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Customer Ratings & Reviews

Your price for this item is $30.56per month
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Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the iPhone 16 Pro Max for its exceptional camera quality, impressive battery life, and overall performance. The larger screen size and fast processor speed are also well-received. While most users are satisfied, some express disappointment regarding the AI features and customer service experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 334 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new phone. It’s so much quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera work. Easy to hold with one hand and text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Best Buy team

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, I bought it a year ago and haven't had any problems with it. The customer service is excellent, they look for and find ways to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sleek and nice phone. easy to use Best iPhone ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i am really happy with product… good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good phone but very heavy. This is my first personal iPhone. Best Buy Stuff helped me a lot of installing and putting case and protect grass and those are excellent. Later on I found that WhatsApp history is difficult to move from my Android phone to iPhone. It seems that it is possible done in the beginning using android to iOS App. Currently I am trying it by using AnyTrans but still underway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was easy to setup and I love the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone, good camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone! Screen is a good size, not too big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    verymuch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and the item is as per description happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Must Have Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say upgrading from the iphone 7plus to the iPhone 16 pro max was a good choice having the pro max this phone is amazing similar to the 7plus except for the home button and camera and some different features and commands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sales associate was brilliant!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone and how wonderful the experience the sales associate had. He did everything he could to give me a great deal on my whole purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    DJ Khaled - Another 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good Apple product. Same as the last one, and the one before that, and the one before that. Camera has gotten better and and there are more features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone always comes through with nice subtle updates. I’ve upgrade every year since the 3gS. No complaints here. Battery actually lasts me all day with continuous use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am now an Apple girl

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an Apple before; I was always an Android girl. My daughter kept asking me to try Apple, and it was very easy to learn. I do like the phone and will stay with Apple from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Finally some dang Customization on IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone to Date with Customization! About freaking time APPLE!!! We are not all sheep. lol But great display brightness for outdoor, fast as always, and customization is getting better and better to make it your own!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone XS. Debated between the 16 Pro and Pro Max and ultimately went with the Max for the battery life. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the updates on the camera! I have always been an apple product user! And will continue updating to the fun new options!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast and great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast iPhone with a great camera. The camera action button is what has been missing on this phone. I’m super excited for the AI feature whenever the update releases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my IPhone 16 pro max!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY IPHONE 16 PRO MAX!!! It was a GREAT BUY and performs excellently. The customer service was great. I’m a happy customer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome equipment iPhone 16, I think this is one of the best phones put out by Apple. Its amazing, I have to tell the phone to shut up sometimes because it thinks for you... Unbelievable....

    I would recommend this to a friend
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