Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $16.67per month
for 36 months; 0% APR

Customer reviews

Rating 4.2 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 16e 128GB, highlighting its overall performance, significantly improved battery life, and impressive processor speed. Many appreciate the features that cater to their specific needs. However, some customers expressed concerns regarding the camera. Overall, the phone seems to be well-received, with the camera being the only notable drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    WA

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Not oversized. The way things were going, I was afraid I was going to end up trying to wear an iPad on my hip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Still learning all the features. Upgraded from an IPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional value phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Iphone 16e, I’m not a heavy user the Iphone 16e is a great phone in the Iphone line up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the phone but doesn't have a .5 lens.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Coming From iPhone SE/8/6 Great Transition Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not for those who have had an iPhone 11 or newer. It is more designed for those who are coming from iPhone SE (1,2,3), iPhone 8s, iPhone 6s and that are not accustomed to Face ID, bigger sizes, iOS 18 software. The iPhone 16e is a great entry level phone for those who don’t care about MagSafe charging, fast charging, fancy camera and video settings that you most likely will never use, and all the fancy specs. If you are coming from the above phones, the iPhone 16e does take some time getting used to a more gesture based phone, but after about 3 days you’ll start to get more comfortable. The iPhone 16e also starts at 128GB of storage which is super awesome! And the iOS software and its apps (if you keep them) take up maybe 25-27GB of the 128GB, so you’re left with ALOT of storage space. Which coming from older iPhones this extra storage is very useful. The screen is awesome, clear, and crisp so those coming from older iPhones will greatly appreciate this. The camera works well as a regular point and take a picture camera (this is how I take pictures on my phone anyway lol) and get a good picture out of it. It also has a way better zoom than the older phones, so you can get some good pictures of things that are farther away. Night mode is low key very clutch, being able to take pictures at night is pretty sweet! The battery life is substantially better so far. I’ve only had to charge my phone every other day so far, compared to twice a day on the iPhone SE 2 I was using for 4 years which is pretty nice. The speakers are awesome! You will be able to hear music and sound much more clearly and not have to turn the volume up too loud to hear. You will need to get adapters for your charging ports that will convert from USB-C to regular USB or purchase one that’s a USB-C charging port. The charging cord that comes with the phone is actually really nice! It’s corded material, so you won’t get the turtleneck effect on the cord lol and it’s a decent length 1m/39in. This isn’t a “budget” phone and Apple never said that it would be. But, for me the price $599 ($641 for me including tax for the state I live in) was well worth it for the upgrade. Everyone will have their thoughts and opinions about what iPhone you should pick and what makes one better than the other. I say decide on whichever one that resonates for you. And from my experience with the phone so far coming from an iPhone SE 2, this has been a pleasant transition for me to the lineup of Apple’s current phone designs. I do still miss Touch ID and slightly smaller screen, but they’ve done an excellent job making the body of the phone not feel big at all. It’s only about 1.25-1.5” bigger than the iPhone SE/8/6 phones. You will probably want to get a case, there’s plenty to choose from on Amazon for affordable prices. If you get the iPhone 16e, I hope you enjoy it! :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried apple first time ever. Couldn't be that bad. How wrong I was phone kept having issues restarting trying to setup a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone locked, had to return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because the phone was locked. Other than that, it worked well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    john

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Iphone 13 mini this is a huge upgrade. I don't need MagSafe. I don't care about DYNAMIC ISLAN. I don't take a lot of pictures so the camera I don't care about. The camera button most people don't like any way. If you wont all of these feature buy the Iphone 16. This is not replacement for people with older phones with trade in I paid 399.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless transition from an older iPhone. The customer service salesperson was very good at stepping me through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nu uh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've already saved up $600, I hate to torture you but be smart and save up a hundred more to get the 15, or get a used 15 pro right now for the same price. This is a terrible value phone. No magsafe, bad screen, no dynamic island, and they got rid of product red. Its only redeeming factor is the good battery life. This is NOT a budget phone anymore, Apple eliminated that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Not MagSafe. No quality. No value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best at all. The iPhone 14 is the same price and comparable if not better because it comes with two cameras and MagSafe. MagSafe being a staple in iPhone for a long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really Best Buy, I'm off to buy at Amazon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Best Buy customer for many years. Yet I cant now purchase an iPhone 16e phone outright full price to surprise my wife on her Birthday because BB needs the extra few bucks residual kickback they get for locking us into another carrier for three years for low Moflys... Best buy your the last brick and mortar chain left in the USA and this crap is why you'll be gone soon! Sorry if you were looking for iphone review - Mostly the same as last years with something added to insure obsolescence of your current phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    No value. Bad apple.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bad product for too much money. Slow screen rate, one camera, no MagSafe, no more product red, no color options, no Dynamic Island.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    16e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if want more up to date and more features go for iPhone 16 and plus this out to date design and no dynamic island

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    16e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out to date notch they could put iPhone 16 screen with dynamic island screen on this not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 16 or the 16 Plus model is more suitable for your needs, as they offer similar features and pricing. I have personally tested the product, and it provides a comparable user experience to the 16 Plus model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me two days to return. Its a useless version of iphone. Really slow charging. Its better to buy a Iphone 13,14 pro used. Please stay away

    No, I would not recommend this to a friend
Sponsored