Customer Ratings & Reviews

It takes a little while to get used to not having a home button, but overall we are very happy with the phone. The battery lasts a lot longer than our previous iPhone 6. The camera is great! Facial recognition is also a handy feature.

I have used iPhone 5s and 6. This new Xs is simply amazing. I wanted a larger screen , but not a lager phone. This one is perfect. The entire front is screen, but it’s the same size as my 6. The new iOS 12 is an outstanding operating system as well. The new cameras on this phone are light years ahead of the competition. I love the convinience of Apple tech keeping my iPads and iMac computers up to date. I highly recommend this new phone. The price is well worth it.

I had a x but xs is hands down better. Battery , camera, speed it’s all just improved. I was reluctant because I had a x but Apple has done it again! They made great item better!

My new Xs is fast, has a great camera and great face recognition. My last phone was a 6s so of course, I like this better! If my old phone was an X, I would not have bought the Xs. I recommend this phone unless you already have an X.

There will be a better one next year but as of now this is the top of the line, best iPhone money can buy. Face ID is reliable, the phone is extremely fast, and the extra screen space instead of the home button is awesome!

Huge jump from the IPhone 6. Loving the size, clarity and battery life. So much faster. Thought face recognition was a gimmick but it’s one of my favorite features. Makes unlocking and using stored passwords a breeze.

How can you not like it? It’s expensive, and yes, you can get many of the same features in more affordable models, but it is the best: Screen size, speed, camera...

Made the switch from a 7 plus and I'm not disappointed. Its much easier to use/hold and with the added screen from the lack of a home button you wont miss it. Face ID is great. I was on the fence but I'll never look back.

Love the camera updates. I’m not a huge photographer, but like to take random pictures of things I find interesting. .. just because. I like that this camera makes my pics look good to me. The combination of facial recognition to unlock the phone and navigation without a home button is very intuitive and convenient. I pretty much just lift the phone to look at it, as normal and use it. Engaging the phone with this combo is seamless, in that I almost forget that I have to unlock, “then” open it. It’s weird describing how “not” having to actively unlock the phone feels less “normal” and “right”.

Picked up this phone when my iPhone X broke. It's a fine upgrade. The screen is clearer & battery life lasts longer. Faster, too, as all new generations of iPhones tend to be. I've read some complaints about the facial recognition. I haven't had that problem yet. It's actually faster than the X. With that said, this phone isn't one I'd run out to the store for. The improvements are marginal.

I don't know why anybody would buy a 64G version of this phone. The one I have is 256g big and I have a ton of music and photos on it with room for lots more. Great product, great camera, and great battery life.

I upgraded to the new iPhone the day it came out for the first time. While I did not need a new phone I am glad I upgraded. I love the size of the screen, the phone is very fast, and the camera is great. Very happy!

I upgraded to the new iPhone the day it came out for the first time. While I did not need a new phone I am glad I upgraded. I love the size of the screen, the phone is very fast, and the camera is great. Very happy!

I've been with Apple and iPHones for most of the generations. So I'm used to the functionality and nothing surprises me. With this new edition, I love the enhanced resolution of the video and pictures. The camera is quite better than its predecessors, but I figure that's what is expected from Apple with them competing with Samsung and others. The thing that I'm getting used to is the lack of home button on the face. Instead, Apple has the user swiping up from the bottom. The Face ID has it's faults such as not recognizing the face to its full capacity when it's dark or I have sunglasses on. I think there are minor tweaks I can make to the settings. All in all, I like the phone and continue to use Apple iPhones over the others.

Upgraded from iPhone se to xs and couldn’t be happier! Wonderful phone the screen is huge. Battery lasts a long time. Sleek design. Paired with my apple watch series 1 with no problems. No negative feedback!

I upgraded from an iPhone 6 and the difference in speed, features, camera, etc is immense. This thing is fast and capable. The only drawback are the gestures. I wish the gestures were easier to use. Quitting apps can be a hassle. Accessing Control Center can be hit or miss. Nonetheless, this is the best iPhone yet, even with the flaws of iOS and not having a home button.

I initially had doubts about spending so much on an iPhone, but after using it for a week I am so glad I upgraded from my 7 plus. The facial recognition works even in a dark room and the camera features are AWESOME! The phones small form factor with large screen is actually better than on my old 7 plus. Navigating between active apps is even easier now. Best Buy made the purchase process very easy. Great phone!

Ive had iPhones since the 4S and this is by far the best. Upgraded from a 7 plus. Wanted a smaller phone so I chose this one and is the perfect size. Love the face ID and speed. Overall great phone.

This device was purchased for my wife. She loves it because of the camera and the larger screen. The device unlocks via face recognition which makes it a lot easier. Overall great phone.

Battery last relatively longer than my iPhone 8. I like the design, and sleek look of the phone. Takes great photos. I’ve been an iPhone user for about 12 years.