Customer Ratings & Reviews

First iPhone upgrade in a while. Really like the Retina display. Enjoying the camera, Face ID and Siri shortcuts being able to quickly open some of my favorite apps! More to learn which is exciting to explore the possibilities this phone can provide!

This iPhone gets it done however if you are coming from a plus I would recommend getting the max instead of this one. The size is a lot smaller but the phone performs Well. The Best Buy cell phone department is really helpful with all questions

Finally needed to purchase a new phone and after my iPhone SE bit the dust it was time to go looking. This display on this phone is amazing and pretty much won me over from the start as well as upgrading from a smaller phone to a “normal” size phone has its perks as well. It didn’t take long getting used to not having a “home” button and I prefer not having it and the Face ID feature works pretty well. These phones aren’t cheap but I feel like they are worth it with all the technology upgrades over the last couple years. Battery life has been great so far and iOS 12 is an easy to use OS and give the phone a smooth, easy to use feel. Would recommend this phone to others.

My daughter needed a new phone last year and this one filled the need. She just loves it. Great performance, great looks, great functionality. iPhones are not cheap. You will be parting with $1K+ to have one of these.

Got this phone and it’s still working great after almost 8 months, which I have found can be a lot to ask for. Great camera!! Taking pictures is awesome with this phone. I like the touchscreen everything and it’s easy to access the menus.

The Apple XS iPhone was a change from the Apple iPhone 6X. After a few days I adapted to the phone without the home button. The apple phone is very easy to use and works great. I have the phone for about four weeks and I would recommend it to anyone.

I finally upgraded from my iPhone 8...nothing wrong with it but my kids were teasing me about it so I gave in! I thought I'd have trouble adjusting to the face ID and no home button but it didn't take long at all.

I ran into an issue with an Android device. I was leery about switching to Apple iOS. I was incredibly impressed with the features of the device. Face ID is amazing, and I also opted for an Apple Watch which is also outstanding. I'm hooked!

I have not owned any smart phone other than iPhone and I can't picture going with any other phone. Not having a home button takes about a day getting used to, but once you're used to not having one, it's much better.

Nice size and very good figures. The battery is much better than the one on my previous iPhone 6S.

I have been waiting for the new iPhones to be released. I preordered for the first time. So far I have not been disappointed with the Xs. I love the facial recognition. It works so much better than the fingerprint, even in dimly lit conditions.

I would prefer the original home screen button but over all you get more screen without it. Picture quality is great and speakers are high volume. I had a silver so the new spay gray is a cool color as well.

My wife was skeptical at first. She didn’t know how she’d feel about the face detection and not having a home button. Within a few minutes of using it she was already comfortable with it and loved it. We love our iPhones.

I was a skeptic of the iPhone X and Xs. I loved Touch ID, it worked perfectly. Face ID, after ACTUALLY using it when it’s your actual phone, is SO much more useful and fast than you realize. And the fact that it’s supposedly even more secure is great. I just want to say thank you to Best Buy as well. I applied for the Best Buy credit card and got accepted and was able to live life to the fullest and get this iPhone at the BEST price possible. Even though there are never sales on iPhones, Best Buy still makes it so that you get 5% back in rewards, and 10% back on your first purchase. So even though I paid full price for my phone, WITH AppleCare with loss and theft, I still get $130 to use in certificates after my return period for my phone is done. Legit you WILL NOT find that kind of deal on an iPhone ANYWHERE!

Upgrade from iPhone 8, Clearly much faster. Have to relearn several ways to use and manage the phone. Apple has made it easier to use but I have to have "an old dog learn new tricks" It just takes some time. I would definitely buy it again.

I’ve dropped my phone many times. My child has thrown it at a door and it’s in perfect condition. The camera is fantastic! And I couldn’t ask for a better phone. I recommend this phone to anyone who is interested in technology.

This is my 5th different iPhone and I have not noticed any issues with it. Obviously, being a newer model, it is faster and has more advanced features than previous iPhones I've owned. Setup was extremely easy and FaceID works every time.

I bought this phone primarily for the excellent camera. So far it’s everything I was hoping for. In addition to just straight-forward pictures it gives you capability usually reserved for much Mor sophisticated equipment.

Was time to upgrade my wife’s phone. She’s a lot happier now. I really do like the XS and with me owning the Max I really to like the size of the XS better. Oh well.

I've been an apple fan-boy since the first iPhone and I'd recommend this phone to anyone who loves to take beautiful pictures, surf the web at lightening fast speeds or enjoys the latest and greatest in mobile technology