Customer Ratings & Reviews

Great upgrade for me. Went from a second generation SE to 16pro. No comparison 10 times better. Just remembered to back up everything before you do otherwise it’ll take you by the day to get all your apps and passwords working properly.

Love my phone it’s not a lot of new features to learn on it. It’s more so like my old iPhone 13 but faster, better camera

Best IPhone ever. Kept it the same size as the 13 which is great. Only downfall is the old chargers don't fit.

Happy to have iPhone 16. Love display quality, camera and AI features.

I love this phone! The camera is excellent and it is just the right size. It still fits in my back pocket and my purse!

So far so good, stepping up from the 13 pro. Needed the extra pixels for my work photos. Defiantly get the spots my 13pro couldn’t get before. Shall see what happens with all this AI stuff. Need to be able to turn it fully off once it’s ready. But outside of that. Volume is louder and screen so much more brighter

This a good phone with a lot of great features. I haven’t really used it at its full potential.

The phone is probably fine, and the camera takes very nice pictures. My main issue is that I switched from an Android phone, and I feel that I phones just don't match up to the ease of use of the Android phones. Even little things like the keyboard layout, getting back to the home screen, closing all apps, and seeing notifications are just much more difficult than on an Android phone. So, if you really like IPhones, this seems like a good phone, but you should probably try an Android phone.

Wife needed a new phone upgraded to this worked out great

Loving the new phone! significant improvement over my old phone and Best Buy Tech made the change super easy!

Very easy to use with the help of geek squad setting me up

This replaced an IPhone 13 Pro that was having volume issues, the improvement in speed made it worth the trade up plus i can now hear on the phone. Battery life can be a slight issue, but its minor.

Decided to buy this phone as a bday present for my wife. She has enjoyed every second of using it and had no complaints. The camera quality is superb and the phone is so light and highly portable. Would recommend this phone for everyday users.

Picture quality is amazing. Much better the the standard iPhone series. Easy to set up.

It’s very good, I upgraded from my 12 mini and it has significant improvements.

Good upgrade! Camera is a big improvement. USB-c charging is better as my other Apple products use that already

It feels great in hand, wonderful display, easy interface, overall good phone

Upgraded to a new iphone. Works great and love it. Had traded in an older phone and the process was super fast.

Great phone better camera, like all apple devices good.

I love the phone. But I will NEVER buy my phone through best buy again. I am almost 2 months later and still haven't been able to return the trade in