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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 148 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 16 Pro 256GB's exceptional camera quality and overall performance. Many users appreciate the noticeably improved battery life and the faster processor speed. The phone's size is also a positive point for some, with users finding it to be the perfect fit. There are no cons listed for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 148 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and wonderful service! The service I received from Best Buy employees was terrific- they covered all my requests , were professional, patient and PLEASANT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro, best Apple iPhone purchase ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the features I have used are awesome. Never thought I would say I love a phone, but I do love this 16 Pro. Far exceeds my previous iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, you cannot go wrong with Apple. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Iphone16 it was a gift to my wife for her Bday. She had the Iphone11 and it was time to surprise her with a new one .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and a good upgrade from the older one I had for over 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former Android only user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to have problems having switched from Android and a new iOS user but the switch has been easier than expected. Initially switched to facetime with my daughters, but there have been many other perks thanks to the switch as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transition of mydata was seamless, and its very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new ai on this phone and everything you can do to organize and change on them is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got outstanding customer service from this Best Buy store. I'd buy from this store again and strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done a few of these and never got a gift card. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to write a review about such a popular and well-documented product, but this is exactly what I hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Iphone! I really like the apple intelligence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhone out and great service through best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 16 pro to replace my broken 14 pro. Not much of a difference as far as size, but the new little details are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Apple IPhone 16 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my daughter. She LOVES it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has some many cool features, it’s taking me a while to learn about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. I had great customer service. I only buy from Tulsa Hills store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a phone because my old phone had a problem but the store didn’t give me the 350 dollars for trade in the old they said I had to do payment plan to get the credit witch make no sense and they give me a gift card for $100 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience with the cell phone technician that assisted in resolving the issue was outstanding. Issac did everything he could and was greatly appreciative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 16 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service provided was detailed and overall very thorough with new iPhone purchase.

    I would recommend this to a friend
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