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Customer reviews

Rating 4.7 out of 5 stars with 3468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the iPhone 7 128GB's camera quality, ample storage, and excellent battery life. Many appreciate its ease of use, screen size, and water resistance. However, some users expressed concerns about the absence of a headphone jack and the functionality of the home button. A few also commented on the phone's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,468 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went big and got the 128 Iphone and I'm not sorry I did it. I'm waiting an extra year before upgrading because there really isn't a reason to do so other than vanity. I love Iphones and would recommend them to any cell phone shopper.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Always gets better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iPhone 6Plus to the iPhone 7. I love the sleek feel and weight of the phone. The camera is noticeably better and works very easily.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack, Home button

    Rated 4 out of 5 stars

    About the same as iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much upgrade from iPhone 6 really. Home button took some time to get used to but now really just feels the same. The other changes are more "just annoying" than improvement in my opinion. For example you don't swipe the unlock bar anymore but rather double push the home button. That is analogous to Microsoft putting the start menu on the right and the clock on the left. Just not consistent with years of everyday functionality. It does not have any notable extra features above the 6. Would have been nice to have wireless charge. Oh and they removed the headphone jack. Now you have to use the ever so unreliable mini charge port as also the headphone jack. Can't change with headphone use, and poor longevity expected given I've had 2 mini charge iPhone ports go bad since inception. iPhone is falling behind competitors but I purchased for continuity and connectivity with all my other iOS devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    I phone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes notably better photos, especially in low light, the battery lasts a little bit longer and the processor is definitely faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Still can't go wrong with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a so-called major release, and there was no change in iPhone 7 design that has been out there for 2 years and this is a bit disappointing. Discontinuing the stereo jack doesn't impress, although in future might be recognized as a courageous move by Apple in 2016! I still don't like the feeling of new redesigned home screen button and I think this is another area that was working well and didn't need a makeover! Obviously there has been some improvements in performance and battery and camera, but end of the day this phone doesn't really makes you feel you have a new phone if you already have an iPhone 6 or 6S! Having all that said you still can't go wrong with an iPhone! The whole integrity of chain of products in the whole Apple ecosystem is still what makes Apple better than others, although, if you are a pro user, you probably prefer Android over iOS with no hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Storage

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone because the camera is very good. There is plenty of space and the resolution is amazing. Also it is so slim and easy to carry .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the new iPhone 7. It's quicker than my iPhone 6. The camera works great. I am not totally in love with the new "home" button though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Time to make the change from Android to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My decision to purchase the iPhone 7 was one I did not rush into. It was as important to change cellular carriers as it was to make the move from Android to Apple. Sprint was no longer meeting my needs. First I had to wait for Verizon to come out with their new Unlimited Plans. Then I shopped for the best deal on the newest phones. Best Buy offered the lowest overall cost for phone and new plan with Verizon. They made the switch from Sprint to Verizon effortlessly and quickly. The phone is easy to operate and Apple Care Plus is cheap compared to insurance through Asurion. It only cost me $29 to have my screen replaced at the Apple Store, and they gave me a loaner phone to use while providing that service. Who else does that? Overall I am pleased with my decision to leave Android for Apple and am thinking about my next purchase, an iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade it was to the iphone 7. Great phone - lightweight, perfect screen size, smooth and sleek and the rose gold color is really nice. Plus the price dropped right before the 8 was released, making it a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Wonderful features and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 7 phone. It works faster than my 6 and love the slim design, great camera and double speaker. Would buy again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great size, nice and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my I phone 7, the size is perfect, light weight, takes great pics, and all the great features apple has to offer in a cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better pictures and battery life , more memory for the price and overall really great phone that has gotten wet twice without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best Iphone to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPhone 7 is the fastest and has very good battery life. I prefer this size over the previous 6+. The water resistance is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    More of the same but I miss my headphone jack...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save for a few minor tweaks, I have hardly noticed a difference in this iPhone from my 6s. The built in speakers are noticeably louder, and the camera takes great photos, but there aren't any life-changing improvements in this model over the previous one. One thing that has proven to be an incredible inconvenience, however, has been the lack of a conventional headphone jack. If you don't have wireless headphones, you now have to bring two sets of headphones with you if you plan on using headphones with your computer. They do include an approximately 2" long adapter that can convert a normal pair of headphones into lightning headphones, but that requires not losing said 2" cable while using your headphones normally, which is equally challenging. Looking back, I probably would've just kept my old iPhone and saved myself the hassle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    Phone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the 128 GB iPhone 7 for 8 months and it never seems to run out of memory. It’s fast and takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Storage

    Rated 4 out of 5 stars

    Great capabilities, but don't drop it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 7 with 128GB is quite capable, but quite costly, even more so if you drop it. Get a high quality case such as the Otterbox Defender and install it before you use your new phone ! I also highly recommend insurance or Applecare.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 6. This one isn't much different in regards to capabilities. It's just faster, better battery life and better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and fast processor. Nice color as well. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for a few weeks now and so far this phone has been very great. Especially since I went from an older 16 GB Moto X with no memory left to this 128 GB iPhone 7. Things work quickly - Google Maps still works great, and other apps like Google Docs come up just fine. The voice recognition works well too. This is my first iPhone and it seems well-built and reliable. I also liked that it was on sale and I had a credit with Best Buy from buying a TV at Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs so smoothly and is incredibly faster than my old 5s. The cameras are great and the battery life exceeds what I was hoping!

    I would recommend this to a friend
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