Customer Ratings & Reviews

I love it. Perfect size to fit in pocket. The XR and X Max are too big. Camera is fantastic and speed and battery life superb. I use a Galaxy Note for work and there is no comparison. Apple just makes intuitive cool Products.

incredible upgrade from my old IPhone 6+ that I have been using for the past several years. It was finally time to break down and get a new phone although i didn't want a new payment, but Best Buy had the phone on sale unlike other retail stores. This phone has an incredible screen with stunning visuals. The processor upgrade that I experienced from my 6+ to this are incomparable with too many upgrades to even mention. The built in RAM is super fast, albeit you pay for that upgrade. perfect size for those not wanting a two-handed phone, that you can easily fit into your pocket.

I upgraded to this phone after having the iPhone 6s for about 3 years. I was very hesitant at first because I wasn’t sure if I could get used to not having a home button. As soon as I brought the phone home, I adapted to it so quick. The face recognition is an awesome feature and makes signing into most accounts way easier than using the finger print, especially when it comes to making purchases on iTunes. I also love the fact that I can charge my phone at night and it lasts me all day without having to plug it in again. This phone was definitely worth the money.

I bought this for my teen daughter. She loves it. In particular, the screen, speed, camera, and facial recognition (complete with emoji). This was a great early Christmas present.

The iPhone XS has been a nice upgrade from my previous 6S+. The OLED screen provides great picture quality and the double cameras take wonderful photographs. The battery life is great - even after streaming videos or scrolling through Facebook. Although it took some getting used to, the weight of the stainless steel body seems to hold up well so far. It is easy to flip between open apps with the “drag and hold” feature. The only reason I’m giving it 4 stars is that Apple always has the same appearance and feel as the older models, making it a little boring. I know that’s the draw for some, especially non-tech savvy people, but it was somewhat of a deterrent for me. It also took me a while to figure out how to open the flashlight or camera while the screen was locked. Other than that, it has been a great phone and I would recommend it to other iPhone lovers.

I love the size of this phone. Easy to read the screen. Camera is solid and picture quality is terrific. My only complaint is the lack of a phone jack. Now I need to purchase an adaptor to use my preferred wired headphones but this is a minor issue. The speed of this phone is amazing and the speaker seems much better too.

This phone is a great upgrade from my older 6. Fast speed, more GB, good size, awesome photos. Only negative for me is the cost (of all phones) is pretty steep.

Love the screen clarity. Fast processing. Takes great photos. But... Apple, don’t try to be different. Just use the same type of headphones plug like everyone else! BECAUSE IT WORKS! Don’t just be different for the sake of being different. You are just being difficult. Also, this phone is really expensive!

Stretched to get the newest iPhone after using the 6S for several years. So far I’m very pleased. The larger full screen is a nice feature. The phone was easy to set up and there are few changes in how to use the phone which made the switch easy. The facial recognition for security works very well. I was concerned that would be a pain but I’m having no issues with it. I was also reluctant about giving up the home button but I’ve gotten used not having one very quickly. Swiping up returns you to home screen just about as easily as the home button did on older models.

I’ve had nothing but iPhones since giving up the old flip phone. It was a 4 which I got a good deal on through Verizon. I’ve stuck with both ever since and have been happy with them. The phones keep getting better (pricier but better) as I went through the 5s, 6s and now Xs. I love the facial recognition and how much better the camera is. Also got the 256 and as my old battery was weakening too, this thing is fast and I only recharge every 2 to 3 days. Also love the cordless recharging. If you live on Facebook you’ll have to charge daily.

This I phone xs is the best update I have made, it is very fast, it is very easy to see, it is very user friendly, it has a great camera and takes really good pictures.The phone is a little bit on the heavy side but it will still carry comfortable inside my jeans or pockets .It is very pricey too

Got tired of subpar photos and after much research decided on taking it to the Max. Not only is their a great camera on the phone but due to my eye sight fading the larger phone totally helps. My last phone battery would die pretty quickly and it seems this phone will stay charged all day depending on use. Indefinitely recommend this product. Oh, and one other thing Best Buy offered a great deal and I was able to purchase online and pick up in less than an hour. Thanks Best Buy

As an avid Apple user who usually has his phones for around for years I found this phone to be an incredible upgrade. Now before I post too much about the phone it was on fortunate that my first phone actually had a faulty modem and I had to turn it back in for a new one. Luckily, Best Buy was extremely helpful With replacing the phone and setting me up with a new one and replaced the screen protector that I had on the prior broken phone. As for the phone phenomenal pictures swiping up is extremely easy and the difference betwee 6 and no button is inconsequential. I love the swiping it’s easier! Memoji best thing of all time but I’m a sucker for talking cartoons.

I've have a iPhone 7+ and have loved it. I really like how the viewing screen is the same size as my 7+ but smaller overall. The change in buttons took a bit to get dialed in but no issues and I'm looking forward to getting the flat style charger for it and the 256 GB of memory should last a long time b/f filling up - I had 128 GB on the 7+ and had plenty left. The camera is as good as the 7+ and I couldn't justify the additional costs of going with the 11 PRO.

I should have never left Apple for Samsung. After years of Android, the whole Note and S Pen thing really looses it's allure and is more of a novelty. I was quickly reminded how well Apple streamlines all the aspects of the phone, apps, contacts, settings, email, etc. I can go on. The battery life is great. I left the house at 4am yesterday, came back at 6pm, still had 36% left. The glass backing feels sturdy, and the processor is really fast, especially noticeable on my Arlo app, which lagged on my Note 8.

After much reviewing and researching, I decided to upgrade to the iPhone XS. The upgraded camera was a big factor. I prefer a smaller phone, so chose the XS vs. the Max. So far, this has been a great experience. Staff at my nearest Best Buy went above and beyond to set up and transfer all of my data and apps - I couldn't be happier with my new purchase. Well, unless it had been cheaper! It's quite an investment these days.

Well done, Apple. This is my favorite iPhone to date. I was skeptical of “the notch” and FaceID, but I realized it wasn’t going away and my 6s was showing it’s age with battery life (although iOS 12 really made it much faster). The experience on this phone is so fluid. It is very intuitive, easy and fast to navigate. And FaceID...nice. I don’t like having to use TouchID on my other devices now. If you’re unsure of these next gen features like I was, I assure you won’t be disappointed. Get one.

I upgraded to the iPhone XS from the iPhone5. I waited several years to upgrade and I’m glad I finally did. I had no idea what I was missing out on! This phone is a little pricey it is worth it. Verizon lets you make monthly payments over a 2 year period. This phone is fast and beautiful. Big screen but not too big. Lots of great features and apps included. The camera is amazing! Really enjoying my new phone so far!

This is by far the best iPhone that I've owned. It's facial recognition has exceeded my expectations and the phone is a lot quicker in responding and with loading apps. I really enjoy having the same size screen as the iPhone 7 +, in a smaller form factor.

The phone is perfect. Perfect size great battery beautiful screen ultrafast