Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $44.45per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 14 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Rating 4.5 out of 5 stars with 10 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Cons mentioned:
    Desert titanium color

    Rated 4 out of 5 stars

    Desert Titanium Color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed everything about the phone except the color. I got the new desert titanium color and it looks more like it was rose gold color. I wish I was able to see the phone before pre-ordering but I guess that is not an option since they don’t release the phones on display until the phone comes out, but other than that, the phone works perfectly the new camera button is really cool when you remember to use it and that it exists, the larger screen is of course welcomed, and overall, I am satisfied with the quality of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone and Siri are a great tool toward stitching separate parts of life together in a tapestry!

    I would recommend this to a friend
  • Pros mentioned:
    4k slo-mo, Audio mix

    Rated 4 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger screens, take great pictures 4K slo-mo, Audio Mix is brilliant, nice feel to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Photo excellence

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 16. Was able to capture some wonderful photos of my friend getting engaged. Battery life is the least impressive aspect but isn’t terrible

    I would recommend this to a friend
  • Pros mentioned:
    Smooth purchase

    Rated 5 out of 5 stars

    iPhone 16

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and I’m enjoying it. Great buy! Sending my phone to Best Buy was very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 ProMax

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived early once I placed the order. The leaning curve is steep, but the techs at the center were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Smooth purchase

    Rated 5 out of 5 stars

    Capturing Life !! ❤️

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience during purchases at bestbuy. The staff was courteous and knowledgeable. Purchase went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Updated phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it quick and conviently. Best iphone yet.. love the cameras and the clarity.. ease of use, however new charger .. needed to replace a bunch of chargers in home and for car .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another great Apple product plan and simple camera system nice upgrade from my 14 pro max also Geekbench cpu and gpu scores higher

    I would recommend this to a friend
  • Pros mentioned:
    Apple intelligence

    Rated 5 out of 5 stars

    You know you want it, scratch that, NEED it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Apple has made to date. Find a way to upgrade, you won’t be disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 pro max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I would recommend this phone to my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and ease of ordering and picking up made the process so easy and efficient. Best place to pick up an iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2.5 hour Horrible Customer Service over the phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy cancels order on their own. They issue a check when I paid with cash without my authorization meanwhile asking me to patiently wait for the delay in service as phone did not arrive on expected date at store for delivery. I’m still waiting on a check and they have kept my money hostage for 5 to 7 business days right before Christmas.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software update

    Rated 5 out of 5 stars

    iPhone 16 pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is so awesome but warning you won't get apple intelligence until October through software update to iOS 18.1 don't worry October is around the corner so won't be long wait also make sure your airdrop is turn off to save battery with iOS 18

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 10 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, connectivity, durability and performance. Editors are less positive about price and have mixed opinions about size. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 99/100 = Excellent quality.
  • gsmarena.comRating, 4.6 out of 5GSMArena Team on October 1, 2024

    Apple iPhone 16 Pro Max reviewThe top iPhone is back this year with an even larger screen, more powerful hardware, larger battery and faster charging. Meet the Apple iPhone 16 Pro Max

    Full Review
  • TechRadarLance Ulanoff on September 10, 2024

    Hands on: iPhone 16 Pro Max review – Small changes add up to an AI and Camera Control revolutionMore power, Apple Intelligence, and a very nifty control

    Full Review
  • Tom's GuideRating, 4.5 out of 5Mark Spoonauer on September 18, 2024

    Apple iPhone 16 Pro Max review: Huge display, insane battery lifeThe ultimate big-screen iPhone is here, but should you upgrade now?

    Full Review
  • Android CentralRating, 4.5 out of 5October 15, 2024

    Apple iPhone 16 Pro Max review: A towering successThe iPhone 16 Pro Max is an iterative upgrade, but thanks to a larger OLED panel and much better battery life, it manages to stand out. And with Apple Intelligence slated to roll out shortly, it shoul Apple Intelligence isn't available at launch,

    Full Review
  • NotebookcheckRating, 4.5 out of 5Daniel Schmidt on October 13, 2024

    Apple iPhone 16 Pro Max review - Lots of small improvements for the top smartphoneIn our test, the Apple iPhone 16 Pro Max impressed us with its brilliant display and its fast A18 Pro SoC. The new dedicated camera button, on the other hand, isn't everyone's cup of tea. Even so, Apple has once more delivered an impressive

    Full Review
  • Tech AdvisorRating, 4.5 out of 5Connor Jewiss on October 4, 2024

    Apple iPhone 16 Pro Max review: More than meets the eyeThe iPhone 16 Pro Max elevates Apple's flagship experience with smarter AI, a refined design and camera upgrades, but is it enough to stand out?

    Full Review
  • AppleInsiderWilliam Gallagher on November 8, 2024

    iPhone 16 Pro Max long term review -- the best iPhone there isMaybe there isn't one giant improvement in the iPhone 16 Pro Max from its predecessor, but there are many improvements worth the steep price of admission.

    Full Review
  • digitalcameraworld.comRating, 4 out of 5Basil Kronfli on October 22, 2024

    Apple iPhone 16 Pro Max review: super-sized and underbakedApple's iPhone 16 Pro Max upgrades screen and camera processing, plus a new Action Button, but iOS is losing its shine

    Full Review