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Apple - iPhone 7 32GB - Gold (Verizon)-Front_Standard

Apple - iPhone 7 32GB - Gold (Verizon)

Model: MN8J2LL/ASKU: 5581584

Customer rating

Rating 4.7 out of 5 stars with 3440 reviews

96%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 52 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 647 Reviews
  • Rating: 4 out of 5 stars

    Pretty solid, but nothing worth freaking out about

    Posted
    Snakeeyez1976
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was coming from a 4 year old Motorola Droid Maxx HD. I had been waiting for the fall season of phones to hit to determine which phone to pick up. I was able to get this with the 2-yr purchase price of $200.00 so it wasn't too expensive to step into. The best part of this move, for me, was being able to use Apple Music. The rest of my family had moved to the Apple line of products so it was the easiest decision to go with Apple. However, I will say that I do miss a lot of the Motorola's features, most notably the flashing alert LED. This way you only need to look at the phone to know if you need to check it. I really miss that feature as I find myself looking at my phone more often to just be sure I haven't missed anything. For those who do not need the Apple brand for ecosystem purposes, you should look at the Motorola lineup. They don't get enough praise. Camera wise, it is nice, but I still think the Samsung S7 Edge is better overall. Mainly it will come down to color saturation preferences from the user, but I think it is more clear in low light situations. Overall a very solid phone, but I wish I could pick and choose phone features a la carte style. For what my music usage is, the Apple Music app has been pretty solid as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Slick as ever, speed not so sure

    Posted
    Smarthomeobsessed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I recently upgraded my mother to this phone from the original iPhone 5. Being her third iPhone, I knew that design quality and reliability would be there. However, I expected the speed to be significantly faster. Unfortunately, even though on paper the 7 is much faster, in practice it is not as apparent to me. Even with the massive amount of storage and supposed processing power, I am still encountering the same problems with online actions going slow or sometimes hanging and needing to be reset. I am not taking more stars away from this phone because I am not able to say with certainty whether it is the phone or the apps that I'm using's fault. My wifi hits consistently at 30-50 Mbps and LTE hits consistently at 30-40 Mbps. The same major apps having the same problems (yahoo news, YouTube, Facebook, safari, ESPN, NASCAR, etc.). I find it doubtful that all of those major company's apps are at fault and not the common denominator (the phone).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with phone but not service

    Posted
    DK10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The iPhone 7 is a great smartphone. Have not experienced any issues with the phone. Faster than the iPhone 6 that I traded in. Unfortunately I have not been happy with the service that I received from the BestBuy Mobile staff. I bought this phone on Black Friday and then BestBuy offered a better deal in mid-December. I called BestBuy to get the Price Guarantee and the customer service person on the phone told me all I had to do was take the phone into the store and they would give me the new pricing. When I got to the store I was told by the associate and the manager that they do not honor price guarantees on cellphones, regardless of what the customer serviice people told me. I left the store and called BestBuy again (I should have called from the store) and again was told that the store should honor the price guarantee. After a second trip to the store I still have not received the lower price. Needless to say I will never buy a cellphone from BestBuy mobile again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Better value to get the iPhone 7, now that the 8 and X are out. I didn’t care for the feel of the iPhone 8; the 7 has a metal back, whereas the 8 has a glass front and back with a metal bezel around the edge of the phone. Too much glass to break. Also I personally didn’t see much of a difference in the specifications and features between the 7 and 8 for the price difference. I don’t care for the home button on the iPhone 7 and 8; the older iPhones had a ‘mechanical’ home button, whereas the 7 & 8 are ‘electronic’. I suppose it is one less moving part to fail and dirt cannot get behind the button anymore - but it is a weird feel and doesn’t always work (especially if you’re wearing gloves).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Smartphone

    Posted
    Applei7black
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The ordering and pickup of the phone was fine. The activation resulted in a problem. The phone included a sheet with activation instructions. The instructions were followed to the letter, but the phone would not activate. Verizon had to be called to activate the phone. The problem stemmed from Best Buy post dating the activation date, days later from the actual pickup. That information should have been included in the activation instructions. This would have prevented the unnecessary frustration I experienced. Future online purchasers should verify the actual start date of the phone when they pick it up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Make sure you do your research

    Posted
    Oh94
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I bought this thinking I was getting a steal by buying it when it was on sale for $99.00 rather than buying it at full price or buying it with installment payments like everyone wants us to do now. I did get a better deal than buying it either of those 2 ways, but it wasn't as good as I though it was. My monthly access fee jumped to $40 a month vs. the $20 a month I used to pay, it's how they make up the money of you not paying full price or paying the installment payments. Doing the math I'm saving a few bucks a month, but not nearly as much as I originally thought I was saving. Still a great product that I'm very happy to own after moving up from my 4S.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent except for two issues!

    Posted
    dale18328
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone itself is very nice but two issues are still unresolved. First is the side by side process of transferring information from the old phone to the new. That didn't work and my contacts are still not all transferred. The other issue is the inability to send an iMessage or text message. It seems that my phone won't connect to wifi making all my messages undeliverable. For the cost of these phones is it too much to ask that their basic functions work right out of the box?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Galaxy to iPhone

    Posted
    newtoapple
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I switched from Galaxy S5 to an iPhone 7 mostly due to pressure of sharing and easier contact with family who almost all have iPhones. The process of buying the phones went smoothly, but the process of moving my information from my S5 to the iPhone 7 didn't go smoothly. I took my phones home and tried to use the "Move to IOS" app and it wouldn't work which was beyond frustrating. Had to run back to the store to have their help the next day which was a pain, but not necessarily their fault. Now that it is set up, I like it so far. There are definitely things that I'm missing from the android system, though and things I'm still learning.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    itech is nice, phone function meh

    Posted
    lunchbox
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got one of these at the same time as my wife, because they were cheaper than the 6s. the apps run smoother than my 5s that I upgraded from and the battery is obviously holding a charge better than the last phone did in its final months. THe phone reception itself has been a bit inconsistent which is frustrating as the 5s was awesome for me. my other complaint would be the lack of a dedicated headphone jack. not really an innovation in my mind, just a limitation of function. Ultimately though, I am still blown away by what our phones do these days, and the crazy high tech world we live in.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great iPhone, even though it's not the newest

    Posted
    amendo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded from the iPhone SE (and am a student so don't have the budget for the newest edition). This phone is great, has double the space of my previous phone (which was a big need for me). The only thing that I've noticed so far is that the battery life is not the greatest even when I take energy efficient measures, but will usually last through the bulk of my day while I'm not home, getting down to 20% if I've fully charged it the night before.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    iPhone 7 easy setup

    Posted
    LenovoLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the iPhone 7 as a Christmas gift for my wife. It was cheaper to buy it from Best Buy than Verizon. I have always gotten my phones from Verizon and was a little worried about installing the sim card and establishing the service. The sim card was simple and the setup of the phone was very easy. The phone was up and running in less than an hour. I used Verizon cloud to reload the phone and the only things that didn't copy over were the Pinterest and Kohl's signon credentials. The phone even kept the same ringtones and connected right away to the Verizon network.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New iphone user

    Posted
    Coolgrey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had an ipad for a number of years and thought I knew everything about IOS. Found out a lot of new tips with the iphone and gradually liking it more everyday. Previously had Samsung smartphones. The phone is very straightforward,no gimmicks and easy to get to various items like mail, contacts, internet. Have issues with keyboards that seem to change depending on what you are doing like texting,email, searching. Also alerts for calendar events is and have been a problem for sometime. Overall, very good but not excellent nor am I completely comfortable with the iphone at this time.. .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dislike that am forced to upgrade

    Posted
    Nickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My handmedown iPhone 5C was on its last legs, working worse and worse with each upgrade and not staying charged for more than 4hrs so I was forced to get a new phone. Tried to go to android but that transition was too problematic (kept getting 5000 contacts when checking my work gmail). The main reason I got the iPhone 7 was it did not download all 5000 contacts, it was on sale, and I was told it should be at least 3 years before it is phased out. Ridiculous that any phone should cost $600 and is considered so disposable. A phone is a phone, I just want it to work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    iPhone lemon

    Posted
    Allison
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The iPhone is wonderful, in general, but this one had issues so our carrier, Verizon, replaced it twice. The important thing to know is that even while still under the one year warranty, they replace the phone only with refurbished iPhones. In other words, the phone you have trouble with is replaced with one that someone else had trouble with that was hopefully fixed. We never got any of the refurbished ones to function perfectly and ended up just buying a new one again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    upgrade for an iPhone 5

    Posted
    scba
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My iPhone 5 had a key that was sticking and I needed to upgrade it. I was attracted by the $300 exchange offer. The phone was working well enough when I sent it out for redemption but they claimed the phone did not work and only gave me $8 instead of the $300 offer. I would have kept my old phone if I had known ahead of time that it was worth so little in exchange. While the new phone works well enough, it does take a little getting used to and requires a 6 digit passcode instead of the 4 I had become accustomed too. I do like the new rose color.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very fast and what you would expect from an iPhone

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is been a few years since I have owned a brand-new iPhone. I had very good luck with my 5s therefore I haven't needed to upgrade. I upgraded because of losing battery life and my old phone. This phone is quite a bit faster and it's voice recognition is much better. I don't like the limited features that Siri has because I have not found the ability to say " hey Siri, text John Doe what are we doing tonight ". This feature seems as if it was removed from the software. Overall it is a great phone and I hope this one is as durable as my last.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    iPhone is great but........

    Posted
    salbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My new iPhone 7 is great. Kind of. It's a bit larger that my old 5S but seems similar in how it operate - which is why I purchased it. Better camera, for sure. That being said, I do have to bring it to Apple to have it checked because I'm having some problems with it: pop-ups all over the place on safari, screen freezes or flips to another random screen. Everything I've read online says iPhones don't get viruses, but it sure seems that way. I still like the phone. Will like it a whole lot better when it's fixed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Photo transfer sometimes iffy, but phone is good

    Posted
    lunchbox
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wrote a short review of my own experience. My wife has had better phone connectivity experience than me, but her photos sometimes don't make it to iphoto on her computer and end up with broken files. similar to me, she is pleased to have a better battery, but we are both cautiously optimistic based on recent reports about apple software designed to tank you battery. We both have used apple for years though and continue to, so that says something about how we feel about their products.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I phone 7

    Posted
    Trailrunner24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a replacement phone for my ex wife, to bring her up to speed in the phone world from her Nokia flip phone. I purchased it for her to get her a more modern phone, with more capabilities Than text and read emails My sons, grandkids and ex wife are very happy with the upgrade. She never thought she would fully use it, but now that's she has had it for a couple of months she is very happy with it. So the whole family can not communicate in the modern world today

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing

    Posted
    Nannygoat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first iPhone, but not my first Apple product. Absolutely love it. Super fast and after a month of use I have not had any glitches or weird things happen. If you have used any other Apple product you will fall right in with only a few new tricks to learn. It would receive a solid 5 gold stars if it was not so darn expensive. Oh yea did I mention the stereo speakers, very nice. Say goodbye to the standard headphone jack, but they hook you up with an adapter so no big deal really. Super happy.

    I would recommend this to a friend