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Customer Ratings & Reviews

Your price for this item is $24.99per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and camera quality as standout features of the iPhone 16 Pro 128GB. Battery life is also praised, with users finding it to be very good. The phone's responsiveness, screen size, and ease of use are additional positive aspects noted by customers. There were no CONS mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good but Battery drains quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is responsive. New camera features are impressive. The battery does not retain charge as much as I would expect from a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    From ip13 to ip16pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an ip13 and its great still getting used to it but i love it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as usual. It is an easy to use device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not been disappointed. I have always had an iphone and always satisfied. Only thing I noticed for a new phone it seems to not hold a charge as long as I would think brand new. Still last very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 16 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now IPhone 17 comes up. I should wait that 17 will get more popular.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great Phone, but Horrible Best Buy trade-in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say the iPhone16 Pro is great. Nice phone and great features. Love the AI. However, the Best Buy trade-in experience was horrible. Did not receive a return label and Called Verizon and they had no record of a trade-in. Spent 6 hours on the phone with Verizon and Best Buy to finally get a return label to get credit for my old phones. THINK AGAIN BEFORE BUYING A PHONE WITH A TRADE-IN FROM BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks alot to the people working on phone accessories.. they are very kindfull and had alot of help when i bought our phone lines.. Now my wife and i, got our chrismas presents :) thanks again happy holidays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely need to upgrade from iPhone 12 to iPhone 16 Pro. Good promotions, Verizon Tech was very helpful and got me out in 1 hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent and the the phone was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son upgraded to this new phone. So far he’s been happy!! No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my best iPhone experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the first iPhone I have had a problem with and had to return. It would not connect to hearing aids and I ended having It replace. That was after spending several hours troubleshooting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pat pro 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is good. I had an issue with my camera turning off when I tried to take a picture. I took it back to Best Buy and she did an update. It has only been 2 days and has not happened again. The camera takes time to get to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products. i like even more that total tech members have it included. Totally worth the annual fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase and the customer service was excellent. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Senior Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson’s first out of the box experience, priceless. He had a iPhone 11. A great phone as he begins his senior year in high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iphoneXR. Enjoying my experience with all the new features on phone. USB C is also another win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 13 mini and its still getting used to the size (The Office and Brooklyn 99 reference).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the IPhone 16 Pro. New side button for the camera is a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Everything is as expected and delivered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvements over the previous generation……..

    I would recommend this to a friend
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