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Apple - iPhone 7 32GB - Gold (Verizon)-Front_Standard

Apple - iPhone 7 32GB - Gold (Verizon)

Model: MN8J2LL/ASKU: 5581584

Customer rating

Rating 4.7 out of 5 stars with 3451 reviews

96%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 52 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 93 Reviews
  • Rating: 3 out of 5 stars

    Poor Technical Assistance

    Posted
    xxxxx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The product itself, the iPhone 7, is excellent but the technical support provided by the Best Buy employee was deplorable and that is why I selected an overall rating of Average. I specifically made this purchase at the store rather than online in order to receive assistance in moving over my apps, pictures, videos, contacts, etc. I made a backup of my old iPhone information in iCloud and expected the salesperson to assist me in restoring this information. However, I was told, after I purchased the phone, that the internet connection in the store was down and that I would have to perform the restore function at home, and at that point it was too late to cancel the purchase because he had already deactivated my old phone. How lame is that? The biggest electronic retailer in the area did not have adequate internet access? When he told me that, I thought he was pulling my leg. I will never buy another phone at this retailer nor do I recommend that anyone else do so. I should have just gone to an Apple Store.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Personally I like the 6S better

    Posted
    Supergrl9119
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was excited about getting the new phone. First, for the camera enhancements and also for the added water protection. This phone however does not seem much better than the iPhone 6S that I had previously. It seems about the same processing speed, the storage amount is the same and the camera does not seem to be functioning any better. I was unaware previous of buying it that the dual camera that was advertised on television is only available on the Plus series and also there is no headphone jack, which is frustrating because the tiny adaptor that they give you, I have already lost and I only bought it a short time ago. In my opinion, I do not think that any of the enhancements that they did have done anything to actually improve the phone, especially as much as the price tag went up.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice but not worth an upgrade

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My wife and daughters have had iPhones and we were switching carriers. They each had an iPhone 6s. I hate to say it but it's just not worth the upgrade. Slightly better specs but that's about it. If we weren't switching carries I would never have upgraded them to 7s. Mobile phone features have plateaued overall but Apple just isn't an innovator any more. Just slight upgrades to previous models. The new MacBook Pros are another example of this. Slightly better specs and a cutesy function strip. Who knows maybe Apple has something special in mind for next year's iPhone (Three year design cycle now and 10th anniversary of the iPhone). We'll see. The 7 just isn't worth the upgrade if you have a 6s or even a 6.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid phone but nothing exciting

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My wife and daughters have had iPhones and we were switching carriers. They each had an iPhone 6s. I hate to say it but it's just not worth the upgrade. Slightly better specs but that's about it. If we weren't switching carries I would never have upgraded them to 7s. Mobile phone features have plateaued overall but Apple just isn't an innovator any more. Just slight upgrades to previous models. The new MacBook Pros are another example of this. Slightly better specs and a cutesy function strip. Who knows maybe Apple has something special in mind for next year's iPhone (Three year design cycle now and 10th anniversary of the iPhone). We'll see. The 7 just isn't worth the upgrade if you have a 6s or even a 6.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Love Iphones but....

    Posted
    Chammond
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have loved owning an iphone, its the only type of smart phone I have ever had. This time however my most recent purchase of the iphone 7 came with an unexpected issue after just 3 short weeks. The screen failed completely I could here the phone ring I could call upon siri but the screen just stayed black. It took almost 2 full hours to have the phone replaced. It took the technician 3 phone calls and much time on the computer to sort out the problem with replacing my 3 week old iphone. I do still love the phone and am grateful that the tech was patient and kind and able to replace the phone for me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Hmm... here goes

    Posted
    Sheri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was pretty excited about getting my new iPhone 7. I read the reviews before I got it and was a little nervous but I thought sure Apple would hit it out of the park. I don't see much of a difference between this phone and my iPhone 5C, except the speaker phone isn't so good on the iPhone 7 and it's frustrating only being able to charge or use headphones at one time. Why did they take the two ports away? I don't even find the camera to be any better than the old one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than a Nokia Lumina 922

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was not going to Verizon to wait hours to replace a three time defective owned Nokia Lumina 922 so I went to Best Buy and tried to bury Microsoft Windows cell phones forever! The 32 GB Apple iPhone 7 is a lot more operational than either Nokia or a former Motorola Razor but whenever one upgrades a software version you lose your iCloud directory and documents. It also gobbles up 2 GB internet data more than Nokia Lumina!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    not what i expected

    Posted
    waghappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have only had the phone for a little over a week, but so far I have not been impressed. I don't like having to hit the numbers or letters twice before they register when I text. this could be a me problem as I am still learning how to use the phone. I also have to hit the apps multiple times before they open up. something is wrong with me or the phone, but I never had these problems with my 6S

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No strong feelings either way

    Posted
    Macfras
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I don't love it- it's not that different from the 6 other than the software upgrade that you can do to your 6. The only reason I bought it bc I got it free from Verizon and needed a phone with larger storage. Seem to have a lot more dropped calls and glitches than I did with my 6. I don't hate it but it's not different enough from the 6 for me to love. If I hadn't needed more storage I wouldn't have bought it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not a Significant Upgrade

    Posted
    Swoop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I upgraded from the IPhone 6 to the 7 and there really is no significant difference. If anything, the IPhone 7 is rather annoying due to the lack of a headphone jack. Without wireless headphones, you cannot charge the phone and listen to music at the same time. However, I did get the new phone when Best Buy was selling it for $1...so no complaints there.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    I phone 7

    Posted
    TDug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this phone for my son, who really loves his I products and he was not that impressed. He stated that you have to have certain headphones or use blue tooth to connect your headphones, unlike the I phones 6 series that you can use head phones with auxiliary cords.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just another iPhone

    Posted
    JimBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My iPhone 6s stopped charging for me several months ago. A friend let me borrow an original iPhone that only had 16 GB storage which wasn’t enough. I took a deal for an iPhone 7, 32 GB and I am not impressed. It’s no better than the previous model that was the original iPhone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok upgrade for the iphone 6

    Posted
    pacman2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I broke my iphone 6 screen so i needed a new iphone. This happened to be on sale which convinced me to upgrade rather then get ti fixed. no much different then the iphone 6 or 6s. not really worth the upgrade unless you really need it. Upgrades are minor at best.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    New phone, same Apple issues!

    Posted
    PDXFamily3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Upgraded as I was having many issues, especially with voice mail function. When I transferred over all of my contacts etc., the issues all came with them. Very disappointed and Apple has no answers. I don't think the "new" camera is all that great either.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It works, I guess

    Posted
    Jibster10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife's phone as she has the Apple watch too. I prefer Samsung and have the Samsung Note 8 and Gear watch. I think the Gear watch has more health and other items on it. Apple phone/watch are more expensive, having purchased all four items recently.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Fine for it’s use

    Posted
    Rafe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Needed to replace an iPhone SE for an elderly relative. This is really the only option available that isn’t super expensive (or refurbished). Works fine for what we need it for.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok phone.

    Posted
    Jk288
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this phone for my girlfriend. It's your typical Apple product. After about a year or so it starts performing not so well and once the new product is released updates really slow the phone down.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too small

    Posted
    ckduarte
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For the price of this phone it is not worth it. All the plans were too much as well. The size of the phone is too small compared to some of the other cell phone brands.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Already Messing Up

    Posted
    Stephcee15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just bought this phone a month ago and the left speaker does not work. I know it is Apple’s problem, not Best Buy’s but they should check the phones before selling them because this one seems used. But the price was good.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Same as 6

    Posted
    Wjmck004
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wasn't ready to upgrade my phone then it broke & I had too. The phones fine but kind of the same thing as 6 really the same as 6s. There was just nothing to get excited about. I will say upgrading at bestbuy was 100x easier than apple or Verizon.

    No, I would not recommend this to a friend