Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,934 reviews
  • Rated 4 out of 5 stars

    Good phone, overpriced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat locked into iPhones because of my other apple products, however they are close to pricing me out of that commitment. They are getting silly expensive. Phone works well, the FaceID is something to get used to and required a fair amount of hassle to transfer things over from a TouchID system, The camera is pretty nice, I need to experiment more. I bought this phone because it was the same size as my previous 7. I really don't want a larger phone. Because the screen covers the whole face of the phone pretty much this device SEEMS bigger, which is pretty cool. The caveat of the recommendation is if someone is new to apple or not. I have a hard time getting a good friend who DOESNT have previous apple product investment into such an expensive solution when there are other similar products on the market at a lower price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took a day to get used to not having a home button. Love the upgrades and the phone is much faster than my 7 plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual camera on the back and clear screen quality. I do miss the finger print ID but the face ID works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No home button just side button but I got used to that real quick. The camera is so much nicer then the 7 I had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the 8

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded a few weeks ago. It’s been great. Better battery life, higher resolution, better camera. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone performs well. The camera is as good as I expected, especially compared with some top-tier phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from a seven and love it. It is thin and easy to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iphone i have had. Super fast speed and long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again! They have outdone themselves! Powerful phone with incredible speed and camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to the new XS was amazing and no regrets. I don’t miss the home button and face recognition is quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPhone. I am thoroughly enjoying the quality and size of the screen and the quality of the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Ease of use and the camera and portrait photo is so good. Used it at Disney and loved our memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I was hoping for

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone very much. Just the right size . This is my fourth I phone . The picture quality is teriffic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the glitchy new ones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Item. This iPhone is one of h best ever made in my opinion. I say that because while my friends with newer iPhones complain about the cheapness, slowness and glitches, I am enjoying this high quality, sharp images, and fast iPhone XS. I hope I can keep this one for years because I have no need to get the newer, less quality ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is the best by Far on this phone. Love how the pictures come out in details. Easy to use phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gold phone. It has great battery life and the picture quality is amazing. I also love the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone for work to accommodate more data space and a higher caliber camera. Exactly what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife is Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new iPhone Xs as a replacement for my wife's iPhone 6. The Best Buy sale offering was a big inducement to upgrade. Big difference in all respects. Has taken some time for her to get used to the swiping motion you use to open things rather than pushing the home button. She went to the Apple store for a free course and demonstration and now she is totally comfortable using this new cell. Great pictures and display. Perfect in all respects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my 6s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Takes excellent pictures. Battery life is good. Lasts me a couple of days with regular usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 star review for XS

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a 5 but pricey. Was able to use reward points to pay down the cost. Good camera upgrade. Durable too. Dropped a couple of times and no harm with Zagg screen. Almost 2 day battery life after a year of use.

    I would recommend this to a friend