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Customer Ratings & Reviews

Your price for this item is $12.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 4054 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the iPhone 7 Plus 128GB's camera quality, screen size, and battery life, with many praising its ease of use and ample storage. Positive feedback also highlights the phone's performance and features, along with its water resistance and design. However, some users expressed dissatisfaction with the absence of a headphone jack and the phone's price. A few also commented on the home button and the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,053 reviews
  • Rated 4 out of 5 stars

    Clear crisp pics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time an Apple owner. Trying to learn how to operate the phone. Love the long lasting battery. Love the camera I know it can do so much more than I know how to work. It’s quick even on the T-Mobile carrier. It is great to watch tv shows ,Netflix .great sound. I did find that when talking on phone while using speaker it’s not very loud. Also when using the speaker on a call after a while you hear an echo of your talking, which is aggravating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Photo hobbyists dream phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I take a lot of photos as a hobby and this camera on the phone takes better photos than my Nikon Digital camera does. Clear, amazing pictures. The stereo sound is so much better over the previous phones, could still use speakers at both ends of the phone to really push out great surround sound, but other than that it's great. I would have waited for the new one to come out, but after having this in my hands and using it, I am glad I picked the 7 up. The best buy associate that handled my transaction was very informative as well as extremely helpful in helping me with choosing the right phone. Always ask questions and then re-ask them later in conversation to see if you are getting the same info. I do this, and he was spot on with the same answers every time. Don't wait for the 8, grab yourself a 7 and enjoy the awesome features. **The photos attached are not of the actual product, but of the product produced by the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone, takes beautiful pictures, excellent capacity, splash and water resistance, this is exactly what I need. I am very happy with my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone bc I had an IPhone 4S. Big difference in size and features. Love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Couldn't find a better camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a camera for a vacation. The IPhone 7plus came highly recommended for its camera. So instead of buying a camera I upgraded my phone. What an incredibly smart move that was. My vacation pictures are are all frame worthy. Especially the portrait mode shots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the camera part of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is excellent and the sound of music is Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My favorite iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to be able to upgrade with my AT&T cell plan to the new iPhone 7 plus jet black ! I still love it as if today! I use it so much to take amazing photos of all my events I do for my clients !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The camera takes clear photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems to be the same in general. I chose the higher storage plan for this phone. It is new and I haven't had Time to go through everything yet. We will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy helped me was so nice and helpful . The phone so far was very good one issue is the assistance circle sometimes dies and I heard it is common among all iPhones so I believe further upgrade will fix it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think imma start getting my Iphones from Best Buy than an AT&T store . Here at Best Buy they treat you better and more helpful in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the new iPhone 7 plus rose gold & I can wait to get it connected and transfer everything over to my new phone I'm so excited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome new features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new features on the iPhone 7, I gave it a 4 out of 5 because I know there is so much more I can do with my phone and I am still learning. The music side of it is a bit tricky but I am sure will become second nature in no time...THUMBS UP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have picked another color because other Matte Black owners complains the phone is starting to chip..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    I love this Iphone phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best I-phone I've ever had. I like the bigger screen and the better camera. I also like the longer battery life. It was a little disappointing at first to not have a headphone jack but I got used to having bluetooth headphones. The only negative there is that's one more thing you have to remember to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping to get the iPhone 8 when released but alas fate told me otherwise. My previous iPhone fell out of my pocket and the screen shattered... I waited a few days and saw that Best Buy had a deal. About two months later, I love this phone and no I don't mind that it doesn't have a glass back or wireless charging. With my luck, I would shattered that to pieces as well with my butter fingers. The phone gets about two to three days of battery life (moderate to heavy usage), the storage size is great (not to small, not to big), and it's an Apple phone. The camera is also great and after a while the big size disappears.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Software, Weight

    Rated 5 out of 5 stars

    I like better than the 8plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 6S and upgraded to the 8plus. I ended giving it to my mom because with a case it was extremely heavy and made my wrists hurt when I used it. I did another upgrade to get the 7Plus 128 and I LOVE IT. It’s only slightly heavier than that 6S with a much better camera. My only complaint is IOS11 seems to be glitchy and makes certain applications slow, like sharing ANYTHING via message. There is a loooooong lag before the message screen comes up. I’m sure this is a software, not hardware issue. Overall, I absolutely LOVE this phone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Advertisement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the phone it didn't say that I had to trade in my old phone to get 250 e gift card!! I called Best Buy and they told me that I had to read the terms and conditions!! Why Best Buy don't tells you upfront about the trade in!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    The Same With More.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime iPhone user since it's introduction in 2007. I graduated from the iPhone 6 plus to the 7 plus. Let me say that having this phone be water resistant is AMAZING! I've actually had this phone in the pool for short periods of time. I also don't worry when I am in the rain, taking pictures with it. The haptic feedback is comforting in a weird way and I wonder how we managed without it this far. I know there was controversy with the removal of the headphone jack. I will admit, I wasn't a fan of that either since I have expensive headsets myself. However, the small adapter for the lighting jack that comes with the phone works fine and it seems that it'll last a while. I have yet to open my Ear Pods that came with the phone so I can't justly comment on those. Most of the changes with this phone come with the operating system. Sure, most changes can be seen on the iPhone 6s when you update the iOS but there are other changes that can only be seen with the iPhone 7. The battery lasts for a very long time to which where my worry of not being able to charge while using headphones hasn't been an issue. This iPhone doesn't reinvent the wheel with its subtle changes but like an old friend, it's dependable and familiar when you need it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely thrilled with this iPhone. Upgraded from an iPhone 4, so obviously I'm going to be impressed but I spent some time with 6's the past year and my family always has the nicer phones so I'm familiar with recent features. The 2 speakers are a great change when put next to the iPhone 6, as is the screen color and depth. The included headphone adapter works great & is really not a big deal; bought an extra one for work to keep there. The processor speed is just slightly faster than the 6s but markedly faster than the 6. The haptic feedback is pretty cool and like all the other reviews state, it takes about a week or less to get used to. The battery is by far the best non-fast charge I've seen. Believe the hype! It'll hold a charge through almost anything, often getting me through the next day and only hitting the 20% area, which still lasts a long time. It also recharges extremely fast. Very impressed. I opted for matte black and could not be any happier. Played with the Jet Black in person and it looked pretty but was so easy to smudge and scratch. Also felt extremely light and plastic. Could just be me! Regardless, the matte black is pretty smooth and actually a lot darker in person than it looks on line. Looks great in my black Otterbox. Have converted a few Droid folks since I got this by letting them play with it and run it through some motions. I like Droid products - had the original Motorola Driod with sliding keyboard - but for someone on the go I think an iPhone is less glitchy with their software and everything has better synergy. I'm sure the iPhone 10 will be amazing and rock the planet but I love this iPhone 7 Plus now and how much easier it's made my life for business and home. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone, don't need an iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, if you don't care about face recognition or having to buy wireless charging pads...get the iPhone 7 Plus. It's a huge upgrade from the iPhone 6. Easy to hold, great screen and very fast. Even the battery seems to last longer. Just ensure you get the most memory you can since you can't upgrade the memory other than iCloud.

    I would recommend this to a friend