Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 1722 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 64GB's excellent camera quality, large screen size, and ease of use. Many appreciate the Face ID and Face Recognition features, while some find the lack of a home button and the high price to be drawbacks. The phone's performance and design also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,722 reviews
  • Rated 5 out of 5 stars

    Super iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iphone ever !Best phone I have ever owned! Phone is easy to use and the larger screen is perfect for pics and videos. If you can get this phone please do, you won’t regret this purchase!The Face ID works better than the fingerprint ID and I love not having the home button! Love the iPhone X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most improved iPhone to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through many iterations of iPhones (and Android phones, but that's another story) and the iPhone X is the most impressive and most improved iPhone to date. The things I love most are the new screen and the wireless charging. The OLED screen is a sight to behold. True Samsung has had them for years, but the color accuracy of the Samsungs aren't very good. They are vibrant, but not accurate. Watching videos, netflix and itunes, in HDR on this is quite nice. Also, yes it's true that Android phones have already had wireless charging in their phones for some time, so now to have it on iPhone is a very welcome addition. At work I have a Qi wireless charging stand and it works fantastically for both vertical and horizontal phone orientations. Also another thing to note: having come from the Plus version of the iPhone to the X was a pretty noticeable change, but after only a couple of days usage, the smaller physical form factor size is a non-issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get the new iPhone X and it has exceeded my expectations. I had the the iPhone 7 Plus before getting this new phone and I can’t believe how clear and large the screen is. The Face ID works better than the fingerprint ID and I love not having the home button!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Extremely fast. The facial unlock is so quick it's like I'm not even using a password to protect my phone. I love that the phone itself is smaller than the 6/7/8+s but the screen is bigger. Fits in my hand a lot better than the older ones did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it more each day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from iphone 5. Huge learning curve. Swiping that replaces the home button took some getting use to, but works great. Fabulous OLED screen, much better camera, fast processor, battery lasts much longer than I expected. I probably don't use the phone as much as many folks, but I can easily go 2 to 3 days without having to charge. I was initially concerned that that the larger size would be too big (reason I didn't go with the cheaper XR), but it fits in my pocket nicely. So far very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone X last month and I'm not disappointed with any of the changes or upgrades from my iPhone 6. Th picture quality is much better, it's much faster and with Face ID you access it instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone refined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this iphone is screen size compared to overall size. Face recognition works with ease, battery life seems to be very good and losing the home button is no big deal! Enjoying it immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone. If you can afford it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face ID works at least as well as touch ID, so no worries there. Screen is great. Size is perfect in the hand. Overall, I like this phone a lot but I do think Apple's pricing is pretty ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great phone. Well worth the cost and I don't have one complaint. I turned in a 6 Plus and this phone is so much better. Same size screen but much smaller phone. Truly amazing features and it is blazing fast. The picture and screen clarity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone- method to turn locked iPhone X off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for the 10th iPhone to come out to upgrade from my iPhone 6. It’s a great phone, and the camera is awesome! The first 2 days I had my iPhone, i was having problems with the Face ID not working and the phone became essentially non-responsive. These issues didn’t occur in cold weather so I wondered if the lighting in the rooms I was in was not sufficient for the iPhone to recognize my face as both issues occurred after 5pm, so it was dark outside. Since there’s no home button, i couldn’t turn the phone off. I watched some You-Tube videos and found one that allowed me to turn the phone off when it doesn’t recognize my face and doesn’t allow a numeric passcode to open up. You push and release the volume up button, then push and release the volume down button, then press and hold the right side button until the phone turns off and the apple logo comes on (after about 10 seconds). Since those first two nights, my iPhone has only locked up the same way once, and using the above reset method, resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three Month Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from my iPhone 7 Plus to the iPhone X and using it for three months, I wanted to share my thoughts. Pros: - The display is the stand out star. The home screen looks beautiful and the OLED display brings the display so much closer to your face. - Speed - As with all new generations, the iPhone is fast and everything loads as quick as it ever has. - Front Facing Camera is amazing. Snapchat users will like that it can detect face(s) and apply the filters much easier compared to the other iPhones. - Physical Size - This is what sold me on the iPhone X instead of the iPhone 8 Plus. It feels very much like the iPhone 8 in size and holding it is really great. -Wireless Charging - At first, this wasn't really something I considered. I did pick up a charger off amazon to try and now it's the only way I charge it. It's easy to set it down and forget it. Granted, it doesn't charge as fast, but the convenience of putting it on a pad makes up for this. Cons: - Display's size - It's advertised as 5.8inches but if you're coming from a Plus sized iPhone model, you may struggle with the screen's surface area. In this sense, it feels like the iPhone 8 4.7 inch screen with a little extra real estate below the app. The notch doesn't bother me nor does the lack of the home button. After three months, I'm just a tad disappointed with the size even though I'm used to it now. - Face ID - Its fine but not as easy to use as Touch ID. Waking up in the morning it frequently fails and if I'm laying down and want to just check the phone, it is much more difficult than Touch ID. - Price - It's costly. Aside from the OLED screen, selfie camera and Face ID the phone isn't much different. Overall I like the phone's display and the ease to hold it. I think my experience would have been much better coming from the 4.7 inch screen models, but as a former Plus user, I frequently miss the larger screen. This is still a 5 start phone when looked at what it offers without comparing it to it's iPhone 8/8 plus editions. Everything Apple offers you does work as advertised and it's a great device overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the iPhone X so far! The camera is great. The size is perfect. It’s speed is excellent. Couldn’t be more happy with this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone (except) the price). Fulll featured, fast, great camera. Waited 3 years for it and not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone, kind of expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure most everyone is familiar with the iPhone product. This latest version has a beautiful screen, a great camera, a fast processor and a slim design. Having no Home button takes a bit of getting used to and, frankly, I don't like not having one since some of the operations have been made a bit more cumbersome. But, the removal of the button allows for larger screen size without increasing the overall size of the phone very much. At $1,000, it's a pretty expensive communication device to carry around in your pocket but I believe it's the best one you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung to iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Samsung guy since the Galaxy s4, bough a Note 8 when it launched. I found myself tired of constant apps quitting, slow speed, and other miscellaneous errors. Decided to grab an iPhone X and I can go on and on about how impressed I am, the new iPhone X and the operating system blows Android and Samsung so far out of the water, that I decided to purchase a MacBook Pro (currently trying to sell my Lenovo Y700), personally i like my MacBook just as much as my Lenovo running Windows 10 Pro but because of how impressed I am with my three week old iPhone X I purchased an Apple Watch Series 3... wayyy better than my Samsung Gear but at a slightly high price. Pros: Smooth, Stylish, Fast, Reliable, Efficient, Jaw-Dropping Camera, works perfectly with my MacBook Pro and Apple Watch Cons: I wish they made a "Plus" version, I am a fan of the Note 8s huge screen, and although the X has less pixel density it has a much higher contrast and color which provides a better picture... would complain about the price but my Note 8 costed the same (Note 8 is overpriced)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets !!! Love my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, design, performance, battery life, sounds, you name it. Best phone I've owned hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a bad phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face unlock, True Tone display, I will say is a much better screen conpare to my old iPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was definitely worth the wait. I traded in my iPhone 7plus. This phone fits my hand size better. I really enjoy the facial recognition and swiping features without the button. This phone really feels like the latest in great Apple technology!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new bigger screen and wireless charging. It’s taking some getting used to not having a home button, face recognition and some of the other features but over all I love the upgrades that Apple did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy to go from 6S to the X. Fast, clear and bright screen. Much better photos!

    I would recommend this to a friend
Sponsored