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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 9,884 reviews
  • Rated 5 out of 5 stars

    Recent price drop, still on par with latest iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my research and the input from my mobile carrier and the Best Buy sales staff, I determined that the 32 GB iPhone 7 was the best value when upgrading from my water-damaged iPhone 6. While the 8 does have a much warmer and natural looking screen (a feature that can be turned off to look like the older phones), it doesn't have many more new hardware features (greater storage capacity and processor speed) to warrant the price difference for a basic smartphone user. I play a couple games, take lots of photos, and check email and social media -- this phone is perfectly suited for this activity, even in wet and damp Washington state. I no longer have to shield the phone when trying to take pictures in the rain! Plus no more worries about dropping it into a puddle, bucket, stream...or toilet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    It's an Apple, but no biggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6. The phone itself is pretty similar, aside from the home button. That took a second to get used to. It's fast and the camera is money. What made it so enticing was Verizon's holiday offer and Best Buy's buyback. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great phone, nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my daughter. This is a great phone. Not too big, great camera, and water resistant. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    Relief from Note7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the failure of the Note7, the iPhone is a welcomed relief. It's actually faster and has a quality camera. I like the size and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Iphone7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone7! Nice size, slim to hold, great camera with zoom and unique features. Easy to maneuver. I love its simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Glad I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous camera & video. This is the perfect size for my hand. Love the rose gold color. Had this several weeks - no problems at all. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the Iphone7 because it is not too big. The pictures I have taken are great . It is user friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After bring locked out on many applications with my old iPhone 4, I knew I needed a new one. I decided to get and iPhone 7 and it has made a world of difference. It is faster plus I can add so many new apps. This is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Best Buy for phone service activation and received excellent service! Phone works great. Faster than my iPhone 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th iPhone. Works great. Size is perfect. Good battery life and fast speed. I'm writing this review on the phone right now.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Another great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often wonder how can anyone use any smart phone besides the iPhone! Always a great product. Don't know what the fuss is about on the lack of a headphone jack. The phone comes with one that plugs into the lightning jack.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. So worth the upgrade. Easy to use. Love the larger screen and enhanced camera. The live photo features are really neat

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Really great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Much better battery percentage rate than iPhone 6/6S; better camera, great picture quality; faster processor than 6/6S.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Size

    Rated 5 out of 5 stars

    Great phone . Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a perfect size to hold and for my purse, It is fast and holds a battery charge for a really long time,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Son Loves This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14-year old son received this iphone 7 for Christmas as an upgrade to my old iphone 5. Although it's not the newest technology, he can play all of his games, take good photos, and stay in contact with me when he's away from home. The purchasing process at Best Buy went very smoothly and the associate that helped me was very knowledgeable. We are pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Ifone 4 and leaps better in performance, size great and weight great. Love the new features and the camera is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone for simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an android phones for almost all my life. My last phone was HTC M8. I never had any issues with my phone & android. My sister was getting the new 6s and suggested I should get the new iPhone 7. At first I was hesitant because I never used an iPhone before. But to my surprise this phone is great! Battery life is perfect and so simple to use. I recommend to anyone who wants simplicity with their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Pretty Rose Gold phone with much better Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5S for a long time. I was very used to it and liked it but then it was time to replace. I don't like changing to new electronic things, but this hasn't been too bad. The bigger screen and keys are very nice. The camera is better than what I had. I'm getting used to holding a larger phone but it still slips into my back pocket. I am getting used to my new phone and enjoying it's speed and features. I hope it lasts for a long time so I don't have to change again! and I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a good battery life and I like the color a lot. I’m an apple geek, so I can’t compare to android/google products but I love this phone for what it is. My only issue has been with software- I used my iMac to add some ring tones and now the phone (although logged into my daughters iCloud account) sometimes links to my apps and games.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    4s to iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 4s for 4+ years so upgrading to the 7 was great. Love the size,camera and speed. No complaints yet. I recommend it.

    I would recommend this to a friend
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