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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 136 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 16 Pro 256GB - Apple Intelligence, particularly regarding its camera quality and battery life. Many users appreciate the overall performance and find the larger screen size to be a positive aspect. The design, processor speed, and ease of use are also well-received features of this new iPhone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 136 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 is great, We really wanted the white option and love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 16 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. Waiting for AI features. Camera works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Trade In through Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do, DO NOT trade your phone in through Best Buy. I completed the process online and while I checked out with the trade in listed and the price adjusted to account for it (With the system even requiring me to sign that I'd send my trade in by X date!), the system never actually processed a trade in. Now I've been at Verizon for hours trying to resolve the issue. An absolute mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had an Android, decided to buy my first iPhone and I'm loving it. Everything will automatically connect to my iPad, if I purchase music on one links to the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone that my daughter will use for a very very very long time. We choose a higher memory for pictures. More apps and pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color Block

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone and I love the color combo it is easy to use and I like the functionality of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 16 pro purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great experience, purchased online and picked up in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded from my iPhone XS that I had for 6 years. Enjoying the new features this phone has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase as it has all of the features I wanted including artificial intelligence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and great customer service, Best Buy always the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONES FOR EVER!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been amazing and the Best Buy employees were amazing and so helpful to pick it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and nothing new. I'll go with a Google or Samsung next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    16pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, and accessibility. User friendly and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and the service I received was better than I have received from purchasing at any carrier store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone quality and quick pick up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product so far, the phone work well, and the process to pick up the phone is very smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the iPhone 13 to the iPhone 16 Pro, I’m in love again with my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy iPhone trade in program is broken!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible experience purchasing an iPhone from Bestbuy! My order included a trade in with Verizon and $1,000. TLDR, I didn’t get it easily. I had to jump through some hoops. After receiving my new phone, I had no instructions to send my trade in back. The email from Bestbuy says to login to Verizon to redeem my the trade in credit. But no information was available when I logged into Verizon. I called Verizon twice and they said there’s no trade in information. To make it worse, Verizon was charging me the full retail price on a payment plan. Bestbuy trade in program is broken!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Another great Apple purchase with some very nice updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone color white It was easy to transfer info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Ultimate Experience with IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 Pro looks excellent and functions ultimately

    I would recommend this to a friend
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