Customer Ratings & Reviews

Bought for grandson and he loves it. It works great

The product is amazing if, you are able to get one that works. If you are not lucky enough to get one that doesn’t work get ready for a long week of calling and driving around trying to find one that works.

Third one I've purchased and they've all worked great.

I ordered the first case and it was defective. So I had returned it and had a new one shipped out. Just got the second one shipped out and again, defective. Anyone wondering I have my iphone updated, nothing blocking the wireless charging, and the case showed a green light indicating a fully charged battery. It still shows 0 percent battery charge on my iphone and it won't charge. I also saw articles online about charging issues with this case. Do not recommend.

The battery doesn’t charge the phone more than 50% and it’s horrible charging power if phone and case are on together it actually takes longer to charge. Honestly I’m very disappointed and expected better from apple

the product is heavy after put in with the phone. it's not convent for carrying in the packet.

Like that it keep the lightning connector but I don't like the hump in the back if I want to put my phone in my pocket.

Very disappointed with Apple. I purchased this case and it did not work out of the box. I took it to Apple for a replacement and the replacement also did not work out of the box. There is an active recall on this item. Why is it still for sale?

I love the added battery life, but I keep having issues with my sound port. Every time I slightly brush my headphones, it cuts off the sound. This does not happen outside of the case, so it’s clearly the case.

This would have been perfect but it doesn’t have have an on/off button.

I regret buying this. It is too expensive and did not give me the worth of the price I have paid it for. It only lasted for 3-4 months until it suddenly started giving me malfunctions. I threw it! It is a garbage.

This item is worth the money you spend and is slick.

The Apple iPhone XR Smart Battery Case is a good case.

I have only had this for barely 2 months and it stopped recharging when plugged in. Way too much money for something that only lasted 2 months.

Tried 2 different cases, neither of them worked, my phone would recognize the case and show it at 0% but if I plugged a charger in it would show the actually battery percent, then as soon as I unplugged it, it goes back to zero, my phone works fine with other non apple battery cases and apple said my phone was fine and the cases should be working, and to try a 3rd one, which at that point I just gave up and got my money back, they are grippy and fit nicely in the hand though, but not worth the headache of hoping to get one that works

I had this case for my iPhone 7 and it worked awesome! Worked for almost 2 years. Got an XR and bought the charging case. First one wouldn’t charge the phone... returned it... second one drained the phone. Both of them stayed at 100%. There is something wrong with this model. I do not recommend. Both failed within the first 2 weeks.

We bought these for the whole family. They work great, but the rubber easily chips and peals away. Something I wouldn’t expect for 100+$

I was disappointed in this product from Apple. I am an Apple person in the sense that I own almost exclusively Apple communication and electronic devices, so this was a surprise and a disappointment. The charge did not wirelessly charge and only got hot when placed on the charger. I will not buy another one and would not recommend it to others.

Stopped working after 2 months for no reason. I will approach customer service about this.

Lasted three months. Now no longer holds a charge. Worked well while it lasted.