year-old granddaughter keeps begging for Apple iPhone 16.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From Android to iOS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Switched from Android to Apple and am still learning about the new phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple iPhone Pro.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice, but truly regret buying it from AT&T rep at Best Buy. I was misled about facts of the purchase and while I take full responsibility for not doing my due diligence, I feel the AT&T rep should have been more upfront with the expense. They had me pay off my old phones to the tune of $877.00, to get the new phones for "Free". Nothing is free in life. I later realized that $500 of that money would have been discounted off had I kept the phone for another 10 months. Never again Best Buy, in the future, I will buy my phones directly from a AT&T store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using iPhone since 2011 and this is by far the best iPhone I’ve used. The only improvements needed are the battery life, the length of the charger cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone for hubby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new phone. Got a great deal for Black Friday I couldn’t pass up and bought 4 for family. Would recommend all Apple products.

    I would recommend this to a friend
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