Customer Ratings & Reviews

I love the big screen - quickly got used to not having a home button & love, love the camera upgrade from my prior Iphone 6s. Battery life is also great - back to charging every other day.

I wasn’t an Android user, specifically Samsung, for YEARS before deciding I was sick of them and figured I would give this phone a try. Hadn’t had an iPhone since the 4S and hated it. This has been such a great phone. It takes awesome pictures and is really fast. I’ve even dropped it a few times and it’s never cracked or anything. On the flip side, and my reason for knocking a star off, is that the cell service leaves A LOT to be desired. In an area where my old Samsung phone had decent LTE and would load webpages quickly, the iPhone struggles. It will show 2/4 bars of service, but I’ll get a notice while trying to load my email, for instance, that says there’s no internet connection. Or websites will fail to load. This has been getting better the longer I use the iPhone, which makes me think it was a software issue that they’ve sent out a fix for. I did side-by-side comparisons with my iPad next to the iPhone on the exact same LTE network and the iPad was just as quick as usual while the iPhone was taking its time getting there. Overall, I love this phone though. I’ll probably stick with the iOS ecosystem for a while.

Upgraded from my I6 to this 10 XS and find it so much more easier to use. Also faster and the upgraded camera is so great - don't need a separate camera with this one built in.

This upgrade was one of the easiest to adapt to. I love the larger screen, but it's size is the same. The screen is clear & the camera is great. Also the face recognition works great.

This has been a great phone. I have been using it for a few weeks. I like the new screen compared to my iphone 7, and the new screen is great. I can tell it is faster.

Wife upgraded from an iphone6. She loves the slightly smaller size than the max. Battery life is great so far as that became an issue with 6. Enjoying improved camera.

It was time to upgrade my iPhone 5 and very happy I waited. Love the screen size and camera quality. Took a while to get used to not having home button but eventually you do.

I updated to this phone recently. It is has many advantages over my previous IPhone: faster internet, much better photos, slightly larger screen, easier to use. I love it!

So far I’m liking my new phone. I upgraded from a 7 and like the new features. Bigger screen, facial recognition and better camera. Switching over was simple with Best Buy.

Upgraded from a 6 and love the phone, larger screen no home button nice sleek design and a great camera. $1000. is a lot for a phone but its the price you pay no a days.

Apple phones are reviewed everywhere. I upgraded from 6+. Likes - face recognition is amazingly effective, fast processor, nice display. Biggest problem - expensive.

Replaced my iPhone SE. I like the larger screen, which makes it easier to type on the screen’s keyboard. Face recognition is great! Camera is superior to the SE.

This phone is extremely easy to use. I was hesitant about the Face ID password, but it works well even in the dark. The camera on this phone is outstanding as well.

Love the speed and that I no longer am running out of space on my phone. Camera is great and I do love the clarity of everything. Very happy with my new iPhone

I was using the iPhone 8 and the XS is definitely an upgrade! The larger screen makes a big difference and the OLED screen is much brighter and sharper than the 8's screen. I was skeptical about FaceID but it has worked flawlessly so far and is very quick to unlock. I haven't played around with the camera portrait features yet, but the few photos I have taken are excellent quality. Overall I'm very happy with the XS. The price is steep, but the product is excellent and worth it.

I switch back to an IPhone from a Galaxy, not because there was anything wrong with Android. It was just easier since the majority of the people I know all have iPhone. At first I didn’t think I was going to like not having a home button but it actually works well without it and gives the screen a bigger look. I’m happy with the switch.

With so many different models out there it's hard to find the perfect fit, but the XS has definitely made my life better. It's faster, sleeker, and easier to use. Face ID is great and makes logging in to apps so much faster and easier. It's lightweight but the screen size still packs a punch. Battery life has waned a little over the last year and a half, but over all I am as happy with it now as I was when I bought it.

Nice phone, stepped up from a 6s. Not a heavy phone user, but appreciate the improvements in speed, memory, battery, features and especially the OLED screen

It took a little to get used to not having a home button and I am not a fan of not having the head phone jack and having to purchase it separately. I would be happier if the phone came with the accessory. The camera is way better, Siri works so much more wonderfully and definition of the screen is incredible.

Phone is great, especially since i went from a 6s to the Xs. Camera is great, very fast, water resistant, etc. no complaints so far except the high price tag.