Customer Ratings & Reviews

I recently upgraded my iPhone 6 to XS and I love all the new features. Battery life last longer, the camera takes awesome shots, and the phone is a lot faster

Upgraded from a X for the battery life and the camera. Well worth it. Very fast phone. There’s a reason why Apple sells so many of them. Great phone.

Xs better in every way except price. Great battery life, love the facial recognition, operating system better without the home button. Camera very good

I upgraded from an iPhone 6 to the XS and it was incredible. Though there are no major changes in IOS for the average user, the speed and reliability of the XS has been stellar thus far. Using the FaceID took a little bit of getting used to, but once the habit of looking for the home button was broken, it became very convenient to open the phone with this new feature. The speed of the processor is incredible (again, it could be that I was so used to the overloaded iPhone 6). Best Buy staff were very helpful and I would purchase from their team again.

Was hesitant to spend the money but have been very happy with the speed of the phone, the camera quality and not having a home button...plus more!

Wow! What a screen!!! Love this iPhone. Fast response loading apps. Screen is very easy to type. Great upgrade from my iPhone 6s.

I was in desperate need of a new phone, due to the fact that my battery on my IPhone 6 was dropping from 100% to 35% the minute I started using anything on it. I was thinking of switching to another manufacturer but I like Apple products. I found the XS was constructed of a harder metal, improved photography with dual lenses and a better battery. I am pleased with my upgraded purchase and was happy to stay with a product I like.

I am loving this iPhone as the processor is very fast, camera quality is excellent, and I love that it occupies as much screen as possible.

This is my first IPhone. It is nothing short of amazing, especially when comparing it to all of the android phones I’ve had. I am a bit of a tech guy and take time to research how something works prior to evaluating it. I can say that the camera on this phone is truly exceptional in good lighting. I took sample photos with a semi professional DSLR and compared the photos to the iphones. I then sampled people to see which photo they thought was from a phone. Every person got it wrong and thought the phone pictures were from my DSLR. Keep in mind that there are limitations and when blowing up a photo to poster size it’ll be clear which is from a semi pro camera. Let’s be honest though, the majority of photos will never leave the phone or will be used for social media in which case you cannot tell the difference. In low light the phone still takes really great photos but its still limited by the small sensor and won’t compete with a larger camera sensor. Video recorded with the phone is 4K and when using 30fps it also records hdr. It’s amazing how well the video is able to resolve detail in the shadows and highlights without losing detail. The video is also well stabilized with little to no shake when walking. The performance of the phone when in use is super smooth. There are no delays when switching apps and everything opens quickly. I’ve had 20 apps open at once and it never slowed down. There’s no waiting when opening an app or trying to use the camera either which is great. No missed shots. The battery lasts all day with normal use. I will end the day with about 15 percent battery left and I use my phone a lot. Like all day. Wireless charging works perfectly with my Samsung wireless charger. The phone has some nice weight to it that makes it feel really high quality. It is slippery though so a case might be needed. Face I.D. works quickly and often my phone is unlocked before I look at the screen. It does need to be aimed almost directly in front of you to work though. It does work in all lighting conditions. The phone is super stable with none of the buggy and laggy operation I had with Android. I’ll be sticking with apple for quite a while. I know this phone is expensive but find it to be very worth it.

This, by far, is the best iPhone I have ever owned. Extremely fast, beautiful on-screen color, awesome quality photos, fast face recognition.

Love the new features of the Face ID, no home button, and screen size. Downsized from a 7 plus and find the size very comfortable.

I recently upgraded my phone from an iPhone 6s Plus, that I have had for 4 years, to an iPhone XS. Even though the 6s Plus still works fine, it is the oldest model of iPhone that works with the Apple iWatch, which I also own and wear every day. I was afraid that in a short period of time my 6s Plus phone would not work with my watch and I didn't want the iPhone 11 or whatever the next iPhone will be, so I ordered the iPhone XS. It is a bit difficult to get used to swiping everything and not having a HOME button. I love the fact that the XS is smaller in overall size and yet the screen is larger than my 6S Plus. This was a huge price increase from what I paid for my 6s Plus, and I am not convinced that a phone is worth this much money! I still have things to learn about the phone, but overall I like it fine so far, and plan to keep it for quite a long time.

Upgraded from the iPhone 8. Camera is good quality and the battery life last longer. Facial recognition is a plus.

My daughter traded in* her iPhone 8 for the iPhone XS mainly for the better camera features including portrait mode. (Technically, she had to mail her i8 to a specific address but it was effectively a trade-in.) First, our family is not into the love-hate nonsense between users of Samsung and users of Apple. Our family has stuck with Apple products because we have had success with them--always. We own some Samsung products and my son-in-law has a Samsung phone. They are also good products. Second, we were surprised by the amount we still had to pay to get the i8 payments off our bill. Given the short amount of time, we expected the payoff was going to be more with the trade-in. Now since having the iPhone XS, my daughter likes size and feel of it over the i8. She also likes the display a bit more as well. All in all, the i8 had all the features she needs as a dentist but she is an avid user of the camera and she was disappointed from Day One the i8 did not have portrait mode. (The larger sized i8 does have it and maybe this is where she made the wrong assumption.) Despite this mistake being a costly one, she is very happy with all of the feature differences the iXS has over the i8. As a point of reference, our family rarely makes this kind of move. I went from an i4 to an i7. My wife--who like my daughter uses her iPhone professionally--went from an i6 to an i8. I'm not a fan of the rising prices of phones or paying these things off in installments, but these products are top notch and the iXS is no exception.

Upgraded from the iPhone 7. Huge improvement on performance and the camera takes excellent photos. Battery life is improved as well.

awesome screen! fast! face ID is now a must! took a little to get used to but now I prefer it over the last iPhones with touch ID.

Bought this phone for my wife as I went with the max. Performs better than previous models and the notch thing is barely a concern anymore. Camera works great and battery lasts all day with moderate use.

Huge upgrade from my 6S, absolutely love the screen, size, camera, everything. Big improvement from the 6S I am coming from.

I bought this to replace an I phone 5. Pros: Faster, Face ID works well and the battery will last for 2 to 3 days depending on usage. If you are streaming Netflix or other video it will last less. Cons: For me the size is to big. It looked like it would be fine but in actual use I found it to be to large. Hard to handle with one hand. If you have large hands or like a larger phone it may be fine as the other aspects of the phone are good but I really missed the ability to handle the phone with one hand that the 5 gave to me. I will be looking to switch when I find something smaller and easier to handle. Would I buy again - No

Has speed, looks great, new retina screen amazing and comes with 64 MB storage on base model. Spend more to get the best!