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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the iPhone 16 Pro Max 1TB for its exceptional camera quality, with praise for the incredible picture quality and brightness. The phone's outstanding battery life is another frequently cited positive. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 5 out of 5 stars

    Apple IPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 16 Promax is great. I know you either like Apple products or you do not. So far I have not had anything negative to say about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my previous android over the new I phone. Is not user friendly. everything is over complicated. The screen is smaller then Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always an android user, and I'm very happy to be an IPhone user after using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product Origjnal I phone. I am very happy to get mine and it was arrived on time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lazy sales clerk that checked me out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier in the phone section refused to place the screen cover on my phone that I purchased at the time of transaction. Instead, he directed me to the GeekSquad that had a line of 5 walk in and 3 appointments. They were so overwhelmed, they could barely respond when asked if I could return to have it placed (not knowing if this was offered outside of the day of purchase). I went to another Best Buy and the cashier in the phone section had no issue applying it. Your lazy sales clerk had no one else in line at the Camelback store and returned to joking around with his work mates as he turned me away. Inconsistency in offerings across stores and the lack of engagement from home boi at Camelback deserves you two stars. Time to remind them of the definition of customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needs to come out with something better. Ever since Steve Jobs died there’s been nothing. I do get the new iPhones. It’s just an iPhone. There’s no difference between this one and the new one. I went from a 14 to a 16 which I still haven’t got yet, but I ordered some other iPhones with some regular iPhone pros can’t tell the difference. I did upgrade to the ultra watch 2. I like some of the features on that one, but I think that Apple finally is at a dead end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and service is very lovely.. y’all should try and get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!!! Buy a case for this phone so there’s no crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good best iPhone ever buy it now and like thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth upgrading at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the new stupid camera button and “Apple Intelligence” are terrible

    No, I would not recommend this to a friend
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