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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1783 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the iPhone 7 256GB's camera quality, ample storage, and improved battery life. Many appreciate the phone's size and sleek design, while some found the new home button required an adjustment period. The absence of a headphone jack was a common complaint. Positive feedback also highlighted the phone's performance and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,783 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice upgrade and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I picked up my phone from Best Buy. They had to order the color due to not having it in stock and my new phone was there days before expected. We had issues with replacing my old phone on my wireless account and the employee had to call 3 different times to get it resolved. Everyone was very nice and helpful. I will definitely be buying my next phone from them. I gave this phone a 4 star bc there are a few features that I don't like but I can get over that. The pros out way the cons for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Faster wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use a iPhone 6S Plus which is bigger and heavier than iPhone 7. iPhone 7 is lighter, faster wifi, and greater camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera on the phone is better than the iPhone 5 I had, plus the screen is bigger!! User friendly! Not hard to operate at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Typical iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPhone 7. Not much different than 6S, but I had to have the "newest" thing. If you need a smart phone, get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good phone with nice upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin upgraded phone with great storage. Only dislike is, no earphone plug. If you don't due Bluetooth, you're out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they were able to put a lot of capacity and so compact. Finally I’m able to store all the data

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Incredible amount of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading from an iPhone 6 with 16 gB of memory, this phone has an incredible amount of storage. No more problems with pop-up messages saying my storage is almost full! Best Buy did not activate the phone, but the instructions they provided were clear and easy to follow. I really love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 7 is everything I hoped it would be! I have had 0 problems with it...which is rare with phones!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The iPhone is better than ever before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just a little better than the 6. Better camera, quicker downloads, and more durable as it is waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device as part of my renew every 2 with Verizon. The special over the holidays was superb! I learned that if the color of the phone does not matter to you, if you purchased a black iPhone7, it was the same price for the 128gb and the 256gb. BONUS! Plus Best Buy always has A+ customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting the Iphone for a while now and finally decided to make the plunge into the apple world. So far I haven't been disappointed. The picture quality is great. the front camera is quite a bit better than what I'm used to using. The other camera features, like the slow motion recording option is really cool. The music maker app is nice and cant wait to really play around with it. Looking forward to discovering all the other features that comes with this sweet phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - works about the same as my last iPhone. Battery runs down after about 4 straight hours of use. Standby would last at least 2-3 days. Charges fast. Love the rose color. Great camera. Love that I can use the charger from my old phone on this one too! Love the touch to unlock feature.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6 just over a week ago and I couldn't be happier. Apple did a great job. For the short time I've had the iPhone 7 the improvements to the phone are noticeable, especially the touch I.d. Also the addition of a 256 GB option really sets this phone from the competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, but awful battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the iPhone and my new one hasn't disappointed except for the battery drainage. I actually left it unplugged at 100% charge overnight and it was completely drained in the morning. I have been working on fixing the settings, but it is a pain. Apple needs to just stop what they are doing in settings that limit the battery life. Way too confusing. I needed the additional memory so I upgraded, but kind of wished that I bought a bigger 6 rather than the 7.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    sleek IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was time to upgrade and wham! best looking phone yet from apple black piano look and 256gb out of this world fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an iPhone 6. Well worth the upgrade. Wife loves it. No issues at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . This phone is better than the 6. I like that there is one jack for head phones and chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Takes great pics and amazing features. Would like to have a better option for wired earphons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats my old iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 6 always had battery issues. I switched to the iPhone 7 which is great! I personally didn't notice much difference between the iPhone 6 and iPhone 7 in the things onscreen that have changed. I just love how much memory I have to finally store all my photos of my children!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 4 out of 5 stars

    Great upgrade phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a IPhone 5, it's hard not to beat. Very fast responsive much bigger screen, and pretty light.

    I would recommend this to a friend