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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 679 reviews

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97%
would recommend
to a friend

Customers are saying

Customers regard the iPhone 7 Plus 256GB favorably, particularly praising its camera quality, screen size, and ample storage. Many also appreciate the device's ease of use and improved battery life. While some users miss the headphone jack, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 679 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The New Camera is Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6+ 128GB to the 7+ 256GB and I think the upgrade was well worth it. The most notable improvements are the dual camera, optical zoom, force touch, stereo speakers, faster processor and better battery life. I downloaded the 10.1 beta and the Bokeh (pronounced like a bouquet as in flowers) effect is awesome! This feature gives you some stunning depth of field photographs that will immediately improve your portrait shots. You only get this feature if you get the 7+ If you take a lot of portrait shots you won't want to miss this new technology. Just don't flood social media with every member of your family. I noticed better photographs outside of the portrait mode. I also like the new digital home button that replaced the mechanical home button. The loss of the headphone jack is no big deal to me. Wireless is the future of audio.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 plus 256G is the way to go. The red color is great and the new camera is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve become more dependent on digital devices, I find more value in this iPhone 7 Plus. I do think it is uncomfortably large and heavy, and the battery needs recharging frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite iPhone! Well worth the upgrade for the CAMERA alone! I take a lot of photos of grandchildren and this camera actually corrects the "blur" as they never stay still!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best IPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7plus is a big improvement over the iPhone 6! The battery lasts all day as compared to the 6, which I had to have a portable charger with me all the time! The picture resolution is also a great improvement! I can take clear pictures of my kids and grand kids, save them to my computer and print them out to frame! I love the improved "live" pictures that save a little video clip of what happened before the picture! It turns good pictures into priceless photos, catching the first moments of my 10 month old grand daughter! The processing system is much faster, even when I have several apps open and I love getting my searches done quickly! I also have enjoyed the improved sound quality and the fact it is water resistant! I was worried that the larger plus wouldn't fit in my pockets as well but I've had little problem with that! If it doesn't fit in my front skinny jeans pocket then it fits nicely in my back pocket and I just remember to take it out before I sit down. I love the larger screen since I'm 50 I don't see up close as well as I did a few years ago! I think the 7 plus is definitely worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Never Had An iPhone Before...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I have been a firm Samsung Galaxy user (and I have had great experiences with my pervious Samsung phones), but upon further research of the iPhone and having the option of a larger screen, I decided it was time to try it. I am glad I did. This is an excellent phone with stellar features. The camera may not have as many mega pixels as other phones on the market, but it takes great photos. When I text I don't just feel like I am responding, I feel like I am playing. I enjoy all of the cute "zing-ping" sounds. If you don't like the sounds or need to be more discreet, you can easily silence the screen response noises by flicking the tiny lever on the left side. How nifty and simple! Overall I would say the iPhone is more user friendly compared to other phones. I enjoy the large screen with more than crystal clear quality and the ease of use. It is, most definitely, a fun phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    Best Smart Phone 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 is the best phone, but the Plus model is the perfect phone :) - the best camera I have ever seen on a phone - front facing camera is better than some rear facing smart phone cameras - very fast phone (no lag) - no software glitches (runs very smooth) - you can multitask easily and it's a power house for running multiple apps at once in the background. I would highly recommend the 256GB model if you plan on having A LOT of apps/photos/documents/songs/videos and use your phone as a small computer. For Typical usage, I would recommend the 128GB model. DO NOT Get the 32GB model. The iOS takes up more than half the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Large and in charge, but miss the 1/8 jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my beloved iPhone 6 because it was stolen, and I decided to go bigger. I was running out of space on my iPhone 6 and I was hoping to merge the functionality of my phone and my iPad Mini. The iPhone 7+ was the logical choice, and yes it feels bigger, much bigger. I had to buy new cases and bags to accommodate it. Overall, I like the phone. It is much better than my iPhone 6 for watching videos and for minor productivity tasks. The black finish is sleek and gorgeous (although hidden in a case most of the time) and the 256GB model has space to hold my growing music collection, download videos, and still have the apps I want. The screen is almost the right size for reading comic books; the aspect ratio means that there is a lot of wasted screen real estate for most comics in full page view. That said, I miss being able to wrangle it with one hand, and the lack of 1/8" headphone jack rendered my IKMedia iRig HD useless without spending extra money for an Apple iPhone Dock.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    I'm sold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Android user for years and would not budge if someone asked me to switch to Apple. Well, I made the switch over to Apple in March of this year. Don't judge me! Hahahaha! I purchased the iPhone 7 Plus. I really LOVE this phone. Very easy to use and the speed is great. The battery life just blows my mind. I went almost two days before charging the phone. This was with talking, texting and a few videos. I was also sold on the packaging. I felt the love just opening the box. I am not going back to Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    Apple IPhone 7 Plus 256 gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on this phone! It is a great phone and easy to use. It is fast and has tons of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size. Fast speed, Great camera. Best phone on the market. Just missing my headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it's an all around great phone. Excellent camera with the two cameras and two times zoom and can't forget the portrait mode. Wicked fast! And excellent battery life. Usually charger first thing in the morning and last all day and night. And the product red apple iPhone 7 and 7 Plus Apple donates 10% to product red to help fight HIV/AIDS so it's for a great cause and plus the product red color looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Switch from iPhone 6s Plus to iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had iphone 6s plus 64gb and I switched it to iPhone 7 plus 256 gb (red). The red color is gorgeous and stands in the crowd. Also more storage compared to last one. Only thing missing in headphone jack but it works out for me as I use bluetooth headset. Camera is great as always.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    LOVE - upgraded from 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 5s 32gb, which was nearly maxed out from pics and music (not even all music was uploaded on it). Glad I went w/256, I'm a photo freak and have about 600 songs uploaded. Nice not worrying about the storage. Great camera & speed :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Storage

    Rated 5 out of 5 stars

    Got this one for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we both got 7 plus and were concerned we might not like the size. i love it! my wife enjoys the much longer battery life and speed. glad we upgraded!! and the 256GB was a solid choice with the discount special. Sooo much space now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really worried this phone would be too big but it is perfect. The camera is amazing and I am really happy with the battery life. If you have the means, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The most advance smartphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advance smartphone Apple has ever created. It's lightening fast, excellent screen size, and amazing OS. Only gripe would be, doesn't come with 12W charger like the iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply can't beat the iPhone 7 Plus. Amazing screen size and quality. I don't miss the lack of a pure headphone jack at all since I pair to my car and to wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Storage

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 7 plus already! So so so much more storage than my iPhone 4. Very fast. Bigger than I am used to but I'm beginning to love the extra large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Upgrade time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a iPhone 6S user, this was a delightful upgrade. The camera is better and so is the battery. Also, a significant memory upgrade was pleasant.

    I would recommend this to a friend