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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,934 reviews
  • Rated 5 out of 5 stars

    New iPhone 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the new phone would feel too big but it’s perfect for a woman’s hand. It was super easy to figure out the new technology. I don’t even miss the home button!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhones...upgraded this to this device, much faster, better screen resolution, and ease of use makes this device stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved dual-lens 12MP camera. Apple outfitted it with Smart HDR and increased the sensor size to capture larger pixels. Don't let that static 12MP number fool you. The iPhone XS has new depth-sensing capabilities for adjustable bokeh (background blur) during and after a shot. The TrueDepth camera returns with faster Face ID recognition, and your 7MP selfies get better depth control and Smart HDR, too. And, of course, Animoji returns with the iOS 12 benefit of having Memoji now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xs iPhone so many great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPhone Xs is a huge upgrade from my 4 (I know really a 4 lol) I love all the great features especially the camera Having a great time exploring all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, AWESOME camera! I am a hair stylist and this camera takes great pics of my clients hair! A must for all stylists who promote their business with pics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for Apple, the 7 is very good, the XS is the best phone that to date, is narrower than the 7, that makes it even heavier than the 7, more Ergonomic, the brightness of the screen, the recognition of the Face ID is excellent even with very low lighting. in a few words I am very happy I feel that I pay for what I have. As all new product is missing that the Apps are updated to this operating system, for example when loading Spotify I'm wrong in a data and I cut the possibility of Premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product - Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was with some dread that I finally conceded it was “now or never” time to get a new iPhone. I both dreaded and feared the process. But, from the first moment Anna, the Best Buy Sales Associate, answered all questions very patiently and provided such an excellent buying experience. As for my new iPhone XS, I could not be happier. Not only was the whole buying experience made “painless” by such an exceptional sales associate, the phone itself, has also far exceeded my expectations!!! Five-Star service from Anna at Best Buy and a Five-Star product in the iPhone XS. I just could not be happier!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t go back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was sceptical just because there is no home button, but I love the phone and would never go back to something else. This camera makes it all worth it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife because she wanted A phone closer to size to her iPhone 7. The 11 was a little to large, the XS fit just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow - WELL WORTH THE WAIT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to upgrade my iPhone but I am ecstatic that I made the change. The new iPhone has an amazing camera, beautiful graphics and awesome new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 7 Plus and I have to say, I’m very happy with my upgrade! The screen size is nearly the same, just a smaller phone sitting in my hand; I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPhone 6s. You can definitely tell the difference when it comes to speed and the screen. Worth the upgrade if you are coming from an older phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to decrease my phone size from 6 plus without Decreasing screen size. Now I carry smaller phone without any difficulty to read books on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6 plus and am extremely happy. The screen is vivid and the phone is very fast, the gestures only took an short time to get used too. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 6s Plus, for me this was a major upgrade in every way. I wanted the smaller phone this time around, since I carry it around in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent. The setup and transfer is easy. Apple did most of the work to transfer from my old phone to this new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgraded iPhone! Much impressed with the battery life. It far exceeds previous models and with multiple apps open, I can get through the day without charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 6s before this. This phone works so much better. It works a little bit differently so takes a while to get use to. Over all a great phone!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6 Plus, so this was a huge step up! I didn’t see the need to get the Max with the larger full screen on the Xs. Apple doesn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eating Apples since the beggining

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Iphones, XS has a great size and feels like a phone should. Still holding out to upgrade due to seeing no change since purchase.

    I would recommend this to a friend