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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 16 Pro Max 256GB, particularly praising its stunning camera quality, overall performance, and amazing battery life. The larger screen size and fast processor speed are also well-received. However, some customers have expressed disappointment regarding the lack of AI features and have reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 355 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the long battery life on my new iPhone and how fast it charges! Also the new camera takes really clear pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Delivery Experience iPhone 16 Pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 16 Pro Max from Best Buy, and I must say the entire experience was flawless from start to finish! The delivery was incredibly fast and on time, and the packaging was secure, ensuring my new device arrived in perfect condition. The customer service team was also very responsive, keeping me updated every step of the way. Unboxing the iPhone 16 Pro Max was an absolute delight—it exceeded all my expectations in terms of design and performance. Thank you, Best Buy, for making this process seamless and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    |I love this phone. I had the smaller version but i am a lot happier with the bigger screen. i feel like that battery doesn't die as fast either

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 16 pro max. The size is perfect, camera is amazing and the build quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have enjoyed iPhone 16 pro max. The pictures are clearer. I game and the screen is a nice size. Watching videos on bigger seem is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone Rocks!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I love this phone and the camera is amazing! Filmed video internationally and it looks professional. It is a bit heavier than I expected. Wish Apple included the brick rather than having to purchase one. (Cord is included)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone’s battery life is exceptional, allowing me to use it without the need for charging for an entire day. The picture quality is also satisfactory, although I am still learning about its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its design is sleek and sophisticated, and the performance is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 16 Pro Max is an excellent choice. It's everything and more. I am very pleased with my purchase. The sales associate at Best Buy couldn't have been more helpful. He was knowledgeable, efficient, and courteous. I recommend purchasing at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. The camera is superb, perfect color. Overall the best apple phone I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You should upgrade!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think it would be a difference from the 15 pro max to the 16 pro max but I was wrong. I don’t really notice much in performance or screen size the camera button is meh but the battery life is amazing. I can get 2 days out of a full charge my 15 pro max would be close to dying by night time. I wake up my phone is on 60 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    iPhone 16promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it!!!! everything is great especially the camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! Always in the ProMax models!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Rat man

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone love the big screen and everything else. Just make sure you buy a good case for the American Revolution we moved into 1800 600-5000 Jennings 43,800 and he picked the fourth son wrong $60

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality and it could go days without charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the iPhone 17 pro max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the iphone 17 pro max. So keep this for now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this phone is made and when they said the charge was a lot better they didn't lie. This has to be the best Iphone I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this phone! Upgraded from my IPhone 12 and didn’t want the 17 just yet. Definitely made the right decision.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone 16 pro max. Fast processor and very high quality image through the large screenn

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone quality. I love the camera qualities. Great buy.

    I would recommend this to a friend
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