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Apple - iPhone 6s 32GB - Space Gray (AT&T)-Front_Standard

Apple - iPhone 6s 32GB - Space Gray (AT&T)

Model: MN1E2LL/ASKU: 5580377

Customer rating

Rating 4.7 out of 5 stars with 1011 reviews

98%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    Major malfunctions at 15 days

    Posted
    Weasel24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this "new" iPhone, and 15 days later, just after the 14 day return policy expired, the phone started shutting off when the battery still said it had 50-60% charge. When I pushed the power button to turn it back on, I got the "dead battery" symbol and had to plug it in again. Once it restarted, the battery charge would be back in the 40-50% range. This is what my iPhone 5 was doing that made me decide to purchase a newer model. Also, there was a blue "spot" on the screen, like I had held my finger to the screen for days and created a pressure point, like TV's and computer screens get when they stay on the same screen for too long. I had a case on the phone and did not keep it in my pocket or purse, so there was no opportunity for it to have gotten such a spot on the screen. I called Apple support and was told that they would repair or replace my phone, with the kicker being that if they "replaced" my phone, it would be a refurbished unit, although they call it a remanufactured unit. So I paid over $400 for a bad "brand new" phone, to be replaced with a refurbished unit. When I can afford to buy another phone, which will be several years from now-hopefully, I will not purchase another iPhone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Gave me phone activated by another Carrier

    Posted
    Cellularpurgatory
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This has been going on since March 2017. Purchased by wife a new phone for Christmas, but she did not try to activate until March 2017. Phone would not activate. After 2 weeks of calls to Best Buy, AT&T, and Apple with everyone pointing fingers at one another I find out my phone was activated under Sprint on 12/11/2016 by Sprint. 8 days before I ever purchased it. It won't ever be activated until Sprint unlocks it. Apple can't do it. AT&T doesn't see any problem. Sprint won't unlock because they don't see an active account under my MEI number. Big question is, how does Best Buy re-sell an activated Sprint Phone and then refuse to help later on ? Good question. Would love to hear from someone there with an answer.

    No, I would not recommend this to a friend