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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1722 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 64GB's excellent camera quality, large screen size, and ease of use. Many appreciate the Face ID and Face Recognition features, while some find the lack of a home button and the high price to be drawbacks. The phone's performance and design also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,722 reviews
  • Rated 4 out of 5 stars

    New phone, not much else to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6S Plus finally crapped out on me, so it was time for a new phone. Android sucks, so iPhone was the only option. Since I treat my phones well (clean, always in a case, etc.), I opted for the best model at the time. It does what it's supposed to. I can't ask for more than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X I like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to navigate & realize what it has to offer. haven't had it very long. I rated it good, I'm sure it's really excellent but not sure yet if it was really worth the very high price. Leaving cost out of the picture I'm sure already that it is by far the best phone ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for features besides pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the swipe left or right to access recent apps, Face ID works with Apple Pay and some applications and saves time. Screen is beautiful, better than most other phones in its class. Mobile Reception can be better and Wifi is fast. I would highly recommend this phone for new users or upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying, I do not do much besides talk and text on my phone, but the iPhone X has been great. The picture quality is amazing!!! Worth the Money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the 68gb space grey and I couldn’t be more in love with it! I also got it on promotion with it that Verizon was offering at the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this Apple Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this IPhone X for my son for Xmas. I have played around on it a bit but loving it so far. He is going to be so excited to receive it for xmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a gorgeous display. The phone has a sleek design. The most elegant phone in the market today. However it's not worth $1K, the iPhone 7 has the same functions. I recommend you wait till Fall of 2018 for new iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with newer features. Best Buy is where we buy our phones and always have good service. They work well with Verizon wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a 5s and it seemed like I was always charging it. Although it was almost 5 years old and definitely got my monies worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New look, different feel, but still the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought my phones from Best Buy. You get a better deal for your buck! Great quality for low prices, plus awesome customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone as the rest of the iPhone's in the series. The one complaint would be that the updates make the phone slow or mess with something every time. Miss that there's no earphone jack. Good thing there's an adapter I can use for my earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great; however very expansive. I had a BestBuy gift card from my credit card points to help off set the cost. I purchased it out right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and cracked the screen Beto d repair. Fortunately a free upgrade was available. The sales rep was really over the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little disappointed to find out they removed the fingerprint scanner but outside of this, as always, apple has made a solid phone product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worried about transitioning from an iPhone 5 to this (huge jump I know) but it wasn’t difficult! My only complaint is that the phone freezes fairly constantly and I have to reset it so it no longer gets stuck on a black screen. Hope they patch that soon!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this. First of all this phone is $100 extra and after that Bestbuy cheated by not providing reward points citing stupid reasons. Had been buying from Best buy a lot but this is asking me to reconsider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! the only thing is that some of the content can be cropped. Other than that and FaceID occasionally bugging out, it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone need I say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, but all these phones are over priced. It’s been a few years since I’ve needed one, and hopefully this one will last as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gifted me this phone and I love it.. I already had a iPhone 6 so it’s pretty similar to this new and.. . really user friendly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    64 gig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried 64 gig wouldn’t be enough but after going through my phone and deleting all the random stuff 64 gig is more than enough room.

    I would recommend this to a friend
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