Customer Ratings & Reviews

Upgraded for a 12 Pro Max and I’m so glad I did! The camera quality is amazing especially the amount it’s able to zoom in. The battery life has been my favorite part. I am able to play games, watch my shows, run applications all day and I’ll only have to charge it once. It does charge pretty fast too!

Not worth the upgrade. I upgraded from last year‘s phone and it’s not worth it. I’ve been waiting for the AI features to roll out and it’s felt like an eternity. It’s been the most disappointing upgrade I’ve ever had. I wouldn’t upgrade unless you’re coming from an iPhone 11 or 12.

iPhone 16 is a great product. Updates to the phone’s system is easily accomplished. Camera is wonderful. Display is wonderful. Battery life is excellent. Apps easily installed thru the Apple App Store.

Got this for my Christmas present to me! Replaced an Iphone 12 which I'm giving to my daughter for her birthday this week. Great size screen! Battery lasts much longer then my old phone Apple intelligence function not used yet. Will comment later with a follow up. Very pleased!

The phone is great. No problems and super fast and a good camera

I’ve had the 16 pro max for about a month now and I was somewhat skeptical about upgrading. I previously had the 14 pro max and I didn’t really see a point in upgrading. I must say as someone who uses their camera a lot I will say initially the camera button took some getting used too. But after picking it up the ease and functionality of the camera control and all of the editing features are amazing. For someone who plays around with photography it is definitely worth it with out having having to buy a physical camera and software

Once in a while the iPhone has software glicthes. The screen is easy to get scratches but it seem resistant to falls. So far it fell about 4-5 times from a night table lamp. Not sure how it fell as no one touched it.

The battery life is phenomenal, and the picture quality is top-notch. I’m having lots of fun learning the features and taking quality pictures to share with my family and friends. When iOS 18.1 comes out, I’ll be able to use more of the cool features you see on TV for this phone

My last phone was a 13 Pro Max, so the action button and Dynamic Island are new to me. I love that I can make the action button open the flashlight. I love the new camera button that opens the camera app with one click. A second click and ive taken a picture in 2 seconds flat. No more missing those moments. I really like the Dynamic Island. They turned the notch from a nuisance to a very cool tool. I used the speakerphone today and found the call quality to be the best I have ever heard, cell phone or not. The screen looks amazing with the bezels hardly noticeable. This phone has exceeded all of my expectations.

Very fast phone with a beautiful display. The camera is amazing and takes superb pictures. The battery lasts for a very long time even with heavy usage. The built is also very premium.

I needed a new phone and my iphone 12 pro max wasn’t responding correctly so I got this phone and I love the size and also how it moves from screen to screen with no issues. Great job Apple

I recently purchased the iPhone 16 Pro Max from Best Buy, and I must say the entire experience was flawless from start to finish! The delivery was incredibly fast and on time, and the packaging was secure, ensuring my new device arrived in perfect condition. The customer service team was also very responsive, keeping me updated every step of the way. Unboxing the iPhone 16 Pro Max was an absolute delight—it exceeded all my expectations in terms of design and performance. Thank you, Best Buy, for making this process seamless and enjoyable.

So far have enjoyed iPhone 16 pro max. The pictures are clearer. I game and the screen is a nice size. Watching videos on bigger seem is nice too.

The IPhone 16 Pro Max is an excellent choice. It's everything and more. I am very pleased with my purchase. The sales associate at Best Buy couldn't have been more helpful. He was knowledgeable, efficient, and courteous. I recommend purchasing at Best Buy.

I love the long battery life on my new iPhone and how fast it charges! Also the new camera takes really clear pictures!

Love the iPhone 16 pro max. The size is perfect, camera is amazing and the build quality is excellent.

Its design is sleek and sophisticated, and the performance is outstanding

I Love It. The Entirety Of It Honestly Speaking, The Quality, The Camera, The Updates

|I love this phone. I had the smaller version but i am a lot happier with the bigger screen. i feel like that battery doesn't die as fast either

The iPhone 16 Pro Max is absolutely incredible. From the moment I picked it up, the premium build and upgraded design stood out. The display is stunning — bright, smooth, and crystal-clear, making videos, gaming, and everyday use feel better than ever. The performance is noticeably faster and incredibly efficient; everything runs effortlessly with zero lag.