Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MQA52LL/A
SKU:
6009680
Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the iPhone X 64GB's excellent camera quality, expansive screen size, and smooth performance as significant strengths. Many appreciate the ease of use and the innovative Face ID feature, while some find the lack of a home button and the high price less appealing. The phone's design and battery life also receive positive feedback. However, the absence of a headphone jack is a recurring point of criticism for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,497 reviews
  • Rated 5 out of 5 stars

    Awesome phone, love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really odd at first, very different from the previous phone but in a good way. After a few days I wouldn’t want to go back to the old style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera still not up to par w/ Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in the Iphone family for a while, and prefer the IOS. However, Apple...Step up your camera game! Portrait mode is great. But you have the technology. Stop waiting to release it, by making us pay more for it! Anyway. Other than that, it's an Iphone. Enough said.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple was recommended by a coworker when I decided to get a smartphone. I fell in love with it and when it was time to get a newer model this was it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful capability, a little difficult to pair with wireless headpnones and to get used to no home button. Battery life not as good as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan of the iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little bit to get used to but a very welcomed change. This is second one I have bought. One for my son. He loves it too. No complaints at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it a dream come true, but when I got the iOS 12 update early it came with some glitches like black screen and I had to turn it off and on several times until I re updated my phone and I didn’t happen anymore. That’s the only hiccups I had this phone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this. First of all this phone is $100 extra and after that Bestbuy cheated by not providing reward points citing stupid reasons. Had been buying from Best buy a lot but this is asking me to reconsider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! the only thing is that some of the content can be cropped. Other than that and FaceID occasionally bugging out, it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying this phone at first... but I’ve been so happy with it ever since I got it. It’s way better than the other versions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    64 gig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried 64 gig wouldn’t be enough but after going through my phone and deleting all the random stuff 64 gig is more than enough room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphonex

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad a took the plunge and bought this phone The extra memory helps a lot when you have a Olof music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Price match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlock IPhone X from BB is an awesome reminder that you can use it everywhere around the globe with No additional payment to unlock. Thank you BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone but, it took a long time for get there? Way to expensive for what you get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone so far. Love the full screen. Super fast and intuitive. Still learning everything it offers but glad I chose the X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fave phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. It was expensive, but it checked all my boxes for needs and wants. Still the best phone! Durable and nice looking!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like these changes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th one thing that i dislike the most about this phone is the button that’s missing. How do you just simple go away from the one thing you’ve been doing since day 1. And the facial recognition camera goes out too much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool new features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I still like having the option to use my fingerprint alongside Face ID. The Face ID takes too long sometimes when if you had your finger on the home button, the phone would already be opening up. The Face ID makes you have to take another step and takes longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It did not meet my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is beautiful but that’s pretty much it. Everything else is dissapointing. I had an iPhone 7+ before this one and it was way better. The portrait mode did not improve it got worse than the 7+. There is a lot more to say but overall it’s a big disappointment for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for my mom and she always made reference to how glad she was about it evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X silver 256g

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, style, camera, storage space, crystal clear display screen. A nice phone to have and pretty sleek look. Love my purchase.

    I would recommend this to a friend