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Customer reviews

Rating 4.7 out of 5 stars with 516 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the iPhone SE (2nd generation) 128GB for its compact size, excellent camera quality, and competitive price. Many appreciate the long battery life and ease of use, along with the ample storage it offers. Positive feedback also highlights its performance and the inclusion of a home button, features some users specifically sought. While some miss the headphone jack, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 516 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not an Apple fan, but this is not bad..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this early as a Father's day gift for my father. So far, he has been using it for over a month and I haven't gotten any complaints about the phone to me. For the price, this iPhone SE 2020 is a good bargain for upgrading or as a gift that don't make your wallet sad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My iPhone se

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works by well with all my apps. The best part is maps and photos. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor speed, Size

    Rated 5 out of 5 stars

    Love the new iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I generally go for the newest phones when updating, I chose the 2nd generation SE partly because of the great price and because it was similar to my old phone so no steep learning curve. I got the 128 GB and am really happy with it. It has updated features, and is fast and I like the size which makes it easy to carry in pockets and purses.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this phone because my iPhone 6 charging receptacle was loose so it didn't charge all of the time, and I figured it wasn't worth fixing. When I figured out that this new SE was the exact same size as my old 6, I thought maybe I made a mistake, since I'm not a phone-aholic and use it as a phone, texting, and GPS. I am SO glad I got this new SE. I didn't realize how slooooow my old phone was since I was used to it, but the SE is so much faster. Everything, from banking apps to email loads pretty much immediately. And the photo quality is no comparison. I have a photo I took with both phones that includes an entertainment unit and carpet in front, and with the old phone you can't even see that there are names on the components; with the new one they are very clear and brightly colored, and you can see the texture in the carpet. So a hint for you: don't charge your phone all the time and wear out the charging receptacle. Second hint; don't bother with the Apple silicon cover. I got a Torras slim fit cover for $13 on Amazon and it works and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I love it so far. I’m still getting used to the differences, but have people to help me figure out how to do what I want. I love the size. It fits in my hand and in my pocket. It has tons of storage, an adequate battery, is fast, and takes good pictures. The price was incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Perfect middle ground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been holding off on getting a new iPhone for quite some time (previously had the 6S) for a few reasons: 1) sticker shock and 2) I was annoyed that all the newer models of iPhone did away with the home button and got larger. When I saw the SE come out, I was elated. It's everything the new models have in the shell of a more traditional iPhone. If you aren't going for super-professional photography, there's no reason the SE wouldn't work for you. The camera is great, the battery life is really solid, and the interface is seamless. Setting up this phone from home was a breeze, too. I got a 128 gb version and it was well worth the money. If you're wondering what case works best, any iPhone 8 case fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy this phone because it did not have the full screen like the iPhone 11 pro. I decided to buy it and am really happy with my decision because: 1) price; 2) with the need to wear masks in public, the ability to unlock the phone with my thumb versus removing my mask and using facial recognition, is great; 3) the phone is fast with the A13 processor; 4) ton of storage with 128gb; 5) camera is amazing. At this price, in a couple of years, it will not be a big deal to switch phones if I want one with a full screen and no home button.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price, Size

    Rated 5 out of 5 stars

    A very good and inexpensive cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to find anything new to say about the iPhone Se (2d generation. There have been lots of professional reviews. Looking at it from my personal use, I find it everything that I want. It is smaller than any other of Apple's newest generation of phones. It uses the fingerprint id rather than face id. I've quite often found the latter b unpredictable and unreliable. I've never experienced the fingerprint not working. It works as smoothly as any of the other iPhones. The photographs taken with it are great. Above all else, it is inexpensively priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE 2nd Gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the old 1st Gen iPhone SE to the 2nd Gen iPhone SE. Truthfully, I like the features of the new Pro iPhones but don’t really like the size of them... they just feel too big for me. The 2nd Gen SE fits perfectly and comfortably in my hand, has plenty of memory, was super easy to set up (literally just put my other phone next to it and followed the prompts and all my data transferred), and I like the wireless charging. It has a lot of the features of the neeer phones but the size is more my style.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Love my iPhone SE 2nd Generation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my iPhone SE with the new SE 2nd Generation and I am very happy with it! It is very fast, the battery life lasts a long time and the camera is excellent! I love the smaller size SE phones that fit in pockets or handbags easily. Best But made the transaction ideal with ordering online and safe curbside pickup during this COVID social distancing time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Nice replacement for my iPhone 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my aging iPhone 7 but did not want or need the newer tech like face recognition, nor a giant phone that won't fit in my pocket. The SE 2020 is perfect, as it is the same size and still has the traditional "home" button, but packs a more powerful chip, has four times the storage, AND can be wirelessly charged. All this for under $400. Not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use, screen is impeccable in design and color. It updates smoothly and sound quality is extremely exceptional. Size is perfect for any size hand or purse. It is made by perfection. I have owned this for over a year, 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Life Changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The leap from my iPhone 6 to iPhone SE is like taking a giant leap on the moon for mankind! The increased speed, greater memory, larger storage, improved pics, video, and sound have been a life changer. It's like having a laptop and phone that can fit in my back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned iPhones for years and this is the best: size is perfect, camera is best yet for people not into high tech cinema, better resolution and easy to use. I love the wireless charging too. To top it off the price is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Small enough to carry easily, plenty of storage, great battery life, and all the bells and whistles I needed (including wireless charging), at a much lower price than the 12 series.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Can't go wrong.. almost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same design as the 6S, 7, and iPhone 8 but has the newest processer and software makes this phone a great deal at $399.99. same camera's as the iPhone 8 but with the processing power and software..takes better photos than the iPhone 8 and gives more choices. Battery will last an hour or two more than the iPhone 7 and 8. If you're okay with the design, smaller battery and screen compared to the more expensive iPhone or and you love the 6s, 7, and 8 models you won't be disappointed for the great price. I returned the phone because I'm a moderate to heavy phone user and watch probably two hours of YouTube a day and listen to Spotify music and browse a lot and this little guy Constantly needed charging. That really bugged me so I returned it. I miss the home button and amazing price but I just knew the phone couldn't be my everyday device. Good luck and happy shopping! P.S. Best buy please start allowing emoji characters!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very happy with this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation of the iPhone SE and I was very happy with it. This new one, however, has 4 times as much storage, is faster, has a better camera, and costs $100 less than what I paid for the first one 4 years ago. I do not want a huge phone that I can't carry in my pocket, and this has a beautiful display without being too small. I also love the red color!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Should have upgraded sooner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6 that had literally no battery life left to this 2020 SE model. I had planned on getting this phone months ago but I hesitated due to fear of losing data even though everything was backed up. I had the best customer service experience I have ever had with Ben (Houston, I-10/Bunker Hill store). He was patient and walked me through the activation of the phone and the transfer process. He stayed with me for the hour that everything took. It went so smoothly, I should have done it awhile ago. Everything transferred (data, apps, settings, photos, music, etc.). The phone is blazing fast (compared to my old one). I wanted the smaller size, and I don’t need all of the camera features on the newer phones. Ben didn’t try to upsell me on accessories either. The other two establishments (the fruit company that makes the phone and my cell carrier) were not helpful or friendly and didn’t have the phone I wanted in stock. This was the “Best Buy” I’ve made in a long time. (Dad joke) I was so impressed with Ben that I actually went back the next day to tell the manager what a great experience I had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    So far...so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a holdout - still had my original iPhone SE. Had to get a new phone after the last update. Had recently purchased the apple watch (which I love!) wondering if the combination of watch and update were too much for the old SE. It would work but was sooooo slooooooow! I loved the old size! This one is a little bigger, but not huge. So I am ok - not loving change - but do love the new speed, camera, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a smaller phone and have had the original SE for 3 years. I got the new one because of some issues with my old phone. The new SE is slightly longer but the same width. It is faster and overall much better than the old SE. The additional length makes for much easier texting so that compensates for the longer size.

    I would recommend this to a friend
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