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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the iPhone 16 Pro Max 256GB as having great camera quality, overall performance, and impressive battery life. The processor speed, screen size, design, and ease of use are also appreciated. However, some customers feel the phone isn’t worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 295 reviews
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 16 pro max is really top of the line. I’d argue to wait until a major change over in devices comes out before switching this one. Though the 17 pro max is newer, with some nice upgrades, I think waiting to see what the 18 looks like is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 16 is truly a great phone.. photos are great!!, desert titanum is a classy.. battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones are better than Android phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried an Android phone after using an apple for 10 plus years. I kept the android phone over night and returned it the next day. The only thing I liked about it better was AI and the texting keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great cell phone the best camera and battery Best Buy all ways have what you need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siri has a new function

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As easy to use as the iPhone 12. Beautiful pictures, speaker quality is better than previous iPhones. Siri responds quickly with a light show around the perimeter. The desert titanium color is subtle. You will have to purchase a new adapter for the phone as it is dedicated to that phone for now.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My yearly upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I’m considered an Apple fanboy because I upgrade my phone every single year and just purchase this one as well. The differences are minimal, but I do like the larger screen and the smaller puzzles. Apple Intelligence isn’t fully functional yet so I can’t review that portion of it, but it definitely still feels good in my hand, but honestly couldn’t tell the difference unless it’s right next to my iPhone 15 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and glad I switched to a iPhone a lot better then before

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “iPhone 16 Pro Max: The Ultimate Smartphone Experi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “iPhone 16 Pro Max: Stunning design, powerhouse performance!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone works perfect and I like the color. I bought it as a gift and she loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone pro max. Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience buying this iPhone at Best Buy. The phone works great of course. The camera is the nicest I've had in iPhone. Can finally get telephoto pics. If going to the Waynesville NC store, Jorge was exceptionally knowledgeable and made this a happy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GROUPE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPHONE HAS ONE OF THE BEST PRODUCY...............................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love. Very clean and easy to use. The feel and look is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTPHONE THE CAMERA ARE GOOD ................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it ipads and its a nice looking screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    New Iphone 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. I have had zero issues and enjoy the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Iphone 16 Pro Max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Love the switch to Iphone from Android Samsung S22 Ultra. Data transferred easily using the App. Love the quality bright screen, the battery life and the sturdy feel of the phone. Now my Iphone and Ipad sync.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone 16 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 16 Pro Max is great, bigger, easier to read.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I love the screen size I have enjoyed it so far. This is my first iphone I’ve always been Android in the past

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the phone. The camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, awesome camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 14 pro max and love it! I wasn't planning on getting this phone, but I cracked the back of my previous phone and decided to get a new one rather than replace the back. I think the upgrade was worth it though- the camera quality is great and I really like the desert titanium color!

    I would recommend this to a friend
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