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Apple - iPhone 7 32GB - Gold (Verizon)-Front_Standard

Apple - iPhone 7 32GB - Gold (Verizon)

Model: MN8J2LL/ASKU: 5581584

Customer rating

Rating 4.7 out of 5 stars with 3437 reviews

96%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 52 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 23 Reviews
  • Rating: 1 out of 5 stars

    Surprisingly stupid phone

    Posted
    jenny

    I went from the Samsung S5 (my first smartphone) to this one. I liked my Samsung and my main issues with it were only: 1. battery life, mostly at the end of the phone's life 2. lots of apps taking up space. I was mostly happy with this iPhone for the first few days, I guess because it was shiny and new, and then the problems began. Many of them are small, but even those add up and make me feel like I've wasted a lot of time on issues with this phone. Examples: - I imported all my contacts and then thought I should clear some of them out. Want to delete more than one contact at once? Think you should be able to select multiple contacts and then have an option to delete? Too easy. Get another phone. On the iPhone, you cannot do anything in the main list of contacts. To delete (one at a time), you have to go into the contact, scroll to the bottom, and then click "delete contact." Other apps are like this too (ex: you have to go to Settings in order to delete a song), BUT NOT ALL OF THEM. It is incredibly weird and non-intuitive (I've learned some UX design principles and I'm pretty sure this inconsistency is not good UX). - Every time I delete a picture, it warns me that I have no iCloud storage. I have to click "okay" or something to continue with deleting the picture. Saying "dismiss" or "I understand" or something so that it doesn't tell me that EVERY SINGLE TIME is of course not possible. If you're willing to keep giving money to Apple to get more storage in order to get rid of their dumb messages, I guess it's fine. - The built-in "back" button to the left of the home button (on the Samsung) has been replaced with... nothing. Yes, there is a back button on the main screen, but it often takes an extra click to get the back button to appear, because it is usually hidden to save space. - The light that slowly blinks (two different colors depending on what type of notifications you have) has been replaced with... nothing. I miss it so much. When you're waiting for someone to respond by text, for instance (if you're not sure you heard the alert, or you're listening to something not on your phone, or if your phone is muted), you have to keep walking over to the phone, unlocking it, and checking your messages rather than just looking at it from afar to see if the light is blinking. - I had my Samsung S5 for 3 years and never cracked the screen. I had the iPhone 7 for 4 months and the screen shattered the first time I dropped the phone and after touching it, I got glass in my thumb. Could be bad luck, but I dropped my Samsung many times, including without a case. - I have way more bluetooth issues with this iPhone. With my Samsung, it would automatically connect to bluetooth headphones, and quickly. With this iPhone, I'm always risking that when I start pandora, it will play through my phone in the middle of the gym instead of playing through my bluetooth headphones right away (pandora opens & always starts playing music automatically, but with the Samsung I never had to worry about this). Also, I have had AirPods for the past couple months, and a few times already had seriously irritating issues with them where the following happens: 1. I put on the AirPods and open pandora on my phone 2. music automatically plays through iPhone, so I pause the music 3. I select "AirPods" instead of iPhone 4. I go back and play the music again 5. the music plays through the iPhone, not the AirPods. 6. Repeat steps #2-5. This could be pandora specific, but it never happened with my other bluetooth headphones (and I've tried multiple) with my Samsung. Also, just re-connecting my AirPods to the iPhone has taken multiple tries and multiple instances of a message "Error... something happened...but we don't know what.. would you like to try again for the 78th time, or would you like to return this idiotic phone and move on with your life?" message. - I miss being able to let the screen turn off without locking it. Sometimes my phone is right next to me for a while, but I don't want to constantly keep the screen on. With my Samsung, I could let the screen turn off after the specified number of seconds, and the screen would not have to be locked. With the iPhone, if the screen turns off, it is locked no matter what. I miss that option. Even with it being mostly easy to unlock via fingerprint, there are times when it does not work that well (fingers are sweaty or wet, or unknown reasons like whatever prevented me from even ADDING fingerprints for a week or so-- every time I tried it said it couldn't read my fingerprint, and at the same time unlocking via fingerprint didn't work sometimes. I tried cleaning the screen, washing my hands, etc.). - It charges more slowly. This is not a full list. There are lots of other little things that you might think don't matter, but it's like when my dog pulls on his leash. It's okay a few times, even for a few weeks... but every day, three times a day--no thanks. I always assumed that even if I had a slight preference for Samsung phones (based on only 1 phone I had - it's not like I've been a Samsung user for 10 years), that iPhones would be pretty much the same and possibly even easier to use (I've also had an iPad and a MacBook before, so I'm not brand new to Apple products). I never thought they'd be so annoying. A few issues I had were probably just due to me using a new phone and not knowing how to do things at first, but I am not taking that into account when reviewing this phone. Also, maybe I'm crazy but I thought that the big draw of iPhones was that they are intuitive and easy-to-use, so you would think the transition wouldn't be this irritating. I think I took for granted how great the Samsung phone was. They don't hide options from you and focus on making things super pretty and stupidly simple rather than making them functional.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not recommended..

    Posted
    Moonwalkr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you are already on an iPhone 6, I would not recommend getting the 7. The improvements are minor at best, and there currently seems to be an issue with HD voice in particular with Verizon and some AT&T customers. Basically if you are switching from lte to 3G you can get dropped from cell service, and in some cases you have to do a full restore to get cell functionality back. Apple and the carriers are blaming each other, so until they can resolve this issue I cannot recommend this product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    iPhone 7 is great but.....

    Posted
    eericksen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was very impressed with the phone until I woke up Thursday morning. I saw an alert saying someone was activating my old phone and trying to use it with my number. Apparently the employee who wiped my phone of data screwed up. The problem is that by doing so it got into the wrong hands and it was used for spam. By doing so Apple shut my account down and after 6 hrs of spending time with Best Buy and Apple they still can't figure out how to get me up and running again. It want worth trading it in. I would take that phone back in a heartbeat instead of dealing with this.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst phones ever!

    Posted
    Abel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We upgraded from the previous version to this one. This phone locks up and becomes completely unresponsive. We tried everything they told us to do and had to just get another phone. Unfortunately, we got the iPhone 8 and it has the exact same problem. Apple is just not worth it anymore with these phones that only last a couple of months. Stay away from Apple and just buy Samsung.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible Phone

    Posted
    Hacker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would not recommend this phone over the android phones that are the same generation. You can even get a newer generation Samsung for a better price with s bigger screen, better camera and faster speed. Only bought this phone because my son wanted a specific Apple game.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage

    Posted
    Lea315
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone was absolute garbage from day one. The device we received was included in a batch that was defected. Had issues from Day one. Had to pay off phone so we could upgrade to a new one because Verizon wouldn't warranty the phone. Complete garbage. Do not recommend!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Please please please don't buy iphone 7.

    Posted
    Teddy

    If you want to buy big headache like me go head.But this iphone 7 is nightmare . I buy this iphone 7 three weak ago now it doesn't work properly the screen freezing so many times . it is weak network searching , you can't call at all. I regret buying this stupid iphone. Trust me it doesn't $700 .Even $300.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not the phones Fault

    Posted
    Lonnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am sure this is a great phone but your phone is only as smart as the person using it. My review is a one only on my opinion. The only thing I could figure out how to do on this phone was answer it. so the phone itself may be amazing but the iphone is too intelligent for me. very confusing to use

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Even worse than the Samsung Galaxy S9+

    Posted
    amar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Someone needs to make these "smart" (aka "dumb") phones easier to use. This isn't an educational exercise. With all the compute power in the device one would expect a far better user experience. This gadget is even worse than the Galaxy S9+!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I phone 7 I is awful

    Posted
    Dzan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had it replaced once and then returned to the store two more times… still not working right. The employees were great and tried to help. It’s been a month now and I still don’t have a phone that people can hear me on.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    a lot worse than flagship phones from Samsung

    Posted
    orangetabbyies
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    a lot worse than flagship phones from Samsung the Samsung S7 and S7 edge have screens that have much higher resolution and everything look crystal clear. Not so on the iPhone 7 with its "low" resolution LCD screen. Will not buy again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    PHONE DIED WITHIN A WEEK OF PURCHASE

    Posted
    TRACEY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    PHONE DID NOT WORK FROM THE TIME OF PURCHASE. KEPT KICKING ME OUT OF APPS AND SCREEN KEPT FREEZING FINALLY AFTER A WEEK PHONE COMPLETELY QUIT WORKING

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    flawed

    Posted
    LadyDi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Callers could not hear me not matter where in the house I was located. Returned this phone to my dealer and exchanged for a 6S which so far is working well.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor excuse of a phone

    Posted
    Retz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone is terrible, much worst than the iPhone 6 that I had. Constantly dropping calls, battery does not last, sometimes only 3 hours

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Hate it!

    Posted
    Frustrated
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This phone is awful! Won't hold a charge! The lack of jack makes CC processing a nightmare! DO NOT UPGRADE TO THE iPhone 7! Hate it!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Scam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Dont Buy the phone cost a dollar but the carrier charged me 40 line access fee so the phone cost more

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Signal weaker than 5C can't use in home

    Posted
    Willie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Charged twice for same phone doubt I'll purchase here again. Still trying to get duplicate charges removed

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor reception, can't receive calls at home.

    Posted
    Roadrunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Could not receive calls at home, never had a problem with the i6. Finally had to retune and go back to the I6.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I'm the lucky one

    Posted
    Frank11590
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Less than 2 weeks old and it's frozen. Geek Squad said they'd never seen this happen before.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Iphone7turn it off& on

    Posted
    1953
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Iphone7, iPhone SE Iam not happy with those two phones, I have to do it screen on at least 3 times. It's so inconvenience

    No, I would not recommend this to a friend