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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the iPhone 16 Pro Max for its exceptional camera quality, impressive battery life, and overall performance. The larger screen size and fast processor speed are also well-received. While most users are satisfied, some express disappointment regarding the AI features and customer service experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 334 reviews
  • Rated 5 out of 5 stars

    Iphone 16 pro max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Pro Max is absolutely incredible. From the moment I picked it up, the premium build and upgraded design stood out. The display is stunning — bright, smooth, and crystal-clear, making videos, gaming, and everyday use feel better than ever. The performance is noticeably faster and incredibly efficient; everything runs effortlessly with zero lag.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Rat man

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone love the big screen and everything else. Just make sure you buy a good case for the American Revolution we moved into 1800 600-5000 Jennings 43,800 and he picked the fourth son wrong $60

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone’s battery life is exceptional, allowing me to use it without the need for charging for an entire day. The picture quality is also satisfactory, although I am still learning about its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    iPhone 16promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it!!!! everything is great especially the camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. The camera is superb, perfect color. Overall the best apple phone I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, also very good performance and excellent camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You should upgrade!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think it would be a difference from the 15 pro max to the 16 pro max but I was wrong. I don’t really notice much in performance or screen size the camera button is meh but the battery life is amazing. I can get 2 days out of a full charge my 15 pro max would be close to dying by night time. I wake up my phone is on 60 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality and it could go days without charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent iphone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 16 pro max is really nice i dont have any issues i love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Iphone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Iphone nice vibrant screen colors , A++ in performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone love all the features and benefits Apple offers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this phone is made and when they said the charge was a lot better they didn't lie. This has to be the best Iphone I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had upgraded to this model years ago. The screen is significantly clearer, the camera is awesome, and the audio quality is fantastic compared to the iPhone 8 version I had

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone 16 pro max. Fast processor and very high quality image through the large screenn

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Totally happy with larger iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I traded up my XR. The extra functionality is amazing. It was fun exploring all the new things I could do with it. I even read books on my larger screen instead of my old Kindle. So clear and legible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit the camera quality is amazing but you do have to askk yourself at some point am i paying for the same phone every few years? lol

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no issues with the store itself from Best Buy everything was perfect customer service and all it was just the actual ATT company who gave me the worst experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a camera/Instagram nerd like me, this is the one! The new 5x zoom on camera is insanely good! (3rd, 4th, and 5th photos below)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone pro max my son love it he went from a 14 pro max to a 16 and he said he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the 15pm for the better battery and i have no complaints yet

    I would recommend this to a friend
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