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Customer Ratings & Reviews

Apple - iPhone 7 Plus 32GB - Rose Gold (AT&T)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1455 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 38 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 1 out of 5 stars

    Disappointing purchase

    Posted
    Tomdj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased 2 iphone7plus phones with understanding data, apps and phones would be operational. There was to be no plan changes etc. Took the phones home and found did not message, email. I took the phones back to Bestbuy who did not know what to do but found an Apple rep who worked on them and fixed that portion. Then we began to use phones, received message from ATT we had exceeded our plans and charged overages on BOTH PHONES. ATT said a new Plan had not been set up correctly by Apple agent and by BestBuy:THE WIFI had not been activated-turned on be the techs. Took 3 phone calls and nearly 3 hours with ATT to correct the errors and billing. Was I unhappy? Yes indeed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Looking into the future

    Posted
    mohner23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone is great now...but like all iPhones, it will get crappier and crappier and slower and slower with each upgrade. Plus, in 8 months I'll have to make sure and charge it every night since the battery won't last. By the 12th month, I'll be charging it multiple times a day. Then in two years when another new iPhone is released, mine will stop working and I'll be forced to spend another $1,000 on a new one. I miss my old Nokia.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    great camera for a beginner

    Posted
    ok4now
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Careful on getting sucked in. Best Buy promised us $200 gift card for each one we bought. After hours in the store and 5 employees later, they came up with an exclusion and we got nothing but the phones and a higher than promised bill a month later.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Crap quality

    Posted
    MasterJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Within a couple of months the phone bent inside my moms purse. Apple accused my mom of slamming the phone to bend it... Horrible experience with apple.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    They are horrible restrict data for my kids

    Posted
    Peaches
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    They are horrible restrict data for my kids and other apps but they are running up my data when I have best Wi-Fi ever they have to take it up with at&t

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Phone cuts out

    Posted
    Seriosa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I brought it back to the store, the salesperson said to just re-set the factory's settings.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    I phone now gets static when I’m on it

    Posted
    Shelliza
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not to happy with my phone it’s Staticky when I’m making a call out

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Keeps freezing

    Posted
    Britt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone screen blanks out and freezes way too much.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    To many bugs

    Posted
    Tmk18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone is the worst one that I brought from Apple

    No, I would not recommend this to a friend