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Customer Ratings & Reviews

Model:
ME352LL/A
SKU:
1752845
Customer images
Your price for this item is $499.98

Customer rating

Rating 4.6 out of 5 stars with 1174 reviews

96%would recommend to a friend.

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96%
would recommend to a friend
Page 1 Showing 1-20 of 1,174 reviews
  • Rating 5 out of 5 stars with 1 review

    Love this phone so much

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    Posted .

    I love this phone so much!!!! Was skeptical at first because I was a galaxy user but I'm very pleased that I made the switch to iPhone. This phone helps me out so much!!!! Thank you for your reasonable deals best buy!!!!!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great, but it's an iPhone.

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    Posted .

    I quit using my lap top since iPhone and iPad.i love it and I'll get a 6s. It's easy fun and quick. No viruses.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very nice cellphone

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    Posted .

    I love my iphone because that is all I need to navigate online, make calls, and face-timing my family

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The best iPhone yet

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    Posted .

    The best iPhone yet . Changes are minor but defiantly the aluminum /silver shows less smudges or scratches And it is fast

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Overall its OK, but I miss my SAMSUNG Galaxy S 2

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    Posted .

    Trying to be positive about the IPhone 5s: The Charge time is GREAT. it holds a charge for a very long time. Much longer then some reviews I read. I would not want to go over 16 hours without a charge and normal use. It will fully charge in an hour or less. The compact design fits in pockets very neatly. Display is much improved from the IPhone 3 and 4s. Siri actually understands what I am saying, Samsung NEVER DID. I do believe RECEPTION is a little better then with Samsung Galaxy. Camera is very disappointing, Samsung has the best Camera with Camera features. I believe the Apps are better with Android at least Samsung. Internet access is not as good as Android. Over all quality of the physical phone is better, more durable feeling. Samsung has a problem with power ports failing. I feel like this phone will last a very long time. Unfortunately I will miss my Samsung.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    the iPhone 5S is hard to beat.

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    Posted .

    First off, I'm a die hard Android user. Have been for about 4 years. This was my first iOS device. I must say that Apple did a phenomenal job with this device. The build quality is second to none, the camera is just superb, screen quality is excellent and its very simple to use. I loved the fact that the phone was so lightweight and easy to carry and hold. Even in a case, it was very light to carry around and fit easily in any pocket. Although it did feel a bit small to me coming from 4"+ screens for years. The battery life was also great and typically lasted me a full days of use. The screen quality of the retina display is really nice and vibrant. Watching movies and FaceTiming etc were nice on this screen. The sound quality of the speaker was nice and clear as well. The camera I found to be rather impressive. The pictures were nice and crisp, the flash produced nice well lit images and the shutter speed was very fast. Overall I felt it was a great device for the money. It just wasn't enough to make me an iOS convert. I'm still a big fan of larger displays, removable battery and memory and the customizing that Android offers. However, I'd still recommend it to people as a fantastic device.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice phone - easy to use!

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    Posted .

    I bought this phone for another member of my family. It was a good step up from the 4S for someone that wants a larger screen than the 4S but feels that the iPhone 6 may be too big. This is a great choice for a kid or perhaps someone who really doesn't need everything the 6 offers. It's a really nice phone - and of course being an iPhone, it's a very stable phone that will give you years of use.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Solid User-Friendly Phone

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    Posted .

    This is my first smart phone; please keep that in mind when reading my review. Overall, the iphone 5s is a good phone. I had my old flip phone for years and loved how easy it was to use, the GREAT cell reception it received, and the battery life. But it was time for something new. I decided on the iphone because I had the original ipad and I thought it would be easy to use. I was right. Making a call, setting up voicemail, pairing with my car's bluetooth, sending a text, etc are all very easy. I was even able to figure out how to export my contacts from my mac's address book to get everything into my iphone easily. I notice that I don't have as many bars as I did on my old phone and sometimes I think it is hard to hear the call. I also noticed that sometimes when holding the phone to my ear when on a call, I get a tingling sensation in that hand. Not sure what that is about. I wish there was a better indicator light or something for missed calls or voicemail. My phone is not attached at my hip so if I don't hear the call or message and I don't hear the repeat indicator, I may not know I have a message until I go to use the phone. I hope to keep my phone for a long time. I am a little concerned that the home button seems a bit cheap. I hope it lasts like my old phone did well beyond its life expectancy. I'm sure this phone can do so much more than I have at this point. I look forward to learning more about its features. I can say the map feature is awesome! I'll never be lost again!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A Painless Transition from 4s

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    Posted .

    I thought about upgrading my 4S to the 5S, but really couldn't justify the investment, and was fearful that any "new and improved" device would only mean a lengthy transition time before I could use it proficiently. I was thrilled that I decided to dive in! The ONLY reason that prompted me into checking it out, however, was the email announcing Apple's $75 sale price and the trade-in program Best Buy offers. I had tons of questions, and Julian in the mobile phone department was an angel--I gave him high accolades for the service he provided. Because I use the Cloud for backup, while I held my breath, all of my data was miraculously restored, and the new 5s was up and running with no snafus/glitches, etc. It's lighter, the retina display is phenomenal, and speed is nice. I'm sorely disappointed in the touch ID feature, as this would be very useful while going in and out of appointments every day. I tried several times setting finger IDs, and each time I programmed in every finger I could, it NEVER accepted my fingerprint and always asked for my code. It's a huge hassle for me to do this, so as a result, I don't lock my phone often, as I should. Also, various new adapters/cables that are necessary for the "lightning" input are ridiculously expensive, so I no longer buy specific Apple accessories. I shop around, and am always able to find the exact same item selling for less elsewhere. That being said, because of Best Buy's offers--AND Apple's $75 discount (which prior to this was unheard of)--I upgraded to the 5s 16G Gold at no cost to me! After the special offers, including an additional $100 gift card for purchasing a mobile hotspot, I left the store with a beautiful new phone, and a gift card in hand...which I used for my new iPad Air. If you're considering upgrading to the iPhone 5s, I would highly recommend it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This phone is worth every penny

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    Posted .

    Everyone always complains about the battery life on iPhones but with my experience so far it is flawless it last me all day and it charges so fast so I'm not stuck to the wall all day. The camera is the best I have seen yet, it's so clear and captures detail beautifully all the different options I can choose from just on the main camera app is unbelievable The phone is so sleek and easy to use, it's light weight yet durable. I've dropped it on occasion and every time I picked it up with no cracks or scratches the look is so modern and brilliant I wouldn't recommend to buy any other phone. The iPhone 5s is worth every penny and you won't be disappointed

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great product

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    Posted .

    I owned an iPhone 5 before this and this 5s is much faster. It is easy to use, great battery life. I have not had one single thing happen with this phone since I bought it months ago. I will always be an apple phone lover.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Top notch construction

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    Posted .

    Originally went to the iPhone when the 4 came out. Loved it.....contract ended, iPhone 5 came out....wasn't impressed at all, it was essentially a 4 with a screen extension. I decided to give android a whirl with the Galaxy S3. A year later and a phone flooded with virus ridden apps I decided to go back, at this time the 5S was obviously available, and my early termination fee was worth the switch. -Build Quality It's an apple product, that should be enough said. But I'll elaborate, the phone is very light for its material, but feels great in the hand. By the time you throw on a phone case I.E. Otterbox which tend to bulk up the phone. It really feels just right. It's really a shame to cover this phone with a case because it's flat out beautiful. The bezels are flawless with a nice shine, the matte slate on the back is really a nice transition from black. -Battery Nothing worth writing home about, but a full charge tends to last me a full day. -Service I feel this is really dependent on your provider. I switched from AT&T to sprint, (saving a boatload, and have a truly unlimited plan) but I have never dropped a call or had any real regrets with the switch. So hats off to sprints genuine effort in improving there service. Overall it's a great phone, if you haven't experienced an iPhone, give it a shot. I will no longer be switching anytime soon. Great product, excellent quality, for the average new phone price of $199 the iPhone is the best bang for your buck.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    It pains me to say this about Apple, but A+ phone.

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    Posted .

    I had an iPhone 4S and went to an LG G2 then back to iPhone. I'm not a fan of Apple too much, but the phones are hard to rival. Android makes some great phones with great features that I wish iPhone adopted, but ultimately, iPhones are just better for me. Physically, iPhones are so comfortable to use. I'm not sure why Android insists on making GIGANTIC tablet-sized phones, but my dainty girl hands have a hard time operating Android phones with one hand without dropping it every couple seconds. The processing speed and stability of the operating system for iPhones tend to stay pretty consistent. I can leave my phone on for days without seeing much lag--even with dozens of apps open. With Android, I had to do quality-control resets almost daily. I get much more reliable signal, and I have a far better range than my Android phone. Camera/screen resolutions and speakers are about the same. I do miss how easy it was to multitask on Android, and I definitely miss the widgets. Come on, Apple. If you can make widgets on your Mac OS, you can make them on iOS as well. Also, Apple, you should probably make file management more user-friendly. I don't see a reason why we can't access our documents without having to load them through iTunes and blah blah blah. If you can get past the file management issues and occasional user-unfriendliness, then go for iPhone...and that pains me to say publicly.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love, love all the features

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    Posted .

    I first had an iPhone back in 2011 and loved it just didn't like the fact that it was only 3G (sprint) so I then went to a Galaxy S3 and absolutely loved the service on the phone. I could listen to iHeart Radio, Pandora, text with no problems. It also had lots of cool features that I rarely used I mean very rare and I couldn't get service in my apartment. With that said, I decided to give the iPhone a second chance and I have to say I love it. I can make calls in my apartment, it's 4g LTE, and it does just about the same as the Galaxy S3 did for me. I can't wait to get the iPhone 6!!!!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Can't go wrong with Apple iPhones.

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    Posted .

    Love Apple products myself. Extremely easy to use, awesome camera, crisp screen, tons of apps available, and a sleek design. Purchased this iPhone 5s as a gift. Very happy customer and recipient!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    IPhone 5S is a great product

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    Posted .

    Had every Apple IPhone since they were 1st produced until 1 ½ years ago switched to Samsung Galaxy Note II, loved the size of the screen, but had to many settings, and was not as easy to use as my IPhones. I love the everything about the Apple IPhone 5S, easier to utilize and it works better with my IMac - 27, IPod and generally is a better fit due to ICloud. The old saying there is no "I" in team, lol, well yes there is if you have Apple products. Seriously, I would definitely recommend the IPhone 5S to everyone!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone!

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    Posted .

    Love this phone and all its features. Love that I can track my kids wherever they are. Love the facetime feature.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone! Worst service ever!!!

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    Posted .

    iPhone is awesome. I only use apple products when it comes to computers and tablets and phones. The iPhone 5s is great. The only downside to this phone is the sound quality from the speaker. Other then that I could not say anything bad about the phone. Now whatever you do. DO NOT get Sprint! Sprint sucks! It's the worst service I've ever used in my entire life. I've used AT&T, Verizon, T-Mobile, Cricket and Sprint. Sprint is in last place out of all those carriers. When I think of Sprint all I want to do is say every bad word in every language I know. I've never been so angry with how terrible a company is all around. Thank god there is wifi pretty much every where I go cause if you have sprint don't even bother trying to use the network data. It works 30% of the time and it's slow when it does. Sprint you suck sooooooo much, why don't you put that clear network to use that you recently acquired. Before I finish I do want to ad that the girl that helped me purchase everything was awesome! Great customer service! Thanks!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Upgraded from the I4S; just keep getting better!

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    Posted .

    Upgrade from earlier IPhone. Didn't think it could get much better but the new I5S managed to do it. The video and picture quality is outstanding. Lightning speed on connections. Highly recommend to anyone who uses their phone as an office like I do.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    First IPhone

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    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Long blackberry customer, this was my first apple product. Although I did miss the memory card, the IPhone 5 did not disappoint

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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