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Customer Ratings & Reviews

Model:
MRYT2LL/A
SKU:
5801400
Your price for this item is $499.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3930 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 256GB's camera quality, screen size, battery life, and ease of use. Many appreciate the Face ID and Face Recognition features, along with the storage capacity. However, some users miss the home button and 3D Touch functionality. The phone's weight was also a point of some discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,930 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While all phones are expensive these days, this is the price point phone if you don’t want to hand over your bank account for the XS Max. My son opted for this one and doesn’t even see much difference, plus he saved some cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy adjustment to an iPhone from a droid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a couple weeks. I was dreading learning a new phone but there really was little I had to learn.. With the facial Id I seldom have to enter a passcode. It certainly holds a charge a lot longer than my old phone too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a teen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 13yo daughter had been begging for iPhone X, but I didn’t think she needed it (even though she did need an upgrade from her 6s). This was the perfect option! She thinks she has an X, but we saved a little money, plus got a fun color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XR is very nice. Perfect if you are looking for a cheaper alternative to the XS or Plus. We got it for our daughter as her first phone. She is 11 and absolutely loves it. She already knows how to use all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only my 2nd iPhone. I miss the home button but I’m sure I’ll get used to it. The phone is too big for my hands but I wasn’t going to spend $300 more on the XS just for the size. I can’t do anything on it with only one hand. The camera is nicer than my last phone but that was about 5 years older. My last phone was free with a new contract so it’s a bit disappointing to pay $800 for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Switched from android to iOS. Still haven’t figured out how to transfer my photos and files from android to iPhone but that isn’t a major concern for me. I like the easy of setting up family sharing for my kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6s and had been waiting for a phone that was both reasonably priced and provided all the upgrades I wanted. I LOVE THIS PHONE. Getting used to not having a home button was tricky but I am now used to swiping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Face ID. Still adjusting to the different features/swiping. Holds battery charge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery ! Like the new method of charging battery. The display is fine, and I like the display. Am glad that I started with an I phone-instead of an Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pics The face recognition is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 6 with only 16 gigs. I was always having to erase pictures to be able to take more. One of my favorite things about this phone, is that it comes with 64 gigs! No more having to decide which pictures to keep. LOVE it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size, easy to use, good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to get used to no button, but now I am OK. It has a lot of apps already installed that my old one did not, like flashlight. It takes good pictures and video, but the video doesn't open wide enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the XR full screen. Much bigger than my old 6. Speed and battery life seem better also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it after doing some research and because my iPhone 7 was dying on me. It’s pretty similar to the iphone X, but it’s at a lower price because some features are missing. Still, I love this phone and its price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far out of all the iPhones I have gotten I like this one the best. It took a little bit to get used to no home button. Like the face recognition better to open the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I had an iPhone 6 that was losing charge and was very annoying. You all had a special buy one get one free and it worked out great for me! It’s an awesome phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a upgrade from my old phone. Easy to use and utilizing all the gadgets in this phone more and more each day. Just wish a headphone jack was available. Alas, buying new Bluetooth headphones was the answer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded an iPhone 6s. Glad I waited. Great camera and lots of cool new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was defective, but got a new one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iphone that i had ordered and received was defective but best buy worked to fix everything for without hesitation. this iphone is great for using the camera. everything else works great too! overall great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone for Mom for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My senior Mom has been using an iPhone for years and we decided to surprise her with a new phone for Christmas. Can't wait to give it to her! She will especially like the larger screen with the bulk and weight of a bigger phone.

    I would recommend this to a friend