Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 343 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 16 Pro Max, especially the camera quality, overall performance, and battery life. Many customers also appreciate the larger screen size, fast processor, and updated design. Some customers have expressed disappointment regarding the AI features and have reported issues with customer service. Overall, the phone seems to be well-received for its core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 343 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the updates on the camera! I have always been an apple product user! And will continue updating to the fun new options!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome equipment iPhone 16, I think this is one of the best phones put out by Apple. Its amazing, I have to tell the phone to shut up sometimes because it thinks for you... Unbelievable....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone XS. Debated between the 16 Pro and Pro Max and ultimately went with the Max for the battery life. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Best Buy team

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, I bought it a year ago and haven't had any problems with it. The customer service is excellent, they look for and find ways to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Built iPhone to date

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, beautiful display, and amazing camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my IPhone 16 pro max!!!!!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY IPHONE 16 PRO MAX!!! It was a GREAT BUY and performs excellently. The customer service was great. I’m a happy customer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Upgrade from iPhone 12 Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera upgrade, bigger screen size, dynamic island, and ProMotion display on the 16 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade from the iPhone11. Loving it so far! The new camera button takes a little getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am now an Apple girl

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an Apple before; I was always an Android girl. My daughter kept asking me to try Apple, and it was very easy to learn. I do like the phone and will stay with Apple from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best iPhones Iv very gotten, I thought the 14 was it, nope. This one by far beats them all out of the water. Plus that camera button I amazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wasn’t sure how I’d feel about the black titanium but it’s really sleek. The phone is bigger than the previous pro max models but not too much of a difference. I can’t wait for Apple Intelligence to see what all it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Been over a year now and I can’t complain!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek. Display is bright even when used out in the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this from the lake Jackson locations . Purchased it without a payment plan was in and out . They helped me setup the phone for my current at&t plan . My girlfriend has had it without issues or regrets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple iPhone 16 Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone, easy to purchase and set up as a replacement phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple Lover Here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love it! Love it! Love it! Love it! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with great features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the iPhone 14 to the iPhone 16 Pro Max has been a great experience. The performance is incredibly fast, and the display is stunning. At first, the new camera control felt awkwardly placed, and the notch on the cases took some getting used to. However, I’ve grown to like the dedicated camera control button, finding it convenient for quick shots. Overall, the iPhone 16 Pro Max is a fantastic upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded because our phones were reaching the end of their life and capacities. It’s more of the same. The AI tools are good, but not groundbreaking. Only downside is AT&T processed our trade in phones incorrectly and gave us less than the quoted trade in price, but that’s not a reflection of this product or Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and excellent customer service on helping me decide what to upgrade to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone!!! It’s more than I expected! Great color big! It does everything

    I would recommend this to a friend