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Customer Ratings & Reviews

Apple - iPhone 7 Plus 32GB - Rose Gold (AT&T)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1455 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 38 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 38 Reviews
  • Rating: 3 out of 5 stars

    Conflicted...

    Posted
    Elisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Coming from an IPhone 6 Plus, I notice several problems. Battery life isn't all that great with the 7. I had to turn off so many settings. Bluetooth takes longer to connect especially with my car. After the 7 has connected to my car, the music would speed up for a few seconds, then a pause, then the music will play normally. This happens every time. Don't really have privacy unless you go to your settings and turn options off (check the location service menu). The only thing that keeps me buying the iPhone is the group text and FaceTime since the rest of my family are apple users. It's more 3.5 stars.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just like all iPhones

    Posted
    Mardon87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So I've always have purchased the new iPhone every release since the 3G. I've been highly disappointed by the years go by. I dislike I have to pre order the iPhone and wait over a month to get it. Which has been the case for iPhone 6plus and iPhone 6 Plus s and the 7 plus. It's really irratating and the phone does not impress me at all anymore. I think they need to really re invent the iPhone again. I think this will be my last iPhone I buy I get no joy having the new iPhone

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Bought for IOS

    Posted
    OHMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We been buying Apple products because of the IOs features. This phone is good. 2 stars off for lack of headphone jack. It's real annoying having to buy a dongle when having to charge and use headphones at the same time. I'd thought I would never have that problem but I do. Also you need a dongle for headphones that don't have the lighting cable.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Still not sure

    Posted
    eliros03
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I previously had a Samsung which I loved, but wanted to try something new & see what all the hype was about a Iphone. So still getting used to it. Picture quality, not the best. Good size phone. Dislike having the hit the home button for everything, not really sure how I feel about it hasn't been long enough yet

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very good camera, fair speakers

    Posted
    Gern
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the brand-new camera but disappointed in the sound quality of the new stereo speaker system --overall not a huge upgrade from my previous 6+ Although given the upgrade promotion at the time of my purchase - that's not necessarily a bad thing as that was a pretty good device

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's an iPhone

    Posted
    Billb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My mom needed a new phone so we upgraded. She like it because it's big but the fact the it has to be backed up to save important details is always a challenge if we don't do it. It's a very expensive phone for a person that just uses it for texting calls Facebook and games.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh

    Posted
    HeidiB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's an iPhone. Had to purchase a new one since after the 11 iOS update th iPhone 5s's battery completely died and would not turn on after trying everything. Lost all pictures too as when the phone was backed up. The files became corrupted in the computer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    All but the GPS and screen strength are great.

    Posted
    Liszella
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the phone for the most part, however my GPS cant seem to pick up where I'm at correctly, and I thought the screen was supposed to have been made with stronger glass, but it shattered when someone knocked it off a table in a 2 foot fall. Otherwise it's great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good phone

    Posted
    VIJMKE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Like some of the features like touchID and big screen. While I upgraded 3 generations from 4S, still feels like not a lot has changed other than processor speed and memory. I miss the headphone jack in my 4S. Hopefully I can keep this phone for another 3-4 yrs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very confused

    Posted
    maggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is our 1st Iphone, we feel we have no clue how to use the phone we were told by att that we would get better service with an iphone more than our old android, not true. I was hoping Best Buy could of helped in showing us some information.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    From Android to Apple

    Posted
    Ljorgy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After trying twice with an Apple cell phone I am disappointed in the loss of coverage inside my home. Nothing has changed other than going Apple. So confused when I was told it was better than a droid.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    BATTERY

    Posted
    Senator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Standby time seems to work great. However my battery drains very fast when I use the phone. Compared to my 6 plus this 7 plus battery is only half as good. Maybe I got a bad battery? I'm going back and have it checked out.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice large screen

    Posted
    Rice2y
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great phone other then the fact that from the day I bought the phone I have had trouble with the mic. Every time I’m on the phone the people I am talking to tell me they can’t hear me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not easy to navigate

    Posted
    maggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Wish Best buy would of shown us how to operate the phone we changed as ATT told us we would get better service so far that has not happen same sucky service ATT will be hearing from us

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not the happiest person in the world

    Posted
    GONOFURTHER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i am having all sorts of problems with this phone................... no blue tooth hook up.................. no voicemail message, no voicemail hookup EXCEPTIONAL PHOTOS

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone bad service

    Posted
    Kids
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the phone but the one it took from walking in the store to leaving was 2 hours. Way to long to get a phone. Problems connecting to att plan was main issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    On par with ease-of-use for iphones

    Posted
    KevG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife needed a new iphone, the 6 plus gave up working...so we got the 7 plus. Next generation, let's hope for quality improvements.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    The NEW iPhone 7 PLUS

    Posted
    SuzieQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    its a learning process. The iPhone has some kind of issues that aren't resolved, yet. I'm not sure I'd recommend this to a friend.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Popular phone

    Posted
    KiraBBY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great screen size. However, it is way overpriced. Camera is ok but not that good under certain lightings. Phone calls work well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great speakers!

    Posted
    shuchi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    upgraded this for iphone 6plus. So far so good, faster, speakers are great and music quality is definitely better!

    I would recommend this to a friend