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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the iPhone 16 Pro Max 512GB, particularly praising its exceptional camera quality and long battery life. Many appreciate the phone's overall performance and elegant design, finding it easy to use and comfortable to hold. Positive feedback also highlights the ample storage and the impressive AI features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
  • Rated 4 out of 5 stars

    Iphone pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone, very nice and so efficiency!!!e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 Pro Max

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple 16 Pro Max is fantastic. Went from a 13 pro max to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ijust got new iPhone 16 bro max from them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good customer service and they have everything whatever you need that get it at best buy Thank you guys so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running into some system errors more then I did with my last phone. It does have some nice features. Battery runs out like the old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera button and the Apple Intelligence. Worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I made buying the iPhone pro max, and would do it again without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 12 pro max and man oh man. I will never go to android. Apple forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful advice and good service on upgrading from an iPhone 8 to the iPhone 16 pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. I switched from a 14Pro Max. Can’t wait to try the apple intelligence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best iPhone I’ve owned and I’ve had every release of iPhones from Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience with the purchase ! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Dont buy AtT phone. You be locked for 60 days min.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great. But i will never buy an At&t phone. They wont unlock the phone until 60 days later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Legacy continues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a bad thing to say about Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat iPhone yet and awesome camera. Really good zoom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to their word

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Got my phone when they said I would! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has never disappointed me . Big fan of them .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the bigger screen phone, updates seemed to make phone need bug fixes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very bad experience buying in Best Buy. We have to return the phone because it wasn’t opening for my carrier and they said it should. It’s a very big disappointment. Nobody could help us when we went to Victorville Best Buy employees can’t even help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it, wait 2 models to see improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, a lot of hype over improvements that are barely perceptible. I upgraded from the 14th and expected substantial improvement, but no.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THIS IS THE WORST EXPERIENCE IN MY LIFE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I STILL DONT HAVE NOOO FREAKING SERVICE AND I HAVE TO RETURN IT

    No, I would not recommend this to a friend
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