Customers express satisfaction with the iPhone 16 Pro Max 256GB, particularly praising its stunning camera quality, overall performance, and amazing battery life. The larger screen size and fast processor speed are also well-received. However, some customers have expressed disappointment regarding the lack of AI features and have reported issues with customer service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 353 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New phone
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
iPhone works great Best Buy came through when att was sold out
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Natural Titanium (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re a camera/Instagram nerd like me, this is the one! The new 5x zoom on camera is insanely good! (3rd, 4th, and 5th photos below)
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Overall performance
Rated 5 out of 5 stars
Great Iphone ever
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Iphone nice vibrant screen colors , A++ in performance
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
iPhone 16 Pro Max
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoy the larger Apple iPhone 16 Pro Max has benefited my personal needs
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone! Been over a year now and I can’t complain!
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
iPhone 16 pro max
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my phone this was the phone I’ve been wanted . And I got it now
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - White Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Totally happy with larger iPhone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad I traded up my XR. The extra functionality is amazing. It was fun exploring all the new things I could do with it. I even read books on my larger screen instead of my old Kindle. So clear and legible.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Love It.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love It. The Entirety Of It Honestly Speaking, The Quality, The Camera, The Updates
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Best iPhone yet
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish I had upgraded to this model years ago. The screen is significantly clearer, the camera is awesome, and the audio quality is fantastic compared to the iPhone 8 version I had
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Cons mentioned:
Customer service
Rated 5 out of 5 stars
iPhone 16 pro max
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There were no issues with the store itself from Best Buy everything was perfect customer service and all it was just the actual ATT company who gave me the worst experience
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Iphone is good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gotta admit the camera quality is amazing but you do have to askk yourself at some point am i paying for the same phone every few years? lol
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Natural Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
iPhone 16 Pro Max
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very great phone for multiple uses and is very fast in taking pictures with high accuracy. Its battery lasts for long periods of time and charges quickly. The best feature in this version is the ability to access the satellite.
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - White Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Excellent phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good color, also very good performance and excellent camera
I would recommend this to a friend
Rated 5 out of 5 stars
Iphone Trade In
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I used AT&T Next Up Online through Best Buy to upgrade my phone, as it was out of stock through AT&T. Best Buy was efficient and able to answer all my questions. I was able to place the order and pick up within the same hour! Highly recommend!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excelent iphone 16 pro max
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iphone 16 pro max is really nice i dont have any issues i love it
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
New phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New phone for my mom. She is in love! We got a great deal on Black Friday. My mom chose the dessert color and it’s beautiful. I love the color so much I bought one for myself. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
NICE!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phew, it’s a lot to take in! I upgraded from an iPhone 8, and the 16 Pro Max has a lot of new bells and whistles. So far, I’m happy! If overwhelmed lol
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 16pro max
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my phone 16pro max! Makes Filming content easy and editing videos for YouTube and TT simple!
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Black Titanium (AT&T)
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New phone, who dis??
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to replace my water damaged phone and Best Buy was the easiest, fastest, and cheapest route possible! Loving my new iPhone everyday!
I would recommend this to a friend
Rated 4 out of 5 stars
Cool device but kind of a mixed bag
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using samsung for the last ten years or so the transition was a little tough to get used to but overall im happy with my Iphone. The user interface is a little lacking, i find myself digging around in the setting for basic features a little to often. For example connecting to a new wifi for the first time i have to open the settings app its the same deal with adding new bluetooth devices.
Im not a fan of the hot bar at the bottom of the home screen, i would much prefer to remove it entirely so i can see my wallpaper unobstructed. The app library is unable to be customized at all which is frustrating.
I dont like that to view the date or see notifications i have to pull down from the top to view the lock screen.
The otterbox i have covers just enough of the top and bottom of the screen that it makes pulling down or swiping between apps almost impossible sometimes which has led me to avoid using any cases.
Coming from android it feels like there are 5 steps forward and 8 steps back in various areas of the user experience.
Overall i like my iphone but apple needs to put more effort into the user experience a bit more with future updates and models.
This review is from Apple - iPhone 16 Pro Max 256GB - Apple Intelligence - Natural Titanium (AT&T)