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Customer Ratings & Reviews

Model:
MQA52LL/A
SKU:
6009680
Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the iPhone X 64GB's excellent camera quality, expansive screen size, and smooth performance as significant strengths. Many appreciate the ease of use and the innovative Face ID feature, while some find the lack of a home button and the high price less appealing. The phone's design and battery life also receive positive feedback. However, the absence of a headphone jack is a recurring point of criticism for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,497 reviews
  • Rated 5 out of 5 stars

    Great iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would think this phone was worth the money but my wife loves it. She didn't want the plus size but the full screen on the X makes her phone seem bigger without having to handle a bigger device. She loves the facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone is amazing. Very quick to respond and has an amazing camera. The notch on the top part of the screen is a little annoying when watching videos. Besides that, I have no other complaints. The phone is smooth with new gestures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Iphone is the best one produced yet. I have had Iphones since they have been out and this one is the most advanced, fastest and smartest one yet. The screen size is great yet it doesnt feel awkward in your hand. Great job Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiance so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new iPhone X for 2 weeks now, and I really do love it. I didn't think that I would like the notch, but it grows on you rather quickly. The top right notch works significantly better than on previous phones when you are trying to swipe up from the bottom to pull up the same menu. I have also been very impressed with the OLED screen. I watch a lot of Netflix and YouTube, and the picture is super clear and crisp. You don't have the problem of the blacks on your phone not being dark enough, and creating the hazy look on your phone when watching your phone at night. The face id works great, and I like how they integrated it with text notifications. You get a notification, but it does not preview the message unless you are looking at it. I have 4 kids, and they are all nosy...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a bunch of tecmo mumbo jumbo, skip this review. This is the best phone i have yet to own. I love the facial recognition, and the full face screen. If the price doesn't scare you off, i recommend having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone X. It's performance is amazing and the graphics are truly the best I've ever seen. It's slightly smaller form factor as my iphone7plus with more screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but expensive upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this phone, I had an iPhone 6S that had been working fine for many years, as only the battery was beginning to show signs of wear. I waited until the iPhone X to upgrade because of the complete redesign and features they added that made the purchase worth it for me. However, those features essentially added $200-$300 to the new phone cost. Nonetheless, it is a beautiful and powerful phone, one that I will keep for a long time to wait for the next big redesign.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X is the best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth the $ like any other iPhone except better. This phone fits better in your hand than the plus or 8 and gives you the big screen. It is super user friendly and I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I wanted the X. So many changes; however, I really like it now and am glad I got it. Camera portrait mode is fun. So much space I could add all me apps back on. Battery life for me is great. Haven't needed to use my portable battery charger yet. Face recognition is so convenient! I just wish I didn't have to wait to get the red dot X to close my apps. I keep just swiping and not waiting for that red dot x. That reopens the app. Guess I just need more patients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best iPhone yet. I love the bigger screen but in the smaller body. It’s so much easier for me to hold. I love it! The battery life has been amazing so far too. And the pictures are too knotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone X: best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are glitches, I love my new iPhone and case which I recently bought at my local, Bay Shore Best Buy. I went it in just to check it out (they had one for display), and the sales rep explained to me that the surface space was equal to my IPhone 6S Plus, my current phone at the time. After asking several more questions, which were answered intelligently, I took the plunge (I was nervous), and ordered the iPhone X. I came in in a few days, and the expert sales folks helped my through the transition. I like having the Geek Squad as an authorized Apple tech support right there in the same location, convenient for me. Yes thrrr were glitches, but since this device is on the forefront of tech, it’s to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing phone! And a couple of minor annoyances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase the iPhone X a couple weeks after the release date and was really amazed that Best Buy was able to get it in stock so quickly considering supplies were strained. Since then, I have been extremely impressed with the phone. The display is unbelievable, with far superior clarity and color accuracy compared to my previous iPhone 6s. I purchased the phone primarily for the dual lens camera, which I have found to take exceptional photos, especially in low light. As a photo enthusiast, I have been very impressed with the capabilities of the camera. The portrait mode is a little gimmicky, although the bokeh in this mode is quite surprisingly good. The other portrait mode settings are not as useful to me and could use some improvement. The screen size is very good and easy on the eyes. I rather like the fact that the overall size of the phone is barely larger than my old iPhone 6s and is easy on the hand. Scrolling is smooth as silk and the new gestures, while requiring a little adjustment, are ultimately much more intuitive over time. There are a couple of annoyances that warrant mention here. First, while face recognition is superb, it can only work in portrait mode. It does not work in landscape. This is annoying if the phone goes off while working in landscape mode. I have to flip the phone to vertical to unlock with face recognition. The other annoyance is also related to face recognition. If the phone is lying flat on a table and I want to look at notification or text, it will not unlock with face recognition unless you lean over the phone considerably, or you pick the phone up so that it will recognize your face. Regardless, it is a top-notch phone with little in the way of drawbacks. Hopefully, some of these considerations will be addressed in newer versions of the phone or in newer software updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Wasn’t sure I would like it but the facial recognition works better than I ever thought it would and the picture quality is great and the screen is beautiful! To me it is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are coming off another Apple phone everything will be familiar. I think too much is being said about adjusting to using Face ID and swiping instead of pushing the home button. I got used to this and not even a days time. The price is high so it is kind of hard to say that it’s worth it but overall if you’re an Apple fan would be hard not to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone and like the Face ID feature. Also the pictures clarity is phenomenal. The volume of the ring sound lowers as soon as you look at it and it recognizes your face which is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen yet small device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the performance, quality and design are simply spectacular. My personal favorite thing about the X is that you get a big screen without having to carry around a brick such as the Plus models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephone camera is the best. High performance cellphone and screen optimized. Just a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great phone from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved all of my iphones and this one is no different. I am impressed with the facial recognition features. I love that it has the same camera features as the 8 plus but it is not too huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about getting this phone because of the high price point. After having it for a few weeks now, I am happy with it. I thought the notch would be a problem for me but I really don’t mind it. The new gestures are pretty easy to adjust to. Though it does take a bit of playing around with the phone to get used to it. The Face ID dectection is pretty good. A lot better than I anticipated. It will recognize my face even in complete darkness. It does fail to read my face once in a while but it is usually because of the angle I hold the phone in or if I don’t look directly at it or block my face with my hands. Over all this is great phone and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, nice size screen and beautiful display- my daughter got this as a present for straight A's last year- I don't know if I'm gonna like no home button but kids don't seem to mind it

    I would recommend this to a friend